Embassy Suites by Hilton New Orleans

Photo gallery for Embassy Suites by Hilton New Orleans

Primary image
Outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Room amenity
Room amenity

Overview of Embassy Suites by Hilton New Orleans

Embassy Suites by Hilton New Orleans

3.5 star property
3.5-star hotel with outdoor pool, near Harrah's New Orleans Casino

7.2/10 Good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
The price is £112
Price available on 28/8/2022
Map
315 Julia St, New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Fitness centre
  • Valet parking
  • Room service
  • 24-hour business centre
  • Business centre
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Computer station
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In New Orleans Central Business District
  • National World War II Museum - 6 min walk
  • Harrah's New Orleans Casino - 8 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Canal Street - 10 min walk
  • Port of New Orleans - 14 min walk
  • Bourbon Street - 16 min walk
  • Cafe Du Monde - 19 min walk
  • Jackson Square - 19 min walk
  • Mercedes-Benz Superdome - 20 min walk
  • Smoothie King Center - 20 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 16 min walk

About this property

Embassy Suites by Hilton New Orleans

3.5-star hotel revitalised in 2016 and located near Harrah's New Orleans Casino
Close to Port of New Orleans and Canal Street, Embassy Suites by Hilton New Orleans provides a free breakfast buffet, a free manager's reception and dry cleaning/laundry services. In addition to a fitness centre and a 24-hour business centre, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool
  • Valet parking (surcharge), limo/town car service and a front desk safe
  • Smoke-free property, a porter/bellboy and a TV in the lobby
  • Express check-out, tour/ticket information and a lift
  • Guest reviews give good marks for the breakfast, helpful staff and location
Room features
All guest rooms at Embassy Suites by Hilton New Orleans feature comforts, such as Laptop workspace and air conditioning, as well as amenities, such as complimentary high-speed (wired) Internet access and safes.
More amenities include:
  • Sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and baths or showers
  • 40-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 280 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site valet parking (USD 44 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (8000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1983
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

Food and drink

  • Mini fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 44 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Hilton New Orleans Convention Center Hotel
Embassy Suites New Orleans
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Embassy Suites Hilton New Orleans Convention Center
Embassy Suites Hotel Lofts Club Tower
Embassy Suites New Orleans Lofts Club Tower
Embassy Suites Lofts Club Tower
Embassy Suites by Hilton New Orleans Hotel
Embassy Suites by Hilton New Orleans New Orleans
Embassy Suites by Hilton New Orleans Hotel New Orleans

Frequently asked questions

Does Embassy Suites by Hilton New Orleans offer free cancellation for a full refund?
Yes, Embassy Suites by Hilton New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Embassy Suites by Hilton New Orleans?
As of 20 Aug 2022, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton New Orleans on 28 Aug 2022 start from £112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Embassy Suites by Hilton New Orleans?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Embassy Suites by Hilton New Orleans?
Yes, there's an outdoor pool.
Are pets allowed at Embassy Suites by Hilton New Orleans?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Embassy Suites by Hilton New Orleans?
Yes. Valet parking costs USD 44 per night.
What are the check-in and check-out times at Embassy Suites by Hilton New Orleans?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Embassy Suites by Hilton New Orleans?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (8-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at Embassy Suites by Hilton New Orleans and nearby?
Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Embassy Suites by Hilton New Orleans?
Yes, there's an on-site restaurant. Nearby restaurants include Peche Seafood Grill (4-min walk), La Boca (4-min walk) and Carmo (4-min walk).
What's the area around Embassy Suites by Hilton New Orleans like?
Embassy Suites by Hilton New Orleans is in New Orleans Central Business District, a short 8-minute walk from Harrah's New Orleans Casino and 10 minutes' walk from Canal Street. Travellers say that this hotel is in a good location.

Overall score and ratings

7.2

Good

7.6/10

Cleanliness

7.7/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very good

Good Value Hotel
The staff was extremely friendly and helpful. I liked the happy hours every night and made to order omelettes in AM. The bed was comfortable. We liked the location of the hotel in proximity to all the main sights, shopping, casino and restaurants.
Olga, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Christian, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sistas Trip 2022 !
We had a great stay at this hotel, it was clesn, breakfast was pretty good, balcony was awesome, I will require a balcony from now on ,in New Orleans !
FRANCES, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Disgustingly dirty
The property is old and dirty,the floors of the room were sticky, bathrooms were old and toilets were barely working, elevator was just disgusting! The service was poor too, we arrived late, way past check in time and still had to wait for our room to be ready. Will not stay there again and would not recommend this property.
Zarina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Brenda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

$50 mandatory valet parking was a huge surprise. Wish it were in the description. Very inefficient valet, pleasant staff at check in desk. Room is poor quality for Hilton Embassy Suites
karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen G, 5-night family trip
Verified Hotels.com guest review