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ARCOTEL Onyx Hamburg

4.0 star property
Hotel with bar/lounge, near Reeperbahn

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Photo gallery for ARCOTEL Onyx Hamburg

Exterior
Exterior
Run of House | Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Bar (on property)
Near the vibrant Reeperbahn, ARCOTEL Onyx Hamburg offers a warm retreat with modern comforts. Unwind with a coffee at the on-site cafe, grab a drink at the bar, or stay productive in the 24-hour business center. Helpful staff and free newspapers make your stay even more enjoyable.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry facilities
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is £95
includes taxes & fees
23 Mar - 24 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 54 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Comfort Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 24.0 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Hotel Hafen Hamburg

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,002 reviews
The price is £127
includes taxes & fees
23 Mar - 24 Mar
Hotel Hafen Hamburg
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About the area

Map
Reeperbahn 1a, Hamburg, HH, 20359

What's nearby

  • Reeperbahn - 5 min walk - 0.5 km
  • St. Pauli Piers - 9 min walk - 0.8 km
  • Fish Market - 15 min walk - 1.2 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km
  • Miniatur Wunderland - 3 min drive - 2.4 km

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Sternschanze Station - 24 min walk
  • Hamburg Dammtor Station - 26 min walk
  • St. Pauli U-Bahn - 2 min walk
  • Landungsbrücken Station - 8 min walk
  • Reeperbahn S-Bahn - 9 min walk

Restaurants

  • ‪Tanzende Türme - ‬2 min walk
  • ‪Clouds - ‬2 min walk
  • ‪Mojo Club - ‬1 min walk
  • ‪Pyjama Bar - ‬2 min walk
  • ‪Hesburger - ‬2 min walk

About this property

ARCOTEL Onyx Hamburg

When you stay at ARCOTEL Onyx Hamburg, you'll be in a great location, within a short 10-minute walk of Reeperbahn and St. Pauli Piers. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This eco-friendly hotel is also a short five-minute drive from Hamburg Messe and Congress and Elbe Philharmonic Hall. Fellow travellers say good things about the helpful staff. Public transportation is only a short walk: St. Pauli U-Bahn is steps away and Landungsbrücken Station is 8 minutes.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 215 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 22 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (592 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • 76-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Children & extra beds

  • Rollaway beds are available for EUR 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
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Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
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ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Does ARCOTEL Onyx Hamburg offer free cancellation for a full refund?

Yes, ARCOTEL Onyx Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ARCOTEL Onyx Hamburg?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at ARCOTEL Onyx Hamburg?

Yes. Self-parking costs EUR 22 per day.

What are the check-in and check-out times at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an on-site casino at ARCOTEL Onyx Hamburg?

No, this hotel doesn't have a casino, but Casino Reeperbahn (5-min walk) and Casino Esplanade (3-min drive) are both nearby.

What's the area around ARCOTEL Onyx Hamburg like?

ARCOTEL Onyx Hamburg is in Hamburg-Mitte, a short 2-minute walk from St. Pauli U-Bahn and 5 minutes' walk from Reeperbahn.

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ARCOTEL Onyx Hamburg Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great stay
Great hotel great location.
Phil, 3-night trip

10/10 Exceptional

great hotel
Great hotel with excellent breakfast. Good location.
Phil, 3-night trip

10/10 Exceptional

Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Cheryl, 1-night trip

10/10 Exceptional

Great location
Dennis, 6-night trip

10/10 Exceptional

Good value and good location
Chervin, 1-night trip

10/10 Exceptional

Great place!!!
Alex, 4-night trip

8/10 Very good

Great room, great location. Did not try breakfast. Unattentive reception, passed by many times and they did not look up or said hi even though they were alone there.
John, 1-night trip

8/10 Very good

Great location but the area can be a little dirty at times.
Kevin James, 4-night trip

10/10 Exceptional

The best hotel
Conny, 3-night trip

8/10 Very good

We enjoyed our stay and loved the convenient amenities and access to other locations.
Marcus, 2-night trip

8/10 Very good

Great staff, very welcoming. room was a good size, very good location. downsides were the curtain in the room was falling off the rail and the wifi was very weak in the room (although you can ask for a password to an addtional wifi network)
3-night trip

8/10 Very good

Rooms are cosy and big. Perfect location.
Seda, 2-night trip

10/10 Exceptional

Nice area, good service
Askell, 3-night trip

6/10 Good

Good hotel, good location, but service is iffy
Arcotel Onyx is a great hotel but some aspects of the service let it down.
Gary, 3-night trip

10/10 Exceptional

Location
noyan, 3-night trip

10/10 Exceptional

Liked everything about it
michael, 2-night trip

10/10 Exceptional

Very clean and modern. The breakfast is incredible. Great food, quality, and variety in an attractive setting. Most importantly, the staff servicing the breakfast does an incredible job - efficient and friendly. Amazing. Highly recommend.
James, 3-night trip

10/10 Exceptional

Good
Aws, 1-night trip

8/10 Very good

Quite a nice hotel and location. There were some problems with the shower that didn't work properly (the water temperature kept changing by itself) and the breakfast was a bit boring and tame. But overall I would recommend the hotel.
Severin Tobias, 3-night trip

10/10 Exceptional

Super
Sibylle, 1-night trip

10/10 Exceptional

Very spacious, clean and cozy room. Nice window seat. Smartly furnished room with cool design. The room is very well noise-isolated and there was no noise from the street or neighboring rooms. This is one of the best 4-start hotels we have been to. The hotel is very close to public transportation.
Marek, 3-night trip

6/10 Good

WiFi doesn’t work, no complimentary water in the room.
Tam, 1-night trip

10/10 Exceptional

Thank you for being accommodating
Frank, 3-night trip

10/10 Exceptional

Fabulous ... staff excelled themselves
With 13 of us staying in the hotel for between 1 and 3 nights, we had lots of comments on the good choice of hotel amongst us. Others hada few issues on getting the room temperature right, but that seemed to be the only criticism I heard. With one member of the party not well, I had reason to enlist the help of the hotel staff in getting more professional medical help. Can't rate the response and willingness and concern of the staff at reception enough. Due to chnaging shifts, I did not get time to thank them personally, but hope this message gets back to them
George, 3-night trip

2/10 Poor

The Hotel Is horrible. The manager and staff are incredible rude and irresponsible. The manager pretended to be receptionist to avoid taking any responsibilities. The are located in a very dangerous are with drunk people in front of the hotel. The roomes were dirty and smelled. Would never go back
Aida, 3-night trip