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The Paul Hotel NYC

4.0 star property
Art Deco hotel with restaurant, near Empire State Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Paul Hotel NYC

Miscellaneous
View from property
Terrace/patio
Lounge
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Connecting rooms available
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

Similar properties

Exterior

Chelsea Inn

Free WiFi
Connecting rooms available
Air conditioning
Non-smoking
8.0 out of 10, Very good, (1310)
The price is £82
includes taxes & fees
7 Jan - 8 Jan 2025
Chelsea Inn
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About the area

Map
32 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 7 min walk
  • Madison Square Garden - 8 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • New York University - 5 min drive

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 32 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 7 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 6 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk

About this property

The Paul Hotel NYC

The Paul Hotel NYC features a rooftop terrace and puts you within a five-minute walk of 5th Avenue. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Art Deco hotel is also within a short 10-minute walk of Empire State Building and Madison Square Garden. Fellow travellers like the walkability. Public transportation is only a short walk: 28 St. Station (Broadway) is steps away and 28 St. Station (7th Av.) is 6 minutes.

Languages

English, French, Hindi, Italian, Russian, Spanish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (USD 45.00 per day)
  • Height restrictions apply for on-site parking
  • Off-site parking within 984 ft (USD 45.00 per day); discounts available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 21.72 per accommodation, per night
  • Resort fee inclusions:
    • Business centre/computer access
    • Housekeeping
    • In-room bottled water
    • In-room safe

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 18.00 for adults and USD 18.00 for children
  • Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 150.00 (subject to availability)

Renovations and closures

This property is closed from 14 March 2023 to 31 July 2024 (dates subject to change).
This property will be closed from 28 February 2023 to 31 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Parking

  • Self-parking costs USD 45.00 per day
  • Parking is available nearby and costs USD 45.00 per day (984 ft away)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Paul Hotel New York
Paul Hotel
Paul Hotel NYC-Chelsea
Paul NYC-Chelsea
The Paul an Ascend Hotel Collection Member
Paul Hotel NYC-Chelsea New York
Paul NYC-Chelsea New York
The Paul Hotel NYC Hotel
The Paul Hotel NYC New York
The Paul Hotel NYC Hotel New York
The Paul Hotel NYC Chelsea Ascend Hotel Collection
The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member

Frequently asked questions

Is The Paul Hotel NYC currently open?
This property is closed from 14 March 2023 to 31 July 2024 (dates subject to change).
Does The Paul Hotel NYC offer free cancellation for a full refund?
Yes, The Paul Hotel NYC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Paul Hotel NYC?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Paul Hotel NYC?
Yes. Self-parking costs USD 45.00 per day.
Is an airport shuttle service offered by The Paul Hotel NYC?
Yes, an airport shuttle is available. The charge is USD 22.00 per person one way.
What are the check-in and check-out times at The Paul Hotel NYC?
Check-in start time: 3:00 PM; check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 150.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Paul Hotel NYC?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at The Paul Hotel NYC and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Paul Hotel NYC?
Yes, there's an on-site restaurant.
What's the area around The Paul Hotel NYC like?
The Paul Hotel NYC is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from 5th Avenue. Travellers recommend the hotel for its walkable location.

The Paul Hotel NYC Reviews

Reviews

7.0

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great
Verified Expedia guest review

8/10 Very good

Close to everything
Verified Expedia guest review

2/10 Poor

Hotel cancelled my booking and became impossible to contact to arrange alternative. I stayed in Made hotel nearby, and in passing, had a look. Entire hotel had been booked out for a military event, and not "refurbishment" as they had said in their email. Absolutely dreadful, complete lack of honesty and service, and a place I will make a point of telling people to avoid.
Paul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

2/10 Poor

Very last minute change by hotel/Expedia left me staying in another hotel
Niall, 7-night trip with friends
Verified Expedia guest review

