Neptuno e/ Prado y Zulueta, Habana Vieja, Havana, 10100
What's nearby
Central Park - 1 min walk - 0.1 km
Hotel Inglaterra - 1 min walk - 0.1 km
National Capitol Building - 4 min walk - 0.3 km
Plaza Vieja - 14 min walk - 1.2 km
Hotel Nacional de Cuba - 4 min drive - 3.6 km
Restaurants
Pasteleria Francesa - 1 min walk
Bar Nuevo Mundo - 1 min walk
Alamada - 1 min walk
Sloppy Joe's Bar - 1 min walk
Casa Vieja - 2 min walk
About this property
Iberostar Parque Central
Iberostar Parque Central features a rooftop terrace and puts you within a 10-minute walk of Malecón. Guests can indulge in massages or manicures and pedicures, and Mediterraneo, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a fitness centre and a hot tub.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
427 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
No pets or service animals allowed
Internet
WiFi in public areas*
Parking
On-site valet parking (USD 10 per day)
Street parking available
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
5 bars/lounges
2 poolside bars
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children's pool
Babysitting (surcharge)
What to do
Shopping
Working away
Business centre
Meeting rooms
Computer station
Conference centre (1847 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1998
Rooftop terrace
Television in common areas
Fitness centre
2 outdoor pools
Shopping centre on-site
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Dining
Mediterraneo – This buffet restaurant specialises in international cuisine and serves lunch and dinner.
El Paseo – This steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.
Habana Elegante – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Mirabana – This tapas bar overlooks the ocean and specialises in Fusion cuisine. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
WiFi is available in public areas for USD 1 per hour (rates may vary)
Late checkout can be arranged for an extra charge of USD 25.00 (subject to availability)
Credit card charges are subject to an extra charge of 3 per cent
Children & extra beds
Babysitting is available for an extra charge
Parking
Valet parking costs USD 10 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Also known as
Iberostar Parque Central Hotel Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Nh Parque Central Havana
Parque Central Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Iberostar Parque Central Hotel Havana
Frequently asked questions
Does Iberostar Parque Central offer free cancellation for a full refund?
Yes, Iberostar Parque Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Iberostar Parque Central?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Iberostar Parque Central?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Iberostar Parque Central?
Yes. Valet parking costs USD 10 per day.
What are the check-in and check-out times at Iberostar Parque Central?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Contactless social distancing is available.
What is there to do at Iberostar Parque Central and nearby?
Iberostar Parque Central has 2 poolside bars and 5 bars, as well as 1 hot tub and a fitness centre.
Are there restaurants at or near Iberostar Parque Central?
Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.
Does Iberostar Parque Central have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Iberostar Parque Central have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Iberostar Parque Central like?
Iberostar Parque Central is a short 9-minute walk from Malecón and 14 minutes' walk from Plaza Vieja.
Iberostar Parque Central Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
Reviews
8/10 Very good
31 Mar 2020
The service and the good atmosphère in this place .
Verified traveller
7-night trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2020
A lovely hotel
A very lovely international standard hotel in a good location. We stayed in a comfortable colonial room with small balcony for watching the world. A very attractive main lobby/bar area & fabulous roof top bar/pool. Breakfasts were good with a large selection (including bacon), as was food from the bar menu (they serve chips too – the rest of Cuba serves rice & beans which is OK until you’ve been in Cuba for a while!)
We stayed in this hotel for 3 days prior to leaving Cuba due to the coronavirus. Due to a government announcement we were not able to leave the hotel for our entire stay. We were so pleased to be locked into this hotel (rather than others) and would definitely recommend staying here.
Ian
Ian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2020
A beautiful hotel with lots of classy character and excellent staff
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
23 Mar 2020
Great location. Good music in public venues. Terrible Wifi.
Verified traveller
2-night family trip
Verified Expedia guest review
2/10 Poor
9 Mar 2020
Second guest was refused entry despite of legal age. But was cuban.
Result we were on the street at 2am.
Didnt use the room. Next day PR officer talked his way oit with lies I choose to quit. Better beware
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
8 Mar 2020
Check in was bizarre.
The room was very outdated and should have been $80 instead of $250
Pool was freezing and the jacuzzi was empty.
Just an all over disappointing stay. Our friends felt the same way.
About 20 years overdue for a serious remodel.
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 Mar 2020
Great place with very nice and professional staff.
Great location btw.
Verified traveller
5-night business trip
Verified Expedia guest review
8/10 Very good
5 Mar 2020
Centrally located in Havana. Ability to walk to most of the attractions.
