Skip to main content.
All properties in London, England, United Kingdom
1 room, 2 adults

The Collective Canary Wharf

4-star4 stars
20 Crossharbour Plaza, London, England, E14 9YF, United Kingdom

4-star hotel with indoor pool, near O2 Arena
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Stay was average, the whole reason I booked was to use the pool and spa and nothing was…Jan 13, 2020
  • I was upgraded on my stay from a cozy room to a bigger one, it was very good, although…Jan 12, 2020

The Collective Canary Wharf

from £68
  • Cosy Studio - High Floor
  • Standard Studio - High Floor
  • Comfy Studio - High Floor
  • Big Studio - High Floor
  • Cosy Studio
  • Standard Studio
  • Comfy Studio
  • Big Studio

What’s around The Collective Canary Wharf

Landmarks

  • In Canary Wharf
  • O2 Arena - 2.8 mi / 4.5 km
  • Tower of London - 3.5 mi / 5.6 km
  • Tower Bridge - 3.7 mi / 5.9 km
  • London Stadium - 3.7 mi / 6 km
  • The Gherkin - 4.1 mi / 6.6 km
  • Liverpool Street - 4.3 mi / 6.9 km
  • Westfield Stratford City - 4.3 mi / 7 km

Getting around

  • London (LCY-London City) 13-min drive
  • London (LGW-Gatwick) 57-min drive
  • London Limehouse Station 6-min drive
  • Shadwell Station 8-min drive
  • London Wapping Station 8-min drive
  • Crossharbour Station 1-min walk
  • Mudchute Station 6-min walk
  • South Quay Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
  • Spa services on site
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Number of meeting rooms - 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 2019
  • Lift
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Kitchenette
  • Stovetop
  • Cookware, dishware and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mthr – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

MAE – This café serves breakfast and light fare. Open daily.

The Collective Canary Wharf’s small print

Also known as

  • The Collective Canary Wharf Hotel
  • The Collective Canary Wharf London
  • The Collective Canary Wharf Hotel London
  • The Collective Canary Wharf Hotel
  • The Collective Canary Wharf London
  • The Collective Canary Wharf Hotel London

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self-parking costs GBP 12 per stay

Buffet breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.0 From 145 reviews

Exceptional 10.0
My stay was amazing but a little disappointed with how small the bathrooms are! I’m claustrophobic so was hard for me to be in there! Also the floor was a little dusty otherwise it was perfect
Sena, gb1 night trip
Very good 8.0
Small
Room was small, but ok.
Daniel, gb3 night trip
Fair 4.0
Tis was the night b4 Christmas
Staff were not really engaging and it was very confusing to find. also no parking so do NOT drive as parking will cost you an arm and a leg!
Esi, gb1 night family trip
Fair 4.0
Dull Christmas in Canary
Rooms were badly designed and didn’t feel homely, was extremely difficult to find.
Esi, gb1 night family trip
Very good 8.0
Its like living in Ikea.
Amazing concept for the hotel. Got a little lost (spent half an hour looking for it, its by the big glass building). Big Asda nearby. Nice pool but a bit dirty. Great sauna. Good gym with circuit training on certain days, but a bit hot in the gym, no AC. Comfy bed which could do with a mattress protector, but thats just my opinion! Then there was the matter of pot smoking hoolies slamming doors and being tres annoying on my floor. If you're young and like meeting people this is great for you, its like a big gathering of happiness and drunkeness all rolled into one. Chambermaids kind but speak no English so need to do sign language. Staff helpful. The kitchen in my room had no cleaning products (fairy, sponge) but they did get some for me. Overall i had a lovely experience apart from the wittle nigglies and i would stay there again.
Z E, gb2 night trip

The Collective Canary Wharf

Is the description of this property not correct? Tell us