John F. Kennedy International Airport (JFK) - 56 min drive
Grand Central - 42 St. Station - 18 min walk
New York W 32nd St. Station - 21 min walk
Penn Station - 24 min walk
7 Av. Station (E 53rd St.) - 1 min walk
57 St. - 7 Av Station - 2 min walk
50 St. Station (Broadway) - 3 min walk
Restaurants
Shake Shack - 2 min walk
La Grande Boucherie - 2 min walk
Library Bar - 1 min walk
Famous Original Ray's Pizza - 1 min walk
Urbanspace W52 - 2 min walk
About this property
Sheraton New York Times Square Hotel
Sheraton New York Times Square Hotel offers a fantastic location, putting you a short five-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Hudson Market, which serves American cuisine and is open for breakfast. Other highlights include a bar/lounge, a snack bar/deli and a garden. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 7 Av. Station (E 53rd St.) is steps away and 57 St. - 7 Av Station is 2 minutes.
Languages
English
At a glance
Hotel size
1780 rooms
Arranged over 50 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
On-site self-parking (USD 75 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Shopping
Working away
Business centre
33 meeting rooms
Conference centre (36000 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1962 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
10 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Hand-held shower heads
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Transfer shower
Wheelchair-width doorways
Phone accessibility kit
Well-lit path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge)
Phone
Desk chair
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Hudson Market – This café specialises in American cuisine and only serves breakfast.
Library Bar – This café specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 30.00 per accommodation, per night
Optional extras
WiFi is available in guest rooms for USD 19.95 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately USD 35 to 40 per person
Late checkout can be arranged for an extra charge of USD 150 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Parking
Self-parking costs USD 75 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York
Frequently asked questions
Does Sheraton New York Times Square Hotel offer free cancellation for a full refund?
Yes, Sheraton New York Times Square Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton New York Times Square Hotel?
Yes, dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton New York Times Square Hotel?
Yes. Self-parking costs USD 75 per day.
What are the check-in and check-out times at Sheraton New York Times Square Hotel?
Check-in start time: 4 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Sheraton New York Times Square Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Sheraton New York Times Square Hotel and nearby?
Sheraton New York Times Square Hotel has a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton New York Times Square Hotel?
Yes, Hudson Market offers American cuisine.
What's the area around Sheraton New York Times Square Hotel like?
Sheraton New York Times Square Hotel is in Manhattan, a short 1-minute walk from 7 Av. Station (E 53rd St.) and 5 minutes' walk from Times Square. Travellers say that the local area is very central perfect for sightseeing.
Sheraton New York Times Square Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
Perry
Perry, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Jesse
Jesse, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Christopher
Christopher, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
18 Nov 2024
Stay somewhere else
Our room came with a phone with no phone line, which didn't bother us as we wouldn't be using the phone. Fast track to sleeping in our room and at 6am the phone rings and we can't answer it. Then at 6:22 am an employee knocks on our door. When we answer he keeps saying he thought the room was vacant??? NO APOLOGY. When we went to the front desk we were told they would look into it. When we came back to the same clerk, she had not looked into anything and had to speak to her manager. AGAIN NO APOLOGY. We were then told the room next door had a billing issue that needed to be taken care of and when they didn't answer their phone, they knocked. Well they probably didn't answer because the hotel was calling the wrong room.
There was never an apology for waking us up at 6:00am or knocking on our door at 6:22. So if you want to go to a place that doesn't care about their guests The Sheraton Time Square is the place for you. Not to mention their upcharge of 30.00.
The bar charging a party of 4 the automatic party of 6, 15% gratuity fee. READ YOUR BILL, before adding a tip that may already be there.
Jill
Jill, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Frances
Frances, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 Nov 2024
Erin
Erin, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
KIMBERLY
KIMBERLY, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Brenda
Brenda, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
the best
best location in town!!! garage attached for easy drive into the city. great bar
cin
cin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Great
Central location
Mabel
Mabel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
michelle
michelle, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
It s. Ok
Michel
Michel, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Angela
Angela, 3-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
This hotel was BUSY - the lobby was always full of people which is fine! It's NY! I had a great experience with the front desk but my friend did not (one gentleman was a little rude). If you're a cold person - bring an extra blanket or ask for one upon check in because their covers on the bed are like tissue paper and they do NOT keep a cold person warm (my two friends were perfectly comfortable).
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
katherine
katherine, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Anna
Anna, 1-night business trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2024
Jonathan
Jonathan, 10-night trip
Verified Hotels.com guest review
2/10 Poor
25 Oct 2024
Federico
Federico, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Meng
Meng, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Oct 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 Oct 2024
Alberto
Alberto, 3-night trip
Verified Hotels.com guest review
4/10 Fair
19 Oct 2024
ERICK
ERICK, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Great location. Check-in Upgraded Needed.
Property was in a good location, close to many amenities. Check-in was not the best. Waited hours in line just to check-in seriously - NO BS.
Dana
Dana, 2-night family trip
Verified Hotels.com guest review
6/10 Good
14 Oct 2024
Clean hotel with long lines for everything!
Room was a nice size for a NYC room and it was very clean. Be prepared to stand in lines to check in (close to 40 minutes), to speak to the Concierge (20 minute wait), to use the elevator and to get a coffee (25 minutes). Hotel is in a good walking to most things.