2/10 Poor

The Paul is closed to the public & didn't help us
Within 48 hours of our check in time, we received emails The Paul saying that our reservations had been cancelled because the hotel had been taken over by the military for asylum seekers. We called The Paul and could not get through to the front desk or a voice mailbox. We saw on social media that other people had arrived at The Paul with no message at all, only to find the hotel closed to guests. We called Hotels.com for help, who said that our booking was still confirmed -- The Paul had not communicated to the booking agent. Only when they made several calls to The Paul themselves did they realize the problem. Hotels.com staff were FANTASTIC and found us five rooms in another nearby hotel, so all ended well, but only because we were able to spend over 2 hours on the phone figuring out a solution with Hotels.com. The Paul should have done more to convey all the necessary info to Hotels.com, and with more time to spare -- it looks like they've been closed for weeks.
2-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived the hotel was closed and we were instructed to go to a different hotel 20 minutes away. The new hotel did not have a new reservation for us so we had to sit on hold with expedia customer service for an hour. Would have been nice to be notified of the change ahead of time.
Maria, 3-night romance trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Consistently comfortable in excellent location
This was probably my 10th time staying at the Paul. Consistently comfortable place to stay in a really great NOMAD location. Staff was professional, good bed, decent sized room with good view and well designed. Everything was very clean and well maintained. Nor Lux but solid place I will definitely stay at again.
Soren, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

The hotel was shut down. I had to go to a new hotel.
Paul, 1-night trip
Verified Expedia guest review

2/10 Poor

I have never gave a negative review to anywhere I stayed before like this one. I have never stayed at The Paul Hotel before and thought to give it a try. Booked almost 3 weeks ahead via Orbitz and paid extra for 24 hour cancelation protection. Got an email from Paul Hotel after the cancelation period "The Paul Hotel is closed to the Public and we will need to relocate you immediately to TRYP". Then got charged extra by TRYP. I talked to Orbitz and they have assured this is against their policies. I do NOT recommand The Paul Hotel and will not book it for myself again.
Hoi, 2-night trip
Verified Orbitz guest review

4/10 Fair

A TRYP not to remember.
Well, had I actually been able to stay at The Paul Hotel, I might have been able to actually review it. At 1:00am on the day of my stay, I received an email from Hotels.com that The Paul was unable to fulfill my reservation and booked me at a nearby hotel. I was displeased by this and contacted Hotels.com for more information later that day. I never received confirmation that this was officially booked until I contacted customer service. I was booked at a chain motel nearby. I booked The Paul because I wanted more of a boutique experience for a fun evening out. They booked me at TRYP by Wyndham. This hole in the wall hotel was far from luxurious. It was an economy hotel at Boutique prices. The morning we checked out, the maid knocked on our door, so I put the DND on the door. Then, around 11, she knocked again and I answered. She asked what day we were checking out and after I responded she said well checkout is 11am. And I told her that the sign on the door said 12:00pm. She huffed and said well it's 11:00a and walked away. I don't really have faith in booking through Hotels.com anymore. I am unsatisfied in the hotel they booked me in and hope that this is not how all customer interactions are. Next time I will just book through a hotel directly.
Signage w/ checkout time, etc.
Ron, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Elmer, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Na Hyun, 1-night trip
Verified Hotels.com guest review

2/10 Poor

james, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Room was barely adequate. Very minimal amenities. I was kicked for the final night of my stay due to a "maintenance issue". Don't know what that was. Was not notified by management until my return at 11pm, even though they had cell phone and email info. Had to pack up and get a ride to the substitute hotel across town.
Andrew, 4-night trip
Verified Expedia guest review

8/10 Very good

Pretty Good Stay
Everything was great, except stained sheets with hair. Also towels were very small. Other than that great service, nice room, great view. Thank you
1-night trip
Verified Hotels.com guest review

4/10 Fair

Di, 1-night trip
Verified Expedia guest review

8/10 Very good

Frank, 2-night trip
Verified Expedia guest review

8/10 Very good

Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

I like the convince of being close to MSG and Broadway. I didn’t like the fact the AC wasn’t the best. My tv didn’t work and the technician never came back to fix the tv after I reported it not working the day I checked in. It was a room and bed to sleep in so can’t complain. But for the price it could have been better amenities. The bar wasn’t even setup or functional.
Verified Expedia guest review

8/10 Very good

Truly everything was fine and the Paul is always a great deal. Only weird thing was that this is the first time i have stayed there and there wasn't a coffee maker in the room?
Heidi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

6/10 Good

Jairo, 3-night business trip
Verified Hotels.com guest review