Verified traveller
7-night romance trip
Verified Expedia guest review
4/10 Fair
3 Mar 2020
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
1 Mar 2020
Levend
Levend, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
29 Feb 2020
Verified traveller
3-night family trip
Verified Expedia guest review
6/10 Good
28 Feb 2020
Heads up Canadians! The foreign exchange at the hotel refused to exchange Canadian currency to CUC. We were down to our last night and credit cards were not accepted so we needed to exchange cash for dinner. It was embarrassing! Great location/good hotel otherwise!
Rosemary
Rosemary, 4-night family trip
Verified Hotels.com guest review
6/10 Good
26 Feb 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
26 Feb 2020
It’s in a separate (“modern”) building from the main (“colonial”) hotel. This creates a very different experience (it’s like any typical, 3/4 star hotel that you might find in Europe, as opposed to the lush, Old Havana style of the main part of the hotel). This explained why I was able to book it for such a reduced price, but it should be made clear when you book. A few things were a little rough around the edges (a wall in my room seemed kind of unfinished) but overall it was quite nice. The linens were not great, however- very thin pillow and low thread count sheets.
Verified traveller
4-night trip with friends
Verified Expedia guest review
4/10 Fair
25 Feb 2020
The lobby bar & mezzanine is gorgeous, but there's cigar smokers galore. Minimal air conditioning. If you like cigars, you'll love it. Otherwise, don't go near it. Cigars in the restaurant, the pool bar, wherever. Not great being sardined in the elevator with someone who just finished a stogie..
Room air conditioning is not good. Doesn't cool quickly, doesn't take out the humidity well.
Verified traveller
3-night trip with friends
Verified Expedia guest review
2/10 Poor
20 Feb 2020
This was the worst customer service i've ever had and I've traveled around the world and stayed in many hotels. The staff and front desk people were rude and not helpful at all. Managers were no help and neither was iberostar customer service. I WILL NEVER STAY AT ANY IBEROSTAR EVER AGAIN after this experience.
When you make a reservation make sure you make it for how many people staying in the room, not just the room. If you bring your wife, girlfriend, boyfriend or husband they will not let you check-in unless you put 2 people on the reservation. They won't let you change the reservation and add extra person either. So you have to cancel the reservation and pay for full price for cancellation or book another room and pay double or through hotel ( triple what you pay on Orbitz.). THEY WILL NOT HELP YOU AND NO ONE WILL!
2nd - INTERNET IS AWFUL if you plan on working at the hotel with their internet you can't. They only give you one hour a day of internet and its very slow. Plus you have to type in a random 12 digit code plus a 10 digit random password to use it every time. There's no internet in the rooms so you have to use in lobby. If you go anywhere outside of lobby you'll be kicked off internet and have to resign in every time. Also you can only use one device at a time with the internet.
3rd - POOL IS CROWDED ALL THE TIME and they won't tell you how to get towels. The hotel won't tell you any instructions on almost any amenities either. THE STAFF IS NO HELP
SoAngry
SoAngry, 3-night romance trip
Verified Orbitz guest review
2/10 Poor
19 Feb 2020
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2020
Verified traveller
3-night trip
Verified Orbitz guest review
8/10 Very good
16 Feb 2020
This is one of the better hotels in Havana. Perhaps a bit dated , and not EU or north American standard but still pretty good for Havana. Definately overpriced, but will so little choice in Havana for good hotels at least try and get a discount rate from Expedia or booking. The staff are very accommodating but lack basics like coffee pods for the in room machines, the small pool is crowded and some selfish guests 'reserve' spots all day while hardly using them. The location is perfect and the gym is good. If you take a towel they might come looking for you to make sure you've not stolen it lol, not the best way to treat guests. Best breakfast bar none in Havana. Included in the expensive rate...so there is that.
Andrew
Andrew, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 Feb 2020
Comeback again
The stay in this hotel has all what you need in La Havana. Right at the center, rooftop swiming pool with amazing views, nice and comfortable atmosphere.
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Feb 2020
Great central location with a destination lobby full of people from around the world.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
9 Feb 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
1 Feb 2020
Excellent location with spacious and quiet guest rooms.
Verified traveller
3-night trip with friends
Verified Expedia guest review
8/10 Very good
28 Jan 2020
Great location, fantastic view of the park from our colonial room.
Spent 3 nights here, no complaints.
Verified traveller
3-night romance trip
Verified Expedia guest review
8/10 Very good
26 Jan 2020
The wifi only provide 5 hours per stay, not 5 hours per day, please be aware of this before you make the booking.