Novotel Cardiff Centre

4.0 star property
Hotel with spa, near Principality Stadium

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Photo gallery for Novotel Cardiff Centre

Bar (on property)
Front of property
Property amenity
Lobby sitting area
Lobby
In the heart of Cardiff, Novotel Cardiff Centre offers a luxurious retreat. Unwind at the on-site spa, recharge with breakfast at Elements restaurant or enjoy an invigorating dip in the indoor pool. With free WiFi and amenities like a coffee shop and bar, this hotel is sure to delight previous guests who rave about its helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 11 meeting rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is £73
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(52 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.6 km
  • St. David's - 11 min walk - 1.0 km
  • Cardiff Bay - 15 min walk - 1.3 km
  • Cardiff Castle - 16 min walk - 1.3 km
  • Principality Stadium - 1 min drive - 1.1 km

Getting around

  • Cardiff International Airport (CWL) - 31 min drive
  • Bristol International Airport (BRS) - 78 min drive
  • Cardiff Queen Street Station - 11 min walk
  • Cardiff Central Station - 14 min walk
  • Cardiff (CFW-Cardiff Train Station) - 14 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Costa Coffee - ‬9 min walk
  • ‪Brü - ‬11 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪The Place to Eat - ‬10 min walk
  • ‪The Customs Shed - ‬1 min walk

About this property

Novotel Cardiff Centre

At Novotel Cardiff Centre, you'll be a short five-minute drive from Cardiff Bay and Cardiff Castle. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.

At a glance

DONE

Hotel size

    • 138 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured on-site self-parking (GBP 24.00 per night)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • 11 meeting rooms
  • Conference centre (2259 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Elements – This brasserie serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
  • Airport shuttle service is offered for an extra charge of GBP 30 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of GBP 10.00 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per stay

Parking

  • Secured self-parking costs GBP 24.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Does Novotel Cardiff Centre offer free cancellation for a full refund?

Yes, Novotel Cardiff Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Cardiff Centre?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Novotel Cardiff Centre?

Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Novotel Cardiff Centre?

Yes. Self-parking costs GBP 24.00 per night. Electric car charging is available.

Is an airport shuttle service offered by Novotel Cardiff Centre?

Yes, an airport shuttle is available. The charge is GBP 30 per vehicle one-way.

What are the check-in and check-out times at Novotel Cardiff Centre?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 10.00 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Novotel Cardiff Centre and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Cardiff Centre also has a health club and a garden.

Are there restaurants at or near Novotel Cardiff Centre?

Yes, there's an on-site restaurant, Elements.

What's the area around Novotel Cardiff Centre like?

Novotel Cardiff Centre is a short 16-minute walk from Principality Stadium and 20 minutes' walk from Cardiff Bay. Travellers recommend the hotel for its walkable location.

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Reviews

Novotel Cardiff Centre Reviews

8.0

Very good

8.0

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, good quality, and plentiful with friendly and attentive staff. (38 reviews)
  • The pool was a highlight of the stay, with many guests enjoying its cleanliness and facilities. (40 reviews)
  • The gym facilities were well-managed, clean, and plentiful with towels available. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Children
Lobby
Restaurant
Bathroom
Parking
Family friendly

Reviews

10/10 Exceptional

Great hotel w nice pool, gym and sauna!
Paul, 1-night trip

8/10 Very good

Clean room, nice staff, good facilities
Heather, 2-night trip

8/10 Very good

Cardiff

Lovely hotel, great features, just not the best location
rachel, 1-night trip

10/10 Exceptional

Business trips

Used this hotel several times for business trips in and around Cardiff. Very reasonable for location and facilities. Leisure facilities are good and easy on site parking.
A, 1-night trip

8/10 Very good

Fine
Niel, 2-night trip

6/10 Good

Room was clean but really needed a general tidy up and refurb
Darren, 1-night trip

10/10 Exceptional

Weekend Away

Great stay,lovely hotel. Enjoyed the pool and spa facilities
Darren, 2-night trip

10/10 Exceptional

Great sized rooms for value

Birthday weekend trip, had a lovely birthday treat in the room waiting The room was nice and big Separate bath and shower is nice and mini fridge The shower leaked a bit so soaks bathroom floor which was only annoyance of the room We used the gym and pool A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report. Reception staff were lovely and welcoming We had G&T at the bar and the bar staff were friendly and enthusiastic Overall a really nice stay
kerry, 2-night trip

2/10 Poor

Bed was left unmade bathroom unclean.
Teresa, 2-night trip

10/10 Exceptional

Great stay!

Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel.
1-night trip

10/10 Exceptional

We were in Cardiff for a concert. It is a fun event city. We likened the downtown atmosphere to the Fremont Street of the U.K. The city center has the train station, shopping, dining and nightlife, all within walking or Uber distance of Novotel. This historic hotel has a great aesthetic, fantastic food, friendly staff and nice, clean rooms. Would definitely stay here again!
Deanna, 2-night trip

10/10 Exceptional

Lovely & comfortable

The hotel itself is beautiful on arrival, gorgeous decor, the bar/restraunt attached is also stunning. Our room was lovely, bathroom felt new, spacious and so so clean! The bed and pillows were one of the comfiest I’ve ever stayed in. Staff were friendly & happy to help, really lovely hotel. Hope to visit again soon.
Kimberley, 1-night trip

8/10 Very good

Some areas looking a little worn
Dawn, 1-night trip

10/10 Exceptional

Great place to stay for matches at principality stadium
James, 1-night trip

10/10 Exceptional

Great option for the town centre and stadium.
Kris, 3-night trip

10/10 Exceptional

Staff were excellent made our stay very comfortable they couldn't do enough
Victoria, 1-night trip

4/10 Fair

The location was good, the property had some nice amenities, but the room was old and gross -- stained carpet and -- really gross -- what appeared to be blood stains on the sheets of the pull out sofa.
michael, 2-night trip

10/10 Exceptional

Great place
Daniel, 2-night trip

10/10 Exceptional

The hotel was lovely, we were able to store our bags before check in. Spa facilties were amazing, shampoo and body wash supplied in changing room and hotel rooms. Room very spacious. We didnt have sheets on one bed but this was quickly rectified.
Louise, 1-night trip

10/10 Exceptional

Clean , good location , very friendly staff
L, 2-night trip

6/10 Good

Noce staff, property little dated
Rani, 1-night trip

10/10 Exceptional

Nice location, high accessibility. So close to the Cardiff bay
TSZ KIT, 1-night trip

6/10 Good

Disappointing choice

Hotel could do with a paint , new carpets. Room felt a bit spartan. Location not great. Lots of external noise from unsavoury characters and police sirens.
mark, 1-night trip

10/10 Exceptional

Staff were great and helpful
Helen, 1-night trip

4/10 Fair

booked to stay as have positive experience of Novotels before and location was good to walk into Cardiff town for a University reunion lunch. Room had stain on curtains and in bathroom ( which looked like dried blood?) very noisy with people returning (drunk?) at 2am and 3am slamming doors in corridor - this can happen in any hotel but it flagged the lack of soundproofing of the doors i left at 7am Sunday and there was no one on reception to discuss this with finally was told on arrival that parking would be £16 and easier to pay on exit..ended up being £24 for a 18hr stay overall a frustrating and not a relaxing end to a nice day!
mark, 1-night trip