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Le Eminence Hotel Convention & Resort Ciloto - Puncak

5.0 star property
Riverfront hotel in Cipanas with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Eminence Hotel Convention & Resort Ciloto - Puncak

Outdoor pool
Lobby
Minibar, in-room safe, desk, blackout curtains
Terrace/patio
View from property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
For families
  • Children's club (free)
  • Playground on-site
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is £106
includes taxes & fees
9 Jan - 10 Jan 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Suite Twin

Minibar, in-room safe, desk, blackout curtains

Junior Suite Twin

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
Minibar
  • 41 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Queen

Minibar, in-room safe, desk, blackout curtains

Junior Suite Queen

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
Minibar
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
12 Jan - 13 Jan 2025
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About the area

Map
Jl. Hanjawar No. 19 Ciloto Puncak, Cipanas, West Java, 43253

What's nearby

  • Cipanas Presidential Palace - 4 min drive - 4.7 km
  • Kebun Raya Cibodas - 5 min drive - 3.3 km
  • Puncak Tea Plantation - 7 min drive - 8.0 km
  • Cibodas Botanical Gardens - 11 min drive - 7.1 km
  • Taman Safari Indonesia - 27 min drive - 21.8 km

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 146 min drive
  • Ciomas Station - 31 min drive
  • Batutulis Station - 32 min drive
  • Maseng Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Roofpark Cafe & Restaurant Puncak - ‬14 min walk
  • ‪Sate Kambing Hanjawar - ‬6 min walk
  • ‪Nicole's Chocolaterie - ‬11 min walk
  • ‪Bumi Aki Restaurant - ‬3 min drive
  • ‪AMEN Group Restaurant - ‬8 min walk

About this property

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Le Eminence Hotel Convention & Resort Ciloto - Puncak features a rooftop terrace and a free kids' club. You can visit the spa to indulge in body wraps or aromatherapy, and international cuisine is served at Veranda, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel.

Languages

Arabic, English, Indonesian

At a glance

DONE

Hotel size

    • 379 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Free children's club
  • Playground

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business centre
  • 15 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Eminence Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Veranda – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: IDR 100000 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 190000 for adults and IDR 100000 for children
  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Sahid Eminence Hotel Convention Resort Cipanas
Sahid Eminence Hotel Convention Resort
Sahid Eminence Convention Cipanas
Sahid Eminence Convention
Le Eminence Hotel Convention & Resort Ciloto - Puncak Hotel
Le Eminence Hotel Convention & Resort Ciloto - Puncak Cipanas

Frequently asked questions

Does Le Eminence Hotel Convention & Resort Ciloto - Puncak offer free cancellation for a full refund?
Yes, Le Eminence Hotel Convention & Resort Ciloto - Puncak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Yes, there's an outdoor pool.
Are pets allowed at Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Yes, there's free valet parking.
Is an airport shuttle service offered by Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Le Eminence Hotel Convention & Resort Ciloto - Puncak and nearby?
On-site recreation at Le Eminence Hotel Convention & Resort Ciloto - Puncak includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Le Eminence Hotel Convention & Resort Ciloto - Puncak also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Le Eminence Hotel Convention & Resort Ciloto - Puncak?
Yes, Veranda offers international cuisine.
What's the area around Le Eminence Hotel Convention & Resort Ciloto - Puncak like?
Le Eminence Hotel Convention & Resort Ciloto - Puncak is located by the river. Popular attractions include Taman Safari Indonesia, which is 27 minutes away by car.

Le Eminence Hotel Convention & Resort Ciloto - Puncak Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Bandar, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

2/10 Poor

Not worth the price
First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners and spider webs on the top corners. Bad odours sometimes smelt in the room, coming out from the bathroom. THIS IS NOT HOW A 5 STAR HOTEL SHOULD BE! The hairdryer was not working. They replaced it with a new one but just laid it on the table instead of replacing the broken one on the wall. It's supposed to be a 5 star hotel. The nightly price was also higher than the average 5 star hotel price. But our impression is not 5 star
Broken hairdryer on the wall. Replaced with new one but left on the table just like that.
Black moldy sealant on the bathroom bottom corners.
Spider webs on the bathroom top corners.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Yana, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Expedia guest review

10/10 Exceptional

Every thing is excellent.there is wonderful view.very modren rooms
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ahmea, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Just not a place to bother going. I found almost everything to be off-key. Poor cleanliness in particular. Staff at check-in desk particularly unhelpful.
2-night trip
Verified Ebookers guest review

8/10 Very good

Ali, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Breakfast is overcrowfed and and food is not replaced quickly. They cannot cope. We went to the Restaurant for dinner anf most of the food was not available
Soud, 4-night trip
Verified Expedia guest review

8/10 Very good

Good location normal hotel
The location good. But the hotel's room is not the same as the pictures. Old and damaged. The breakfast also very bad and small. Only fit for local people. In addition, the hotel is a bit far away from every things.
Verified Hotels.com guest review

10/10 Exceptional

One of the best, if not the best hotel in Puncak
Amazing stay at a quiet location with wonderful weather
Omar, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

اجمل منتجعات بونشاك عالاطلاق
المكان جميل و خلاب و الإطلالة ساحرة
Mohammed, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

salh, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Recommended hotel at puncak.
Very nice environment around the hotel. There is a small river with clean water.
henry, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel with incredible view
It was nice and clean hotel. Location and view was best in Jabal. I really recommend the hotel. Good staffs and kitchen chef.
2-night trip
Verified Expedia guest review

2/10 Poor

Terrible experience
The hotel was below my expectations honestly. The only I liked about the hotel is the room view. First of all, the the housekeeping is bad. They didn't clean my room 2 days in a row and one day was half cleaned. The breakfast is little and not enough for everyone and it's cold and not many choices. I won't come here again.
Saad, 5-night trip
Verified Expedia guest review

6/10 Good

Not recommended
very slow response when I want to check in. The room floor also not clean.
Thio, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice but no wifi
The worst wifi ive ever try😤😤😤it was very bad I didn't work at all! Break fast was not bad. Room service only have a limited dish. Berger or club sanwitch. And its not tasty olso. But the view was realy great facing the river and the rice feald
Verified Expedia guest review

8/10 Very good

فندق ممتاز ولكن يعيبه المبالغة في سعره يحتاج لعناية أكبر اطلالاته جميلة الفطور يحتاج للتنويع
adel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

S A
ايجابيات الفندق : اطلاله ممتازه غرف وسيعة خدماته ممتازه متوفر فيه معسلات في مطعم السطح الجلسه فيه ممتازه سلبياته : يقع في منطقة شيبدناس بعيد جدا عن الاماكن الي يحتاجها السائح يعني اذ بتروح سفاري او البقالة السعودية تحتاج ساعة على الاقل رايح وساعة راد هاذا اذا الطريق سالك اما اذا الطريق مزدحم ٤ ساعات ع الاقل ، عيبه بعيد جدا بعد ماتطلع الجبل تنزل على منطقة شيبدناس هذا اكبر عيب فيه ولا باقي الفندق ممتاز جدا للي مايبي يروح ولا يجي
Ibrahem, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Termasuk hotel terbaik di puncak, fasilitas dan viewnya bagus
JAHJA, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

روعة
فندق رائع جدًا وذو إطلالة خيالية
Abdullah, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

اقامتي كانت مريحة وفندق جميل يعيب عليه الزحمة عند المصاعد والخدمة سيئة في الغرف
Ibraheem, 5-night romance trip
Verified Hotels.com guest review