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Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping centre, within easy reach of Guggenheim Museum Bilbao

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sercotel Ayala Bilbao

Superior Room | Down duvets, minibar, in-room safe, individually decorated
Front of property
Lobby
Lobby
Junior Suite | Down duvets, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Reception fireplace
  • Communal living room
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Minibar
The price is £62
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room

Basic Room | Down duvets, minibar, in-room safe, individually decorated

Basic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Down duvets, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Down duvets, minibar, in-room safe, individually decorated

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Down duvets, minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Minibar, in-room safe, desk, blackout curtains
Hotel Sercotel Coliseo
Pet-friendly
Parking available
Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (1003)
The price is £60
includes taxes & fees
24 Nov - 25 Nov
Hotel Sercotel Coliseo
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About the area

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Plaza Moyua - 7 min walk
  • Plaza Nueva - 10 min walk
  • Ribera Market - 13 min walk
  • Guggenheim Museum Bilbao - 14 min walk
  • San Mames Stadium - 20 min walk

Getting around

  • Bilbao (BIO) - 15 min drive
  • Vitoria (VIT) - 44 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 4 min walk
  • Moyua Station - 6 min walk

Restaurants

  • ‪NKO Eneko Restaurant - ‬3 min walk
  • ‪Arrese - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Monterrey - ‬3 min walk
  • ‪Bilbao Berria - ‬4 min walk

About this property

Sercotel Ayala Bilbao

At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in start time: 2:30 PM; check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 20 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for on-site parking
  • Off-site parking within 492 ft (EUR 18.7 per day); discounts available

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • Communal living room
  • Reception hall

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 17 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Parking is available nearby and costs EUR 18.7 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?
Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Ayala Bilbao?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Ayala Bilbao?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Sercotel Ayala Bilbao?
Check-in start time: 2:30 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Sercotel Ayala Bilbao?
No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.
What's the area around Sercotel Ayala Bilbao like?
Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travellers say that the local area is good for shopping and very central.

Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Alison, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Meh
Meh. A fine hotel - clean but with such little character. I don’t understand how this is a 4* hotel. Rooms were basic, small and had no character. But it is in a good location, clean and convenient.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We arrived early by bus and the receptionist was able to get us into a room early. Room was small but adequate. The available room was a handicapped room and I can see how it would be adequate for a wheelchair user. Quiet stay
patricia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harish, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Monika, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was very pleasant --- not too large, but so well organized and furnished that it worked like a large room. Comfortable bed. Very friendly and helpful staff. Central location. Definitely plan to stay here again when we return to Bilbao. Only suggestion would be to provide a rubberized bath mat --- tub floor was a bit slippery, and tub walls were high.
Claude, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Greg, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfecto
Marjorie, 3-night trip
Verified Expedia guest review

8/10 Very good

Lovely hotel but the area was not very nice.
Tracey, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Tanya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous stay. Perfect.
Sarah, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Great hotel in a central position. Staff were friendly and helpful. The rooms were clean and comfortable, would recommend.
David Timothy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good 4 star hotel located directly behind the main department store, shopping street and 2 mnt walk to train station. Hotel is very clean, modern with all amenities. It’s by no means luxurious, but a great choice for the area. Was offered a jr suite for 10 euro extra, well worth it, room was huge. The only negative was breakfast. A single staff member was nasty and ignored all requests. Many items were not replenished and options were bare.
Irene, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location near train station and a lot places to shopping and eat. Walking distances (20Minutes) to The Puppy, We arrived via train to Bilbao and walk to the hotel ( 2 minutes walking) with luggage breakfast was great for the cost. I will use this hotel again
Alina, 2-night family trip
Verified Expedia guest review

6/10 Good

Soulless
Soulless hotel with no onsite parking
Astrid, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location to enjoy this amazing city
Andrew, 1-night trip
Verified Expedia guest review

8/10 Very good

Sara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This was a comfortable central hotel. Breakfast was okay. The tortilla was good but the pastries were a little watery.
Mary, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Very clean spacious room. Very comfortable. The location was perfect for exploring both the old and new parts of Bilbao. Customer service at reception was excellent.
Colin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

comfortable and friendly hotel convenient for the city centre.
Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, friendly and modern
Nice, modern hotel in the city centre (but on a quiet street). Friendly staff and quick check in. Had a suite for three people - it was large and offered a central TV wall to offer a degree of privacy for the comfortable sofa bed. Quite minimalistic (all white) but this gave a clean fresh feel. Breakfast was reasonable - also free coffee in reception throughout day. Easy walking to all main sights in Bilbao and in the heart of the shops.
Andrew, 3-night family trip
Verified Hotels.com guest review