Hotel Riu Garoé

Family-friendly hotel with full-service spa, connected to a shopping centre, near Plaza del Charco

Choose dates to view prices

Fri 21 Nov
Sun 23 Nov
November 2025
16
December 2025
Exterior
2 bars/lounges, poolside bar
Interior
Garden
Interior
In the heart of Lago Martianez, Hotel Riu Garoé offers a vibrant retreat. Enjoy racquetball/squash and an outdoor tennis court or unwind at the spa with a hot stone massage. With high-speed WiFi, two on-site restaurants, and 2 coffee shops/cafes you will be spoiled for choice.
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Pool
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Outdoor tennis court
  • Fitness centre
  • Children's pool
  • Pool bar
  • 2 coffee shops/cafes
  • Massage/treatment rooms
  • Airport shuttle

For families (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Why we love this property

Mountain spa sanctuary
Tucked in a national park, this hotel offers daily spa treatments and couples rooms. A health club, hot springs, and garden create a serene mountain retreat.
Cosy balcony retreat
Wrap up in plush dressing gowns and step onto the furnished balcony, while blackout drapes ensure undisturbed rest. The in-room minibar awaits.
Work and play paradise
Situated in a vibrant district, this hotel provides conference spaces and computer stations. Guests can enjoy spa treatments and unwind at two bars.

Room options

Showing 4 of 4 rooms
Shower, free toiletries, hair dryer, bathrobes
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds

Double Room, Balcony

Exceptional

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
Shower, free toiletries, hair dryer, bathrobes
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds

Double Room

Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
Shower, free toiletries, hair dryer, bathrobes
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds

Double Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
Shower, free toiletries, hair dryer, bathrobes
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds
Minibar, desk, blackout curtains, free rollaway beds

Double Room

Exceptional

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2019
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Doctor Celestino González Padrón, 3, Urbanización La Paz, Puerto de la Cruz, Santa Cruz de Tenerife, 38400

What's nearby

  • Botanical Gardens - 5 min walk - 0.5 km
  • La Paz Lookout - 10 min walk - 0.9 km
  • Martianez Shopping Centre - 14 min walk - 1.2 km
  • Taoro Park - 3 min drive - 2.3 km
  • Plaza del Charco - 3 min drive - 2.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive
  • Tenerife (TFS-Tenerife South) - 68 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Teide Mar *** - ‬9 min walk
  • ‪La Cla Terraza - ‬8 min walk
  • ‪Krombacher - ‬10 min walk
  • ‪Vértigo Pool Club & Lounge - ‬11 min walk
  • ‪Blue Sea Cantina - ‬8 min walk

About this property

Hotel Riu Garoé

Hotel Riu Garoé puts you a short five-minute drive from Plaza del Charco. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 190 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Free area shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Lifeguard on-site

What to do

  • Tennis lessons
  • Racquetball/squash
  • Mini golf
  • Pool table
  • Ping pong
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba-diving nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

SPA GAROE has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

On-site venue – This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 80.00 per vehicle (one-way. Maximum occupancy 7)
  • Safes in guest rooms can be used for EUR 2 per day
  • Spa access is available for an extra charge of EUR 15

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel
Hotel Riu Garoé Puerto de la Cruz
Hotel Riu Garoé Hotel Puerto de la Cruz

Frequently asked questions

Does Hotel Riu Garoé offer free cancellation for a full refund?

Yes, Hotel Riu Garoé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Garoé?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hotel Riu Garoé?

Sorry, pets aren't allowed.

Is an airport shuttle service offered by Hotel Riu Garoé?

Yes, an airport shuttle is available. The charge is EUR 80.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Riu Garoé?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.

Is there an on-site casino at Hotel Riu Garoé?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (3-min drive) is nearby.

What is there to do at Hotel Riu Garoé and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Riu Garoé also has 2 bars and a Turkish bath, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Garoé?

Yes, there are 2 on-site restaurants.

Does Hotel Riu Garoé have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Riu Garoé like?

