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1 room, 2 adults

The Collective Canary Wharf

4-star4 stars
20 Crossharbour Plaza, London, England, E14 9YF, United Kingdom

4-star hotel with indoor pool, near O2 Arena
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Very clean and modern and use of space pool was lovely and view incredible Mar 17, 2020
  • Very clean studio. Lots of amenities etc. However bed very small for a couple but would…Mar 14, 2020

The Collective Canary Wharf

  • Standard Studio
  • Comfy Studio
  • Big Studio
  • Cosy Studio

What’s around The Collective Canary Wharf

Landmarks

  • In Canary Wharf
  • O2 Arena - 2.8 mi / 4.5 km
  • Excel Exhibition Centre - 3 mi / 4.9 km
  • Tower of London - 3.9 mi / 6.3 km
  • Tower Bridge - 3.9 mi / 6.3 km
  • Liverpool Street - 4.2 mi / 6.8 km
  • London Stadium - 4.6 mi / 7.3 km
  • Barbican Arts Centre - 4.7 mi / 7.6 km

Getting around

  • London (LCY-London City) 18-min drive
  • London (LHR-Heathrow) 70-min drive
  • London (LGW-Gatwick) 70-min drive
  • London Limehouse Station 6-min drive
  • Shadwell Station 8-min drive
  • Wapping Overground Station 8-min drive
  • Crossharbour Station 1-min walk
  • Mudchute Station 6-min walk
  • South Quay Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out
This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
  • Spa services on site
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2019
  • Lift
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Memory foam mattress
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mthr – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

MAE – This café serves breakfast and light fare. Open daily.

The Collective Canary Wharf’s small print

Also known as

  • The Collective Canary Wharf Hotel
  • The Collective Canary Wharf London
  • The Collective Canary Wharf Hotel London
  • The Collective Canary Wharf Hotel
  • The Collective Canary Wharf London
  • The Collective Canary Wharf Hotel London

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 12 per night

Breakfast costs between GBP 5 and GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Collective Canary Wharf

  • Is there a pool at The Collective Canary Wharf?
    Yes, there's an indoor pool.
  • Are pets allowed at The Collective Canary Wharf?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at The Collective Canary Wharf?
    Yes. Self-parking costs GBP 12 per night. Parking spaces may be limited.
  • What are the check-in and check-out times at The Collective Canary Wharf?
    You can check in from 3:00 PM to midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Collective Canary Wharf?
    Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Firezza Pizza (2-min walk), The George (2-min walk) and Lotus Floating Restaurant (3-min walk).

Recent reviews

Very good 8.0 From 213 reviews

Good 6.0
.... it was okay.
Upon arrival reception was great! Arrived to the room and there was two stains on the bed. Spoke to reception about simply changing the duvet as I was exhausted to move. Went to go for a shower and the shower door was broken. Went back to reception where I had to move rooms. I had asked reception that my other half would be arriving later and as I am tired I asked to leave a key along with his name. When he arrived the night staff didn’t even check the system and simply snapped at him saying I had to come down and get him. The stay overall was fine however it started bitter
Anna, gb2 night trip
Very good 8.0
Crossharbour Treat
Very nice place to stay, room had a mini usable kitchen and seating which was a nice touch. Nice relaxed vibe, staff friendly and helpful.
gb4 night business trip
Very good 8.0
Dock lands stay
The stay was nice check in was ok room fine
Peter, gb1 night trip
Very good 8.0
Interesting experience in a great location.
Room was plain with no frills. Nice having a small Kitchenette. Clean, tidy and modern. Couldn’t get tv to work though without showing our tv licence!!!! Annoying. Breakfast was great as was the gym and pool.
David, gb1 night trip with friends
Very good 8.0
Quite good
Very modern and new building. But uncomfortable bed, and room was pretty small. You could also hear the trains nearby. Staff kind and competent, though.
gb1 night business trip
Fair 4.0
Stay was average, the whole reason I booked was to use the pool and spa and nothing was open Bed is tiny, if you are over 6ft1 (I am 6ft3) then you are screwed...
Anthony, gb1 night trip
Exceptional 10.0
I was upgraded on my stay from a cozy room to a bigger one, it was very good, although the toilets are small it is a very clean and
gb2 night trip with friends
Exceptional 10.0
My stay was amazing but a little disappointed with how small the bathrooms are! I’m claustrophobic so was hard for me to be in there! Also the floor was a little dusty otherwise it was perfect
Sena, gb1 night trip
Very good 8.0
Small
Room was small, but ok.
Daniel, gb3 night trip
Fair 4.0
Tis was the night b4 Christmas
Staff were not really engaging and it was very confusing to find. also no parking so do NOT drive as parking will cost you an arm and a leg!
Esi, gb1 night family trip

The Collective Canary Wharf

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