Chania (CHQ-Ioannis Daskalogiannis) - 68 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Paraplous - 2 min drive
Cafe Greco - 11 min walk
Ακρογιάλι - 2 min drive
Eva Bay Bar - 11 min walk
Taverna Mythos - 10 min walk
About this property
Rethymno Palace
When visiting Rethymno, Rethymno Palace is a great choice to consider. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and Dining Room Nafsika, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar and a fitness centre.
All-inclusive
All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, French, German, Greek, Italian
At a glance
Hotel size
229 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 75 kilometres*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
2 bars/lounges
Beach bar
Poolside bar
Coffee shop
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Beach volleyball
Scooter/moped hire
Boat tours
Pool table
Hiking/biking trails nearby
Horse riding nearby
Motor boating nearby
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bike hire
Beach towels
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
Seasonal outdoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Lift
Wheelchair-accessible path to lift
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Dining Room Nafsika – This buffet restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Erotokritos – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Safes in guest rooms can be used for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
The seasonal pool is open from April to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 18230342
Also known as
Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno
Frequently asked questions
Does Rethymno Palace offer free cancellation for a full refund?
Yes, Rethymno Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rethymno Palace?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Rethymno Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Rethymno Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Rethymno Palace?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Rethymno Palace?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is 11 AM. Express check-in is available.
What is there to do at Rethymno Palace and nearby?
Have fun with on-site activities such as volleyball and boat tours. Additional recreation nearby includes hunting. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Rethymno Palace also has a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Rethymno Palace?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does Rethymno Palace have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Rethymno Palace like?
Rethymno Palace is a short 4-minute walk from Platanes Beach and 9 minutes' walk from Rethimno Kart.
Rethymno Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 Nov 2024
Eranuhe
Eranuhe, 4-night trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2023
The employees of the front desk need to have more knowledge to guide better the tourist
Eranuhe
Eranuhe, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2022
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Derek
Derek, 6-night trip with friends
Verified Hotels.com guest review
6/10 Good
15 Oct 2022
Blocked drains that smell constantly on your balcony.
Drilling at 6.55 am.
Sea view rooms are not side view rooms. Hotel has no sea view rooms.
Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast.
V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes.
4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
john
john, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Oct 2022
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Lee
Lee, 2-night romance trip
Verified Expedia guest review
4/10 Fair
5 Sept 2022
Heidi
Heidi, 3-night trip
Verified Expedia guest review
6/10 Good
4 Sept 2022
Eranuhe
Eranuhe, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Aug 2022
Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view).
As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check.
The one server, Evaggelia, was fantastic!
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2022
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Peter Jason
Peter Jason, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2022
Amazing food
Sabrina
Sabrina, 6-night trip with friends
Verified Expedia guest review
4/10 Fair
26 Oct 2021
Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
jessie
jessie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2021
David
David, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2021
Dream getaway
Amazing location!!! On the beach, close to downtown, ready to go.
Paul
Paul, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2021
Hello the personnelle. Needs more training not highly qualified for the treatment they provide
They are nice persons polite etc
But do not meet the expertise.
The rooms should meet more spa standards
Like the hotels presentations are very impressive
Eranuhe
Eranuhe, 4-night family trip
Verified Hotels.com guest review
6/10 Good
27 Jul 2021
Liza
Liza, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2021
Staff is very friendly and helpful. The hotel is in an excellent condition. The selection of food for breakfast was unbelievable, so many choices and very tasty. I highly recommend this hotel.
Verified traveller
9-night trip
Verified Expedia guest review
10/10 Exceptional
3 Nov 2019
Very clean, staff very friendly and helpful even booking excursions of reqd. Short bus ride Into town at reasonable rates
Verified traveller
8-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Aug 2019
We loved staying at the Rethymno Palace, it was outstanding in all ways. From the very pleasant and helpful staff, the beautiful landscape to the wonderful food. We will go back in 2020 for a month. We highly recommend the Rethymno Palace you will not be disappointed.
MariaTurner
MariaTurner, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Jun 2019
Staff was friendly and accommodating. Food was wonderful! Room was clean although there was a slight sewage smell. Other than that everything was great!
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2019
Nice hotel: family friendly, clean, good location, and an amazing view. I booked 2 rooms and was happy with everything. Amazing service and people.
Verified traveller
11-night family trip
Verified Expedia guest review
8/10 Very good
27 Sept 2018
Lovely stay
We didn't stay as an All Inclusive guest so found there were always queues for the beach bar. However the main barman in the evening was really friendly and made up for slower service in the day. The hotel was very nicely presented and our room was always clean and well kept. The buffet breakfast was a bit disappointing as the hot food was luke warm and no watermelon or nuts. However overall we had a lovely time.
SJ
SJ, 10-night trip
Verified Expedia guest review
8/10 Very good
10 Jul 2018
Nice Hotel and great staff. As soon as we came to the Rethymno Palace on June 21st Mrs. Stella Tsagaraki (Manager) has been very attentive to our Family and took care of us. She personally made sure that we are comfortable with the choice of the hotel and the suite. Many thanks to Mrs. Stella Tsagarakis and her staff members as well.
Beridze Family.
P.S. Prior leaving the hotel I double checked Mrs. Stella's last name at the reception, hope I spelled it correctly.
Ramaz
Ramaz, 13-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2018
We had a wonderful time. Staff could not have been better. It was spolt by other guests banging doors really hard but thats not the hotels fault.