Kagoshima City Museum of Art - 15 min walk - 1.2 km
Amu Plaza Kagoshima - 4 min drive - 1.9 km
Kagoshima Chuo Station Tourist Information Center - 4 min drive - 2.1 km
Kagoshima City Aquarium - 5 min drive - 2.6 km
Getting around
Kagoshima (KOJ) - 39 min drive
Kagoshima Chuo Station - 25 min walk
Kagoshima Station - 26 min walk
Sakanoue Station - 31 min drive
Free local area shuttle
Restaurants
三平らーめん照国本店 - 12 min walk
ル シエル - 1 min walk
バー カサブランカ - 1 min walk
ガーデンレストラン ホルト - 1 min walk
杏仁香 - 12 min walk
About this property
Shiroyama Hotel Kagoshima
When visiting Kagoshima, Shiroyama Hotel Kagoshima is a great choice to consider. Guests can visit the spa to be pampered with massages, facials or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
355 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
6 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Travelling with children
Children stay for free (see details)
Free local shuttle
Children's menu
Baby bath
Pushchair
What to do
Hot springs
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1963
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments and manicures and pedicures.
Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs open between 6:00 AM and 11:00 PM.
Dining
SUIREN – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3900 for adults and JPY 1300 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for JPY 2200.0 per night
Parking
Covered self-parking costs JPY 1300 per night
RV/bus/lorry parking is available for an extra charge
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima
Frequently asked questions
Does Shiroyama Hotel Kagoshima offer free cancellation for a full refund?
Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Shiroyama Hotel Kagoshima?
Sorry, pets aren't allowed.
Is parking offered on site at Shiroyama Hotel Kagoshima?
Yes. Self-parking costs JPY 1300 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Shiroyama Hotel Kagoshima?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Shiroyama Hotel Kagoshima and nearby?
On-site recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Shiroyama Hotel Kagoshima also has a garden.
Are there restaurants at or near Shiroyama Hotel Kagoshima?
Yes, there are 6 on-site restaurants, featuring Japanese cuisine and garden views.
What's the area around Shiroyama Hotel Kagoshima like?
Shiroyama Hotel Kagoshima is in the heart of Kagoshima, a short 4-minute walk from Mt. Shiroyama and 15 minutes' walk from Kagoshima City Museum of Art.
Shiroyama Hotel Kagoshima Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Excellent hotel
Amazing hotel. Definitely recommend.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Dec 2024
Miyuki
Miyuki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Martha
Martha, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
junmin
junmin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2024
Beautiful Views, Solid Hotel Stay
Great hotel that’s very well known for the onsen and views of Sakurajima (what more can you ask for!). It will be hard to find a hotel location with a better view!
The room was nice for the most part. Bathroom was a bit dated and unfortunately had an old tank water smell that some of the hotels in Japan have.
Restaurants in the hotel are great although a bit on the pricier side. We ended up getting a gorgeous view of the garden for our dinner there.
Family Mart on the 1st floor makes this hotel a catch all for convenience.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sept 2024
Masaichi
Masaichi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jul 2024
MING WAI
MING WAI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
The location was great and the outdoor Onsen was amazing. I’d like to go back!
Yoko
Yoko, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Defiantly rent a vehicle if you wish for convenience, it’s walkable but it’s brutal to traverse the hill when it’s summer
Corey toshiaki ontiveros
Corey toshiaki ontiveros, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Injie
Injie, 1-night trip
Verified Expedia guest review
8/10 Very good
29 May 2024
Shogo
Shogo, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
That was super excellent. The royal family also stayed there. The onsen was excellent. The breakfast buffet was excellent. I want to stay there again!
Masahiro
Masahiro, 1-night family trip
Verified Expedia guest review
8/10 Very good
24 May 2024
The view of Sakurajima Volcano was why I chose this hotel. The view was a little obscured by the roof of the restaurant but still very nice!
Susan
Susan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Chikako
Chikako, 1-night trip
Verified Expedia guest review
8/10 Very good
30 Apr 2024
It’s a very grand hotel with amazing view of the Sakuajima. Loved the onsen! Great services and a good variety and quality of breakfast. The only thing that bothered me was the thin walls of the room it can get a bit noisy at night, but everything else was good enough to make up for the only problem. The hotel also has nice souvenir shops.
Ranran
Ranran, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Apr 2024
Dennis
Dennis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
Great stay
The level of service at this hotel cannot be matched. It will always be the crown jewel of Kagoshima. Also, great views of Sakurajima
John
John, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Apr 2024
Gina
Gina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Apr 2024
Hotel is located on top of a hill, with views of Sakurajima.
Hotel provides half hourly complimentary bus shuttle to Tenmonkan and train station. Journey can take 15-30 minutes depending on traffic conditions.
Indoor onsen has hot and cold water pools and outdoor onsen has a lovely view of Sakurajima. This was the reason I chose to stay at Shiroyama. Watched sunrise from outdoor onsen on one morning.
Service is good.
Kris
Kris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Mar 2024
The room and the views are spectacular!
Robbie
Robbie, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Mar 2024
Great location on top of a hill with views of the city and volcanoe (weather permitting). Great onsen. It’s a huge and busy hotel. The staff was able to make a reservation in one of their restaurants and we loved it (best tempura we had). Bar Cellar is nice too. Staff very nice and some spoke English.
Ghislain
Ghislain, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Mar 2024
An excellent experience with friendly staff and wonderful services. Highly recommended!
Shirley
Shirley, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 Feb 2024
This is a quality hotel. The staff, rooms and facilities are all quality