6/10 Good
3 Nov 2024
Great improvement!
Initially the first room they gave me was not clean that black mildew really in rough shape so I complained via this forum to Hotels.com. Expedia and my message was sent to the hotel. They responded very well. They gave me a different room and they even started repainting and fixing the other room up, so hopefully my comments were helpful. They did everything they could to make me happy once they understood how I felt and it turned out to be a mutually very good relationship between the hotel the manager and myself I must say they’re trying really hard to improve and I thank them for this. It’s always good to see how people react and they did this very well so if you want a basic simple place to stay, I would say this place is good and the staff is excellent😀🙏 Sincerely David Herman.
DAVID
DAVID, 3-night trip
Verified Hotels.com guest review