Vale Hotel is a great choice for a stay in Townsville. Guests looking for a bite to eat can visit Graziers Steakhouse, which serves local cuisine and is open for lunch and dinner. Fellow travellers like the overall property condition.
Languages
English
At a glance
Hotel size
28 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The host will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Caters to LGBTQ guests
Property amenities
Food and drink
Restaurant
Bar/lounge
Travelling with children
Playground
Children's menu
What to do
Pool table
Working away
Meeting room
Conference space (377 square feet)
Services
Laundry facilities
Facilities
ATM/banking
Arcade/games room
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible restaurant
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Food and drink
Mini fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Graziers Steakhouse – This steakhouse specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Vale
Vale Aitkenvale
Vale Hotel Aitkenvale
Vale Hotel Hotel
Vale Hotel Aitkenvale
Vale Hotel Hotel Aitkenvale
Frequently asked questions
Does Vale Hotel offer free cancellation for a full refund?
Yes, Vale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Vale Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Vale Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Vale Hotel?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Vale Hotel and nearby?
Vale Hotel has an arcade.
Are there restaurants at or near Vale Hotel?
Yes, Graziers Steakhouse offers al fresco dining and local cuisine.
Does Vale Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vale Hotel like?
Vale Hotel is a short 16-minute walk from Bush Garden Landcare Site and 17 minutes' walk from Anderson Park Botanical Gardens.
Vale Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
27 Jan 2025
I was happy to stay! My room was clean and nothing was any trouble when we asked for something.
Tina
Tina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Just answered all that
John
John, 1-night trip
Verified Expedia guest review
4/10 Fair
19 Oct 2024
The Rooms are in need of work, only half the lights worked
the carpet was extremely dirty and it needed painting.
It is a shame it has been let get so run down, it in a good location and security for parking is good.
Charyl
Charyl, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
6 Oct 2024
Karyn
Karyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sept 2024
Always enjoy the atmosphere and staff
Peita
Peita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 Sept 2024
Peita
Peita, 1-night trip
Verified Expedia guest review
6/10 Good
25 Sept 2024
Our room had mould growing on the bathroom ceiling.
the doors and walls could do with a clean and paint.
The beds were extremely comfortable.
Unfortunately I would not stay there again.
Charyl
Charyl, 1-night trip with friends
Verified Wotif guest review
6/10 Good
22 Sept 2024
Janez
Janez, 2-night trip
Verified Wotif guest review
10/10 Exceptional
22 Sept 2024
Was a very clean room and good priced
Daniel
Daniel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Amazing clean and family rooms are perfect!
Lindsay
Lindsay, 1-night trip
Verified Wotif guest review
8/10 Very good
15 Sept 2024
The security gates and fencing are an asset until someone works out how to open them
Malcolm
Malcolm, 1-night trip
Verified Wotif guest review
4/10 Fair
12 Sept 2024
Leah
Leah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Sept 2024
lee
lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
Nathan
Nathan, 1-night trip
Verified Hotels.com guest review
6/10 Good
16 Aug 2024
Property good for the price, clean, larger than average rooms, somewhat dated. Restaurant has nothing for vegetation’s or vegans. Close to hospitals
William
William, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Aug 2024
Nicole
Nicole, 1-night family trip
Verified Hotels.com guest review
6/10 Good
22 Jul 2024
Reeder
Reeder, 1-night trip
Verified Expedia guest review
2/10 Poor
16 Jul 2024
Waited 25 minutes for them to find someone who could check me in. Been there 7 times in the last 6 months and check in is a pain !
John
John, 1-night romance trip
Verified Wotif guest review
8/10 Very good
14 Jul 2024
RECEPTION for accommodation is only open until 2pm.... that is just very poor.... it should be open from at least 8:30am until 5pm... preferably until 8pm....
David
David, 4-night trip
Verified Wotif guest review
10/10 Exceptional
24 Jun 2024
It served my purpose well thank you
Vince
Vince, 1-night trip
Verified Wotif guest review
8/10 Very good
9 Jun 2024
We very much appreciated the security fence and on-site security.
Trevor
Trevor, 1-night romance trip
Verified Wotif guest review
8/10 Very good
31 May 2024
Good
Saraswati
Saraswati, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 May 2024
Excellent for families. The beds are really comfortable.