Pentstudio West Lake Hanoi

4.0 star property
Hotel with indoor pool, near West Lake

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Photo gallery for Pentstudio West Lake Hanoi

LCD TV
Exterior
Executive Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cots/infant beds
Premier Loft, 1 Bedroom | In-room safe, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Pentstudio West Lake Hanoi offers a luxurious retreat near Hoan Kiem Lake. Enjoy a workout at the 24-hour gym, take a dip in the indoor pool, or simply unwind with dry cleaning/laundry services and free WiFi. Explore nearby attractions on bikes for rent or let the helpful staff assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Bar
  • Gym
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Playground on-site
  • Kitchenette
  • Separate dining area
  • Daily housekeeping
  • Washer/dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

Executive Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

Premier Loft, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Washer/dryer
Separate bedroom
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

Premier Loft, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LCD TV
Washer/dryer
2 bedrooms
  • 176 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Map
699 Lac Long Quan Street, Hanoi, 10000

What's nearby

  • Ho Tay Water Park - 12 min walk - 1.1 km
  • West Lake - 13 min walk - 1.1 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.5 km
  • Hoan Kiem Lake - 8 min drive - 8.0 km
  • Hanoi Old Town Night Market - 8 min drive - 8.1 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive
  • Hanoi Railway Station - 23 min drive
  • Ga Phuc Yen Station - 23 min drive
  • Ga Thuong Tin Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪ABC Coffee Roasters - ‬7 min walk
  • ‪The Greek Taverna - ‬7 min walk
  • ‪Anh Hoa Restaurant - ‬10 min walk
  • ‪Jewel Diner - ‬8 min walk

About this property

Pentstudio West Lake Hanoi

At Pentstudio West Lake Hanoi, you'll be within a 10-minute drive of Hoan Kiem Lake and West Lake. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 151 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total, up to 10 kg per pet)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Playground

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Spa services

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Kitchenette
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

Madam Sen – On-site restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 195000 per person
  • Airport shuttle service is offered for an extra charge of VND 867000 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 940000.0 per night

Pets

  • Pets are allowed for an extra charge of VND 577500 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Pentstudio West Hanoi Hanoi
Pentstudio West Lake Hanoi Hotel
Pentstudio West Lake Hanoi Hanoi
Pentstudio West Lake Hanoi Hotel Hanoi

Frequently asked questions

Is there a pool at Pentstudio West Lake Hanoi?

Yes, there's an indoor pool.

Are pets allowed at Pentstudio West Lake Hanoi?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of VND 577500 per pet, per night.

Is parking offered on site at Pentstudio West Lake Hanoi?

Yes, there's free self parking.

Is an airport shuttle service offered by Pentstudio West Lake Hanoi?

Yes, an airport shuttle is available. The charge is VND 867000 per vehicle one-way.

What are the check-in and check-out times at Pentstudio West Lake Hanoi?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Pentstudio West Lake Hanoi and nearby?

Pentstudio West Lake Hanoi has an indoor pool and a 24-hour fitness centre, as well as spa services.

Does Pentstudio West Lake Hanoi have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room.

What's the area around Pentstudio West Lake Hanoi like?

Pentstudio West Lake Hanoi is a short 13-minute walk from West Lake and 6 minutes' walk from Lotte Mall Tay Ho.

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Pentstudio West Lake Hanoi Reviews

Reviews

8.4

Very good

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

A great location to be close enough to the heart of Hanoi but far enough out to enjoy some peace! A beautiful location in a beautiful city with plenty of room to spread out and relax.

10/10 Exceptional

Wonderfully managed property that worked out well in a pinch for my wife and me when our flight was cancelled. Staff was very courteous and accomodating. The rooms were very spacious and clean.
Douglas, 1-night trip

4/10 Fair

The price was okay but a little higher than what was expected for the quality of the personal care items.
Bradley, 1-night trip

10/10 Exceptional

Amazing
Tariena, 1-night trip

10/10 Exceptional

Good
Jatinder, 8-night trip

8/10 Very good

Spacious suites
My colleague and I stayed here in separate suites for a business trip. I'm not sure I've ever had a more spacious suite anywhere! I loved that they provided a massive jug of water on arrival, so you aren't nickel and dimed for little water bottles. In-suite laundry and a beautiful bathroom rounded out the experience. The restaurant is good, but a bit pricy with limited hours. Customer service is lacking. As a business traveler, I will consider other options in the future due to their inflexibility and leaning on "policy" as an excuse. Most visitors like to stay in the Old Quarter of Hanoi, but we loved walking to the West Lake area for cafes, art, and culture.
8-night trip

10/10 Exceptional

It is a new property with large glass windows that let in a lot of light. I stayed in a studio with a loft on an upper floor, and it was a pleasant experience due to the view of the city below. The studio has a tall ceiling, which made it an airy and open space. The kitchen was useful, because I could do some light cooking, and gave it a more home-y experience. The one concern I did have was accessibility. One needs to climb a tall staircase to get up to the loft. Therefore, I would not recommend it to an elderly or disabled person.

10/10 Exceptional

昨年もお世話になりとても素晴らしかったのでリピートです。
HIROSHI, 5-night trip

10/10 Exceptional

가격 대비 최고!
가격 대비 매우 훌륭해요!
HANKYU, 4-night trip

10/10 Exceptional

Nicholas, 1-night trip

10/10 Exceptional

Carl Mikael, 1-night trip

4/10 Fair

Jung Hyun, 1-night trip

10/10 Exceptional

どのstaffも感じがよく快適に9日間を過ごせました。

2/10 Poor

UNI MILK, 2-night trip

2/10 Poor

anh, 1-night trip

10/10 Exceptional

おしゃれな設備です。
Nobuaki, 1-night trip

10/10 Exceptional

Superrrrrrrrrrrrrrrrrr
Ratchanon, 1-night trip

10/10 Exceptional

DEOG JU, 5-night trip

10/10 Exceptional

The room is clean and the amenities are well prepared. But the swimming pool was closed during the stay. I don’t know if it was because of the virus or not. Without that, everything is great.
4-night trip