THE KAHALA Hotel & Resort YOKOHAMA

Luxury hotel with 2 restaurants, near Pacifico Yokohama

Choose dates to view prices

Fri 16 Jan
Mon 19 Jan
January 2026
16
February 2026
Near Yokohama Museum of Art and Landmark Tower, THE KAHALA Hotel & Resort YOKOHAMA offers a luxurious retreat with an art gallery, Italian cuisine at the two on-site restaurants, and rejuvenating spa treatments. Unwind in the indoor pool or get energized at the 24-hour gym.
VIP Access
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour front desk

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate dining area
£191
20 Jan - 21 Jan

Why we love this property

Spa retreat paradise
Full-service spa with facials, body treatments, and couples rooms. Hotel features a sauna, hot tub, and steam room.
Luxury art haven
Marvel at the exclusive art gallery in this luxury hotel. Feast on gourmet delights while taking in stunning ocean views at the elegant restaurant.
Savour global flavours
Experience ocean-view dining with Italian cuisine at one restaurant. Savour Japanese dishes at the second venue, or unwind at the hotel bar.

Room options

Showing 30 of 30 rooms
Separate bathtub and shower, eco-friendly toiletries, hair dryer
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View King, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Room amenity

The Kahala Grand Harbor View Twin, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium bedding, minibar, in-room safe, desk
The Kahala Prestige Corner King, Non Smoking | Premium bedding, minibar, in-room safe, desk
The Kahala Prestige Corner King, Non Smoking | Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner King, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 57 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Prestige Corner Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Room amenity

The Kahala Prestige Corner Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 57 sq m
  • Harbour view
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium Suite King, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV, offices
Premium Suite King, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium Suite King, Non Smoking | Premium bedding, minibar, in-room safe, desk

Premium Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium Suite Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium Suite Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium Suite Twin, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite Twin, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
View from room
Executive Suite Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Executive Suite Twin, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV, offices

Executive Suite Twin, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 99 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Suite King, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV, offices
The Kahala Suite King, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Suite King, Non Smoking

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 109 sq m
  • 2 bedrooms
  • Harbour view
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Suite Twin, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV, offices
The Kahala Suite Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Suite Twin, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Dining table
Flat-screen TV
Pillow menu
Premium bedding
Blackout curtains
  • 109 sq m
  • 2 bedrooms
  • Harbour view
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand King, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Grand Twin, Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin, Non Smoking

Wonderful

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Grand Room (3 occupancy), Non Smoking | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room (3 occupancy), Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
Separate bathtub and shower, eco-friendly toiletries, hair dryer
The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking | View from room
Premium bedding, minibar, in-room safe, desk
Room amenity

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
Interior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Grand King Room

  • Sleeps 2
Interior
Premium bedding, minibar, in-room safe, desk
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Grand Twin Room

  • Sleeps 2
Interior
Living area | 50-inch flat-screen TV with satellite channels, TV, offices
Bathroom | Separate bathtub and shower, eco-friendly toiletries, hair dryer
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Premium Twin Suite

  • Sleeps 2
Interior
Living area | 50-inch flat-screen TV with satellite channels, TV, offices
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Food and drink

Premium King Suite

  • Sleeps 2
Interior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Kahala Prestige Corner King Room

  • Sleeps 2
Interior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Bathroom | Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Prestige Corner Twin Room

  • Sleeps 2
Interior
Premium bedding, minibar, in-room safe, desk
Living area | 50-inch flat-screen TV with satellite channels, TV, offices
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Executive Twin Suite

  • Sleeps 2
Interior
Premium bedding, minibar, in-room safe, desk
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala King Suite

  • Sleeps 2
View from property
Living area | 50-inch flat-screen TV with satellite channels, TV, offices
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Twin Suite

  • Sleeps 2
Miscellaneous
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Separate bathtub and shower, eco-friendly toiletries, hair dryer

Kahala Grand Harbor View King Room

  • Sleeps 2
Miscellaneous
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Kahala Grand Harbor View Twin Room

  • Sleeps 2
City view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand King High Floor, Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
City view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin High Floor, Non Smoking

Wonderful

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds
City view
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Exceptional

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds and 1 Single Bed
Miscellaneous
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Separate bathtub and shower, eco-friendly toiletries, hair dryer

The Kahala Grand King Upper Floor

  • Sleeps 2
View from property
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Coffee and/or coffee maker

The Kahala Grand Twin Upper Floor

  • Sleeps 2
Separate bathtub and shower, eco-friendly toiletries, hair dryer
Premium bedding, minibar, in-room safe, desk
Coffee and/or coffee maker
Bathroom | Separate bathtub and shower, eco-friendly toiletries, hair dryer

The Kahala Grand Triple Room Upper Floor

  • Sleeps 3

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About the area

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012

What's nearby

  • Pacifico Yokohama - 6 min walk - 0.6 km
  • Anpanman Museum - 7 min walk - 0.7 km
  • K-Arena Yokohama - 7 min walk - 0.7 km
  • Landmark Tower - 14 min walk - 1.2 km
  • Red Brick Warehouse - 18 min walk - 2.5 km

Getting around

  • Tokyo (HND-Haneda) - 32 min drive
  • Yokohama Station - 18 min walk
  • Sakuragicho Station - 21 min walk
  • Kanagawa Station - 21 min walk
  • Minatomirai Station - 9 min walk
  • Shin-Takashima Station - 9 min walk
  • Takashimacho Station - 17 min walk

Restaurants

  • ‪Arena Bar 7 - ‬8 min walk
  • ‪Baydeck Beer & Grill - ‬8 min walk
  • ‪はま寿司 - ‬3 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Tully's Coffee - ‬7 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

THE KAHALA Hotel & Resort YOKOHAMA offers a great location, putting you within a short 10-minute walk of Anpanman Museum and K-Arena Yokohama. Guests can be pampered with facials at the spa, and OZIO, one of 2 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Minatomirai Station is 9 minutes and Shin-Takashima Station is 9 minutes.

