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Hotel Alto Palomo

3.0 star property
Mountain hotel in Toro Amarillo with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alto Palomo

Junior Suite | View from room
Standard Double Room | Desk, free WiFi
Interior entrance
View from property
Standard Double Room | Minibar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • Free parking
Main amenities
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

Highlights

Balcony
HDTV
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

Highlights

Balcony
HDTV
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

Highlights

Balcony
HDTV
Private bathroom
Hairdryer
Coffee/tea maker
Desk
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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includes taxes & fees
11 Dec - 12 Dec
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About the area

Map
Route 708 at kilometer 18, Toro Amarillo, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 19 min drive - 8.5 km
  • Catarata del Toro - 21 min drive - 10.0 km
  • Poás Volcano National Park - 29 min drive - 9.2 km
  • La Paz Waterfall Gardens - 66 min drive - 38.8 km
  • Poas Volcano - 73 min drive - 36.8 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 67 min drive
  • San José (SYQ-Tobías Bolaños Intl.) - 96 min drive
  • La Fortuna (FON-Arenal) - 128 min drive
  • San Antonio de Belen Station - 59 min drive

Restaurants

  • ‪Cafetería Souvenir Volcán Poás - ‬73 min drive
  • ‪Restaurante Típico Toro Amarillo - ‬11 min drive
  • ‪Restaurante El Mirador - ‬37 min drive
  • ‪La Terraza del Café de Logan - ‬10 min drive
  • ‪Hotel Alto Palomo - ‬21 min drive

About this property

Hotel Alto Palomo

Hotel Alto Palomo puts you 5.7 mi (9.1 km) from Poás Volcano National Park. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Traditional architecture

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Pets

  • Pets are allowed for an extra charge of CRC 12000 per pet, per stay

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.

Also known as

Hotel Alto Palomo Toro Amarillo
Alto Palomo Sarchi Norte
Hotel Alto Palomo
Hotel Alto Palomo Sarchi Norte
Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel
Hotel Alto Palomo Toro Amarillo
Hotel Alto Palomo Hotel Toro Amarillo

Frequently asked questions

Does Hotel Alto Palomo offer free cancellation for a full refund?
Yes, Hotel Alto Palomo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alto Palomo?
Yes, pets are welcome. There's a charge of CRC 12000 per pet, per stay.
Is parking offered on site at Hotel Alto Palomo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Alto Palomo?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Express check-out is available.
What is there to do at Hotel Alto Palomo and nearby?
Hotel Alto Palomo has a garden.
Are there restaurants at or near Hotel Alto Palomo?
Yes, there's an on-site restaurant.
Does Hotel Alto Palomo have any outdoor private spaces?
Yes, every room features a balcony.

Hotel Alto Palomo Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

The owners were very nice. It’s not a 5 star place, but the staff was so nice that it felt like it.
Mari, 1-night family trip
Verified Expedia guest review

8/10 Very good

Relaxing Getaway
This was a quiet getaway for us and we were satisfied. Great view and a terrific staff. There isn’t much sound insulation and we had a few maintenance issues that were fixed immediately. WiFi worked best near office (units 1-3) and lesser for ours (7-10). Worst part was waiting for the breakfast at 8am (too late for us). Same meal each day. It is cool there. We enjoyed it overall. We loved exploring the area (waterfalls all over). Helped us book tours too!
On site waterfall and cave
Hike on the property
Relaxing trip
Donald, 3-night trip
Verified Hotels.com guest review

6/10 Good

Can’t really decide between 1 star and 5 stars...so weird. On one hand, the room Almost filthy with bugs and roaches in the room (yes I get it- tropicals and open windows means bugs), no coffee machine (
Alex, 1-night trip
Verified Expedia guest review

2/10 Poor

Called the to cancel they didn't approve. No actual reasons
2-night family trip
Verified Expedia guest review

6/10 Good

View is amazing
The view is amazing and incomparable. Yes there is a restaurant but it is about half mile from the hotel. The food and service were very good though. We could not get the instant electric hot water shower to work. The drive from Sarchi was very steep and curvy but great views.
Margaret, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Rooms and restaurant have really great views. Very quiet location...mostly just the hotel and cloud forest.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property, rustic type of setup and friendly people. Great views and cool location.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel itself was nice, the staff very friendly and helpful, and the views were gorgeous. However, the location on Expedia is a bit off, it's about 2km further south, at 10°09'53.5"N, 84°18'59.8"W. The road where Expedia shows the hotel is actually currently closed. While 2km might not sound like much, it's 2km of mountain road that's not in the best condition (the same road leads to Bajos del Toro). Also, you may see signs that route 708 is closed, but it is not, and much nicer to drive on than the alternative route.
2-night romance trip
Verified Expedia guest review

8/10 Very good

A little rustic but beautiful views
The owner was very hospitable. Not so good at English but put a lot of effort into making sure we understood what he was saying. View was gorgeous (somewhat cloudy up high). The room itself was interesting. Floors were thin so the cold air from the wind went thru them..metal roof was also super noisy at night, but maybe just bad weather. No hot water. No wifi in room. Restaurant was great. Our host there spoke much better English and the view there was great as well.
katherine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A beautiful place with extremely friendly staff. I wholeheartedly recommend this place. Lovely and cozy
Carlos, 3-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Great family stay, volcanos & waterfalls nearby. Our meals at the restaurant were very good & our host was so accommodating in every way!
Vincenza, 1-night trip
Verified Expedia guest review

