Sheraton New Orleans Hotel

4.0 star property
Hotel with outdoor pool, near Canal Street

Choose dates to view prices

In the heart of New Orleans, Sheraton New Orleans Hotel combines vibrant energy with modern comforts. Take a short stroll to Bourbon Street and Canal Street, then unwind by the outdoor pool or at Roux Bistro for breakfast and lunch. Free WiFi in public areas keeps you connected while enjoying shopping on site, dry cleaning services, an electric car charging station and helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 60 meeting rooms
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is £113
includes taxes & fees
8 Mar - 9 Mar

Why we love this property

Delicious dining options
Culinary journey features a restaurant, cafe, and bar with full breakfast. Locally-sourced organic food includes vegan and vegetarian options.
Sleep in pure comfort
Drift into dreamland with hypo-allergenic bedding, premium linens, and plush pillowtop mattresses. The down comforters complete this sleep sanctuary.

Room options

Available filters for rooms
Showing 19 of 19 rooms

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(100 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Separate bedroom
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Royal Street - 2 min walk - 0.2 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Canal at Camp Stop - 1 min walk
  • Canal at Chartres Stop - 1 min walk
  • Canal at Magazine Stop - 1 min walk

Restaurants

  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪55 Fahrenheit - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk

About this property

Sheraton New Orleans Hotel

You'll be in a fantastic location at Sheraton New Orleans Hotel, only a five-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are only steps away.

At a glance

DONE

Hotel size

    • 1110 rooms
    • Arranged over 49 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 50+ Mbps) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • On-site valet parking (USD 62.15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Use of nearby fitness centre

Working away

  • Business centre
  • 60 meeting rooms
  • Computer station
  • Conference space (105996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps) and wired Internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Roux Bistro – This bistro serves breakfast and lunch.
Pelican Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee – This coffee shop serves breakfast, lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 28.75 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 62.15 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?

Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton New Orleans Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton New Orleans Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton New Orleans Hotel?

Yes. Valet parking costs USD 62.15 per night. Electric car charging is available.

What are the check-in and check-out times at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Sheraton New Orleans Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (5-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.

What is there to do at Sheraton New Orleans Hotel and nearby?

Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Sheraton New Orleans Hotel?

Yes, there's an on-site restaurant, Roux Bistro.

What's the area around Sheraton New Orleans Hotel like?

Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travellers love the hotel's prime location.

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Reviews

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities

What guests liked

  • Plenty of dining options are available in the nearby area. (6 reviews)
  • The gym was well-equipped and nicely decorated. (3 reviews)
  • Breakfast was consistently described as great, delicious, and excellent by multiple guests. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
View
Food
Restaurant
Parking
Bed
Refrigerator
Car

Reviews

10/10 Exceptional

Nice hotel, very ameanable.
Jamie, 1-night trip

10/10 Exceptional

Great location! Friendly staff
Jennifer, 2-night trip

8/10 Very good

Room was average, receptionist was good didn't say much or give us much information.
Bradley, 1-night trip

10/10 Exceptional

The room was nice and clean and the staff was friendly. It is very close to everything and walking distance to bourbon. I would stay here again
Natasha, 2-night trip

10/10 Exceptional

Loved the Club Room.
anna, 2-night trip

10/10 Exceptional

Clean rooms, friendly service
ROGER, 3-night trip

10/10 Exceptional

Friendly staff, location
irvin, 1-night trip

10/10 Exceptional

Sheraton on Canal is still the best hotel in the city for Bayou Classic. Fun vibes, great service and delicious breakfast buffett at a great price.
Kawanda, 2-night trip

10/10 Exceptional

Everything was excellent
Ellery, 2-night trip

10/10 Exceptional

Great place.
David, 3-night trip

10/10 Exceptional

Rooms, amenities, and complimentary condiments. Everything about this hotel speaks elegance!
Renetta, 1-night trip

10/10 Exceptional

Convenient & nice stay
Daijsha, 2-night trip

8/10 Very good

Great location. We would definitely stay here again.
Erin, 3-night trip

10/10 Exceptional

Everything was great from the rooms, location, amenities. Definitely recommend and will stat here again.
Raina Merle, 3-night trip

10/10 Exceptional

Staff was amazing, celebrated my sister’s birthday in New Orleans and they went the extra mile to make sure it was special. Outstanding hotel!
Emily, 5-night trip

10/10 Exceptional

Room was clean upon arrival, and all staff were super friendly.
Anthony, 2-night trip

10/10 Exceptional

Third time staying here and I love it! Short walk to all the festivities
Mikea, 3-night trip

10/10 Exceptional

Friendly staff and clean rooms
Dana, 2-night trip

10/10 Exceptional

Everything was just perfect, especially at the hotel restaurant, server Kenneth was amazing...
Mary, 3-night trip

10/10 Exceptional

Friendly staff very clean hotel
Idonna Tamaya, 2-night trip

10/10 Exceptional

The staff was very courteous and helpful. The room was clean and spacious, and the view was beautiful. Will be staying here again!
Michael, 3-night trip

10/10 Exceptional

Friendly and let me check in early because I arrived early very nice and clean hotel.
Mario, 2-night trip

10/10 Exceptional

From the time we entered the hotel we felt welcomed, Everyone was friendly. I will always book here anytime I come to New Orleans. Everything was GREAT! Thank you.
Trenisha, 1-night trip

10/10 Exceptional

Room was clean, shared areas were clean, great price.
Tony Allen, 3-night trip

8/10 Very good

Staff was very helpful!
Sue, 6-night trip