The hotel location is amazing. That being said, I had already stayed at the “Majestic Hotel” and at the “Palace Hotel”, both 5 stars, and unfortunately the “Monument” didn’t measure up. The room, although very modern, was not that large with very little closet space (and I had a Junior Suite!). There is no “bed turndown service” which you would expect in any 5 star hotel. The only plus was the bed, which was incredibly comfortable.
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The gym (by the pool area) has 1 treadmill and 2 other machines, and it is as tight a space as you can imagine. The guest bedroom were probably larger than the gym. The worst part was that it did not look clean, and there were no disinfectant wipes or any cleaning cloths to wipe down the machines.
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The breakfast area is what saved it. Beautiful space, fresh selection of breads, fruits, yogurts, plus a la carte. And the best croissants I’ve ever had.
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We dined at Oria and that was pretty good as well. Service was outstanding.
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The bell boys and door men staff were incredibly courteous and pleasant.
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Overall, it was a pleasant stay but I would go back to the Majestic Hotel instead.