At a glance

Hotel size

    • 146 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property may offer buffet breakfast instead of the listed breakfast type on select days.
    • Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested on-site for the listed child breakfast fee (subject to availability).

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered on-site valet parking (JPY 4000 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Limited valet parking on-site
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Bed rails

Working away

  • Conference space (1647 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Art gallery on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in hallways
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Magnifying mirror
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

The on-site spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Dining

OZIO – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Reservations are required.
華暦 -Hanagoyomi- – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE – This lobby lounge only serves light fare. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 6957 for adults and JPY 3162 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of JPY 3795 per stay

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Covered valet parking costs JPY 4000 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 3795 per stay
  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 4 years old are not allowed in the swimming pool or hot tub
  • Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

Frequently asked questions

Does THE KAHALA Hotel & Resort YOKOHAMA offer free cancellation for a full refund?

Yes, THE KAHALA Hotel & Resort YOKOHAMA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at THE KAHALA Hotel & Resort YOKOHAMA?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at THE KAHALA Hotel & Resort YOKOHAMA?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at THE KAHALA Hotel & Resort YOKOHAMA?

Yes. Valet parking costs JPY 4000 per night. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at THE KAHALA Hotel & Resort YOKOHAMA?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at THE KAHALA Hotel & Resort YOKOHAMA and nearby?

THE KAHALA Hotel & Resort YOKOHAMA has a spa and an indoor pool, as well as a 24-hour fitness centre.

Are there restaurants at or near THE KAHALA Hotel & Resort YOKOHAMA?

Yes, there are 2 on-site restaurants, featuring Italian cuisine and ocean views.

What's the area around THE KAHALA Hotel & Resort YOKOHAMA like?

THE KAHALA Hotel & Resort YOKOHAMA is a short 9-minute walk from Minatomirai Station and 6 minutes' walk from Anpanman Museum.

Have a question?

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THE KAHALA Hotel & Resort YOKOHAMA Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

10/10 Exceptional

Great place to stay
Chloe, 1-night trip

8/10 Very good

Location and room service
Mingdi, 1-night trip

10/10 Exceptional

Everything about this hotel was perfect, I would not hesitate to return and hope to do so one day.
Carl, 2-night trip

10/10 Exceptional

Beautiful hotel. Great service. Great view. Loved it.
James, 5-night trip

10/10 Exceptional

Excellent service from start to end. Yuischi concierge and his team went above and beyond to help me when I lost my passport including calling Ubers, train stations, printing maps with translations and checking in until it was found. I cannot recommend this hotel and service enough. Thank you! Give them all raises!
Lea, 1-night trip

10/10 Exceptional

Hotel is very elegant and friendly both breakfast options buffet and room service was amazing. Beds and rooms are so comfortable. Staff is very friendly and polite. Enjoyed hearing Hawaiian words from staff and staff was able to speak English as well.
Room service
Lobby in 14th floor
Nadine, 2-night trip

10/10 Exceptional

Excellent service.
joao, 2-night trip

8/10 Very good

The surroundings and facilities are all good. It would be better if the buffet offered a wider variety of food and if the menu changed daily.
GISUB, 4-night trip

10/10 Exceptional

Wonderful hotel
Michelina, 1-night trip

10/10 Exceptional

Amazing service and hotel
Valued, 2-night trip

10/10 Exceptional

It was an awesome experience.
Jordan, 2-night trip

10/10 Exceptional

Very nice
Manlika, 2-night trip

8/10 Very good

Wonderful hotel, but as other reviewers said made to feel like a criminal for having a small tattoo at the spa. The irony is that my tattoo is Hawaiian and this is supposed to be a resort honoring Hawaiian culture. I followed instructions and covered it up, but I was only allowed to use the onsen at night (exceptionally) when all guests had left - I wasn’t allowed to use it the day after despite having paid full price for spa use.
Morgan, 1-night trip

10/10 Exceptional

Great hotel and staff.
derek, 1-night trip

10/10 Exceptional

Didn’t use
Akira, 1-night trip

10/10 Exceptional

Ultra luxurious. Breakfast at the italian restaurant was the most elegant I've ever had in a hotel. Room is very large by Japanese standards - even by western standards it is a good size. Huge walk in closet and ultra modern bathroom. Wow.
Charles, 1-night trip

10/10 Exceptional

First rate.
Hugh, 1-night trip

10/10 Exceptional

All around fantastic hotel
Catherine, 3-night trip

10/10 Exceptional

Great hospitality, would love to stay again!
Mai, 1-night trip

10/10 Exceptional

a cozy and spacious room. I liked the breakfast at Hanagoyomi.
Shunsuke, 1-night trip

10/10 Exceptional

Highly recommended, staff is great and property is beautiful
majed, 7-night trip

10/10 Exceptional

Service is exceptional
Zahid, 2-night trip

10/10 Exceptional

Very comfortable stay.
Mark, 4-night trip

10/10 Exceptional

Best hotel ever
Abbas, 7-night trip

10/10 Exceptional

Great hotel in all aspects
Md Jahidul, 6-night trip