Hotel Riu Garoé is located on the boardwalk, a short 8-minute walk from Botanical Gardens and 12 minutes' walk from La Paz Lookout.

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Hotel Riu Garoé Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

Popular mentions

FoodService staffRoomWifiRestaurantBar

10/10 Exceptional

Excellent hotel and staff

Can only recommend this excellent hotel. Nice room, nice facilities and nice surroundings. The quality of the food in the restaurant was surprisingly good. All staff were amazing: Professionel, serviceminded, friendly incl child friendly and smiling😊 Only some few wishes for improvement: Better quality of food in bar menu and shampoo + conditioner in the bathroom.
7-night trip

10/10 Exceptional

Great restaurant food what is important when you are with little child. Big thanks to mr Marcos. It is great that they think on every detail so that your stay is really a pleasure.
Maja, 7-night trip

8/10 Very good

Some good, some bad but overall a welcoming stay

For a 4 star, top 100 hotel in the world, there were some experiences I had with it—good and bad. Bad: the WiFi goes in and out quite a bit. Not sure if it’s just a bad connection or too many people using it at once but it has been down for multiple times during our 8 night stay. Make sure to have some shows and movies downloaded. Bad: the shower floods easily. My wife used the handheld shower head since it spread less water onto the floor than the rainfall shower head. Whole bathroom floor is soaked if you use the rainfall head. Bad: I’m not sure if it’s the hotel or if it’s because I’m American but there was no microwave anywhere in the hotel. If you got leftovers from one of the amazing restaurants down the street, you can’t heat it back up since there’s no microwave or toaster or anything of the such in the hotel. So if you go out to eat, make sure to eat it all or trash it when you’re done. Good: the spa was absolutely fantastic. Everything was priced fairly for what you get and how long you get it for. The care of the massages and spa was unbeatable. Best spa my wife and I have ever gone to. Good: although there are no microwaves in the hotel, there is breakfast buffet from 0800-1030, an outdoor bar open after that, dinner buffet from 1815-1945 or 2015-2145, and an indoor bar with live music each night at the same time. So there’s honestly no need to eat out sometimes and worry about driving or parking. Good: the staff knows multiple languages.
Christian, 8-night trip

10/10 Exceptional

.
Maria del Mar Velasco, 6-night trip

10/10 Exceptional

Un séjour mémorable dans un hôtel de qualité avec du personnel vraiment attentif à satisfaire nos attentes, au top
Théo, 10-night trip

10/10 Exceptional

Nous avons passé un super séjour en demi pension avec un personnel formidable et une restauration de qualité. Tout est fait pour nous satisfaire. Un grand merci! Nous reviendrons sûrement
Jean philippe christian, 10-night trip

8/10 Very good

Die Zimmer sind sehr schön und sauber . Die Mitarbeiter sind überaus freundlich und hilfsbereit
Daniela, 6-night trip

10/10 Exceptional

Nice hotel with a good buffet

All in all it was great. Not ideal was that the mattress was pretty worn out, something I def. would not expect from a 4* star hotel. Als were the bed sheets replaced even though we did not put the card on the bed where it says we will decide...only if we put the card on the bed the sheets will be replaced. Seems like green washing if not sticking to their sustainability rules... The buffet is good - lots of choices (great bread at breakfast) and there is always something else available (dinner), just some details: - Breakfast: Orange Juice/Drinks are at about room temperature, they could at least be cooled a little bit. Scrambled eggs are tasteless/horrible! Probably stretched and at least use a bit of salt!! - Dinner: Also partly rather tasteless, simply no spices being used. Probably target audience rather people 60+ that like it less salted etc...still it could have some more flavour! (also especially as we are in spain, a paella needs to taste line a paella). Again, overall really good, pretty warm and fresh. Recommend this hotel.
Christian, 7-night trip

10/10 Exceptional

Hotel encantador. Buena comida y staff muy amables

Mi marido y yo nos quedamos en el hotel para pasar un fin de semana largo a principios de mayo. El hotel esta en perfecta condiciones, todo muy limpio y las habitaciones muy modernas. El buffet espectacular en el desayuno y en la cena y habia muchisima variedad. Todo el staff del hotel son muy amables y simpáticos y nos hicieron sentir como en casa. Lo único que nos fallo fue el tiempo que hacia un pelin de frío pero aún asi pudimos relajar. La unica pena es que no haya playa cerca!
Charlotte, 4-night trip

