Hands down, I think this place is absolutely beautiful and well kept. The staff is courteous, professional, respectful, and attentive to the guests' needs and that's a plus. Miss Eurydice is an asset for the hotel; she checked us in the night when we arrived and she was great and very pleasant to interact with. A gentleman called Comlan was very helpful as well; he helped us with our luggage.
Everything about my room was very good and neat except the fact that the room which was advertised on Hotels.com was not the room that we stayed in, reason why I took one star off for comfort. I booked two rooms; each was supposed to have a King bed and a single bed, a description which appealed to the occupants of the second room because they wanted to slip in separate beds. Both of our rooms had one king bed each, and no additional bed as advertised. When we asked, we were told that there is no such room in the hotel that fits the description on Hotels.com. I found it misleading and hope this will be corrected on all the platforms that advertise this type of room for the hotel.
As area of improvement, I think adding a door to the shower would be great to preserve the floor by the sink outside of the shower. Overall, we had a great time. Breakfast was awesome with a variety of pastries and fruits to chose from. I also loved the paid buffet at night and plan on going back for dinner before I return to the US. Somewhat overpriced I will say, but comfortable if one can afford it go 4 it!