Sheraton New Orleans Hotel

Property class: 4
Hotel with outdoor pool, near Canal Street

Choose dates to view prices

When you stay at Sheraton New Orleans Hotel, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are only steps away.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 60 meeting rooms
  • Limo/town car service
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is £140
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(154 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(122 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(63 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a desk with a chair, a television, and framed artwork on the wall.

Club Room, 1 King Bed

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a view of a tall building.

Club Room, 2 Double Beds

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV mounted on a dark wooden cabinet, a round coffee table, a patterned armchair, and a desk with a lamp.

Executive Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

A hotel room with a large flat-screen TV, a sofa, a coffee table with flowers, a desk, and a chair.

Executive Suite, 1 King Bed with Sofa bed

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom

A high-rise hotel room with a large city view, a blue sofa, patterned armchairs, and a round table with a lamp.

Club Suite, 1 Bedroom

  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Hearing Accessible)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Hearing Accessible)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

A hotel room with a large bed, a desk with a chair, a small table with a lamp, and a view of the city through a large window.

Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

A hotel room with two beds, a desk, a chair, and a TV.

Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

A cityscape with a variety of buildings, including a prominent white skyscraper and several other high-rise structures.

Deluxe Room, 1 King Bed, City View (Mobility Accessible, Transfer Shower)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
500 Canal St, New Orleans, LA, 70130

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Royal Street - 2 min walk - 0.2 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Canal at Camp Stop - 1 min walk
  • Canal at Chartres Stop - 1 min walk
  • Canal at Magazine Stop - 1 min walk

Restaurants

  • ‪Cafe Beignet, Canal St - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Sheraton New Orleans Hotel

  • When you stay at Sheraton New Orleans Hotel, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. Guests can take a dip in the outdoor pool or grab a bite to eat at Roux Bistro, which serves breakfast and lunch. Other features include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Canal at Camp Stop and Canal at Chartres Stop are only steps away.

At a glance

CHECK-IN
16:00
CHECK-OUT
11:00

Hotel size

    • 1110 rooms
    • Arranged over 49 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 40 kg per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • WiFi (speed: 50+ Mbps) and wired internet access in rooms*

Parking

    • On-site valet parking (USD 62.15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

What to do

  • Shopping
  • Use of nearby fitness centre

Working away

  • Business centre
  • 60 meeting rooms
  • Computer station
  • Conference space (105996 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Locally sourced food is prioritised
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 50+ Mbps) and wired Internet (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Dining

Roux Bistro – This bistro serves breakfast and lunch. Open daily.
Pelican Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee – This coffee shop serves breakfast, lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 28.75 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 16.95 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 28 for adults and USD 12 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 62.15 per night with in/out privileges
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel New Orleans Sheraton
Hotel Sheraton New Orleans
New Orleans Hotel Sheraton
New Orleans Sheraton
New Orleans Sheraton Hotel
Sheraton Hotel New Orleans
Sheraton New Orleans
Sheraton New Orleans Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton Orleans Hotel Orleans
Sheraton New Orleans Hotel Hotel
Sheraton New Orleans Hotel New Orleans
Sheraton New Orleans Hotel Hotel New Orleans

Frequently asked questions

Does Sheraton New Orleans Hotel offer free cancellation for a full refund?

Yes, Sheraton New Orleans Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton New Orleans Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton New Orleans Hotel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton New Orleans Hotel?

Yes. Valet parking costs USD 62.15 per night. Electric car charging is available.

What are the check-in and check-out times at Sheraton New Orleans Hotel?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an on-site casino at Sheraton New Orleans Hotel?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (4-min walk) and Fair Grounds Race Course (5-min drive) are both nearby.

What is there to do at Sheraton New Orleans Hotel and nearby?

Sheraton New Orleans Hotel has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Sheraton New Orleans Hotel?

Yes, there's an on-site restaurant, Roux Bistro.

What's the area around Sheraton New Orleans Hotel like?

Sheraton New Orleans Hotel is in New Orleans Central Business District, a short 1-minute walk from Canal at Camp Stop and 4 minutes' walk from Bourbon Street. Travellers love the hotel's prime location.

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Reviews

Sheraton New Orleans Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant served excellent food, including great burgers, and offered a convenient dining experience. (33 reviews)
  • The gym was well-equipped, nice, and amazing, with some reviewers even calling it the best part of the hotel. (9 reviews)
  • The pool was clean, nice, and a great temperature, with some reviewers also mentioning it was a lovely large outdoor pool with a waterfall. (10 reviews)
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Popular mentions

Room
Service staff
Location
View
Restaurant
Parking
Food
Refrigerator
Bed
Bathroom

Reviews

Verified review

10/10 Exceptional

Room was great, super clean, nice location.
Verified review

10/10 Exceptional

The hotel was beautiful I will stay definitely stay here again.
Verified review

10/10 Exceptional

The staff were awesome and he upgraded our room. I will always plan to stay there.
Verified review

10/10 Exceptional

Perfect location on Canal street. Friendly staff and
Verified review

10/10 Exceptional

Location was perfect for the sight seeing and number of restaurants available. The lobby and bar were great for unwinding after a day of walking in the city. I especially appreciated how helpful all the staff were and how friendly they were. I will definitely stay here again.
Verified review

10/10 Exceptional

Lovely view and comfortable bed. Made my gf’s birthday memorable
Verified review

10/10 Exceptional

Great stay for exploring NOLA. Services at the hotel are as great as the hospitality provided by the staff. Will be back soon
Verified review

10/10 Exceptional

Room was clean but beds were hard. Staff was friendly and welcoming. Location was perfect and within walking distance to everywhere we wanted to go. Would stay here again
Verified review

10/10 Exceptional

The entire facility was very clean, and very accommodating regardless of the time of day or night.
Verified review

10/10 Exceptional

The stay was excellent! The staff, bar staff amazing! Will be staying again!
Verified review

10/10 Exceptional

Great location. Staff was excellent and helpful!
Verified review

8/10 Very good

Clean room, friendly staff,
Verified review

8/10 Very good

This was our first trip to New Orleans. We reserved the room due to its proximity to Smoothie King Center. We arrived early and paid for parking at another location. I would recommend parking at the hotel. I did not know that valet parking at the hotel is not part of the room charge. Room and view were excellent! Love the elevators! Bell hop was very helpful. Only room issue is the water never was hot. Warm at best.
Verified review

8/10 Very good

Clean room, great staff.
Verified review

10/10 Exceptional

Amazing hotel clean rooms and walking distance to bourban
Verified review

10/10 Exceptional

Loved staying here. Room was great and location was amazing
Verified review

10/10 Exceptional

Very clean and the staff was excellent
Verified review

8/10 Very good

Very convenient location, clean, comfy beds
Verified review

10/10 Exceptional

Great staff and amenities!
Verified review

10/10 Exceptional

For July in New Orleans, and with 7 different conferences going on the staff were super friendly. Cheers
Verified review

10/10 Exceptional

Friendly staff and great room
Verified review

10/10 Exceptional

Awesome customer service all workers we encounter we great location is awesome close to everything Cait wait to come back thank you
Verified review

10/10 Exceptional

Great place, Well located to everywhere you want to go in New Orleans
Verified review

10/10 Exceptional

Excellent location
Verified review

10/10 Exceptional

Clean room, friendly staff, pool was clean too