8/10 Very good

Me, my husband and our two small children visited this hotel for a few days, unfortunally we were there when the weather was really bad, the wind was terrifying during the night and it was very cold. The windows didnt really block out the cold wind, and in the mornings there were no electricity. The staff and everybody at the restaurant are really very friendly, eventough we cant really speak or understand alot of spanish and they dont speak or understand english we found a way to communicate and they were very accommodating
Melissa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Away from the noise and hustle bustle
If you want isolation away from the city you find it here. Just off the Divide it is windy and chilly at night. Pack accordingly. Staff is first rate.
Verified Hotels.com guest review

8/10 Very good

Don't expect high-end luxury, but...
It is well worth the excellent price. Yes, it is a bit rustic. No internet or phones in rooms, that's ok, go to the office. There are high winds every night so expect it to be loud, plus this is a wood structure and like many in Costa Rica it's poorly insulated. It was very cold, bring warm clothes to sleep in, there's no heat, not even a fire place. And it's a metal roof, expect it to be loud with the winds dropping things from trees. The hot water is a bit tricky but they will show you how it works. And there are no shower curtains (and huge windows), but I assure you the birds don't care if you're naked. Eat at the restaurant, like the hotel the staff is very sweet and helpful. And the food is delicious. Plus the view is heavenly. Jorge (at the hotel) is a wonderful man. He made us an itinerary of what to do in the area. And we're so glad we listened to him. He even told us what time to go to church as that's important to us and he gave us a choice of two beautiful churches in two cities. Thankfully we're Catholic so we had many choices. Do not expect to speak English, this is a remote area. Learn Spanish before you go! But do go. It's very peaceful and we thought we'd hate it when we first arrived. We ended up loving it. Stayed 3 nights. It was very well worth the price. I'd not get a place that cheap in the US with that view.
Verified Expedia guest review

6/10 Good

Beautiful mountain setting.
The nights can be very cold and there is no heat in the rooms. The wind blew through the walls, windows and floor. During the day it was a beautiful spot. On a cold blustery night it was as cold in the room as it was outdoors.
Verified Expedia guest review

10/10 Exceptional

Great Sunrises
Awsome views from private porch,nice big tub with a view...peace and quite...lot's to see close by...excellent resturaunt...great owners and staff
Verified Expedia guest review

6/10 Good

The hotel has a stunning view to the Costa Rica’s mountains, where you can enjoy an incredible sunrise. It is far from anywhere, minimum 2 hours ride in mountain roads (in good conditions actually). The cleaning and amenities (only soap) should be much better.
Verified Expedia guest review

10/10 Exceptional

Great staff
It was wunderbar. Make sure you only turn the shower on slightly to get the hot water.
Verified Expedia guest review

10/10 Exceptional

Great hotel staff! Not good for a Honeymoon.
I have to say when I first arrived I was the only person there, which was nice quiet and so serene. The staff was great and so accommodating seeing I spoke no Español. The staff was amazing! There were only 2 complaints with the hotel. First, is that the Jacuzzi tub didn't work, which would have made the other issue better. Second, is that the windows are pained windows and the roof was aluminum so you hear everything from the wind, things hitting the roof, or your neighbors. This wasn't an issue initially for me while no one was there it became an issue when the weekend came and to put it G rated I could hear EVERYTHING the couple were doing next door. I'm going to further this with I'm gonna assume they were on their honeymoon from all the noises I heard. Again the staff was amazing, overall the place was beautiful, but either way if you have kids or are going there on your honeymoon just know you will hear everything going on in the villa's around you. So if you are shameless or don't mind your kids hearing love making then then you will have no problem. I fortunately was by myself so no harm done, but I would have been upset if my kids were with me. I personally would go back if I am by myself but probably not with my wife or kids.
Verified Expedia guest review

8/10 Very good

Beautiful scenery
Awesome view, easy check in. Good for people trying to get away from the city life.
Verified Expedia guest review

8/10 Very good

Very nice place in the mountains.
Very beautiful place for adventurous people, very relaxing , on top of the mountain, the food is excellent, the workers are great very helpful. Rooms are clean. The only thing is that it gets cold at night time on the mountains..so the rooms are pretty cold. But they do offer extra blankets. Excellent place to stay..and please make sure you have a car because everything is a little distant. Car is a must..
Verified Expedia guest review

4/10 Fair

not good
Your description of hotel eas wrong..over 1&1/2 hours to the airport. .no coffee maker...and restaurant was not opened when we got there and also they did not have our reservations. .hotels.com need to do better research on rooms and information
Verified Hotels.com guest review

6/10 Good

In the clouds !!
Beautiful clean room, comfortable bed, great view. However, was very cold and humid as hotel is locate high up in rainforest (approx 5000 feet above sea level). Room had no heat and hot water lasted 5 min at best. Be prepared ,... Bring warm fleece and rain shell.., windy !!! And misty in evening.
Verified Hotels.com guest review

8/10 Very good

Amazing view in the middle of nowhere
Great beds, great staff, amazing views. Hot water was touchy, but definitely there. Restaurant was closed for dinner, but they cooked us dinner and delivered it to our room. Amazing view from the restaurant when we had breakfast there. 3 hour hike available on site. A great find at the special rate we had. Bring your own coffee and filter if you want coffee in the room.
Verified Expedia guest review