8/10 Very good

Las instalaciones estaban bien y el personal era amable. Además la comida también estaba buena. Una de las cosas que echamos de menos fue tener algun paseo por alrededores.
ENDIKA, 4-night trip

10/10 Exceptional

Wunderschönes sauberes Hotel, nicht ein Makel, Kratzer oder Ähnliches. Tolle moderne Zimmer und sehr angenehmes Farbkonzept.
Mirja Pinto, 9-night trip

10/10 Exceptional

Alles gut
Jürgen, 7-night trip

8/10 Very good

Das Hotel ist sehr gepflegt, Personal in jeglichem Bereich unglaublich freundlich und zuvorkommend!
Kai-Uwe, 7-night trip

8/10 Very good

Sehr ruhig gelegene Unterkunft mit leckerem Essen. In manchen Bereichen bemerkt man, dass das Hotel bereits ins Alter gekommen ist. Es sollten die Matratzen und Bademäntel dringend ausgetauscht werden.
Marco, 8-night trip

10/10 Exceptional

Tellement satisfait de notre sejour!!! Sport, chambre,repas,personnel... Tout est fait pour passer un bon moment. La période a dû aussi aider car pas vraiment de monde. J'y retournerai sans problème
Rémi, 6-night trip

10/10 Exceptional

This is a very large, spacious, and beautiful setup that is away enough from the really busy part of the town, but still very reachable. Everything for our stay was excellent.
Mark, 6-night trip

10/10 Exceptional

Hôtel calme extrêmement propre dans quartier calme en hauteur de puerto de la cruz avec facilité de se garer gratuitement autour. Personnel très serviable, souriant et poli. Les femmes de ménages, au bar, à la piscine, à l'accueil, quelques personnels au restaurant(les dames, le petit jeune, les cuistos, le responsable). Nourriture bonne, soirées agréables. Piscine avec serviettes et coussins à disposition. Possibilité d'y aller sans vraiment d'horaires de restrictions. Hôtel très beau et très arboré. Accueil très réactif pour nous changer de chambre suite à un problème dans celle initiale. Merci pour ce très agréable et reposant séjour.
amice, 5-night trip

10/10 Exceptional

Consiglio, ottima struttura, unica pecca un pochino fuori dal centro.
STEFANIA, 20-night trip

10/10 Exceptional

Lhotel est tres bien et le personnel très sympathique
Joshua, 14-night trip

10/10 Exceptional

Fenomenal
M, 6-night trip

10/10 Exceptional

The room was very comfortable and clean, the toiletries provided were excellent and the staff was polite and helpful. Accommodations match the price, totally worth it.
Andrea, 3-night trip

10/10 Exceptional

très bel hôtel, très calme et très propre, personnel très gentils et attentionné environnement de résidentiel restauration de qualité, bons produits et variés seul petit défaut, il nous a uniquement manqué un lit de deux personnes au lieu deux lits d’une personne
ramdane, 7-night trip

10/10 Exceptional

Cet hôtel mérite ses notes excellente. C'est beau, reposant, d'une propreté irréprochable, le personnel est très accueillant. Les repas de type buffet présente un large choix. Le menu est différent chaque jour et l'ensemble est de qualité. Petit point de détail: les boissons ne sont pas comprises dans le repas mais les tarifs sont très raisonnable. Assurément un très bel établissement.
emmanuel, 6-night trip

10/10 Exceptional

Ottima struttura, personale cortese e disponibile , stanza e locali pulitissimi . Ottimo il buffet. Da segnalare : Arrivato in Hotel a tarda Serata causa ritardo volo la reception ha fatto trovare una cena fredda in camera
Angelo, 4-night trip

10/10 Exceptional

Hotel elegante con las habitaciones muy amplias
Armando Lopez, 4-night trip