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All properties in Cheltenham, England, United Kingdom
1 room, 2 adults

Doubletree by Hilton Cheltenham

4-star4 stars
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA, United Kingdom

4-star hotel in Cheltenham with spa and indoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

See more

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Beds hard, good pillows. Good sized room. Tea / coffee in room. Clean TV small and hasn't…Jan 28, 2021
  • All good. Polite staffOct 31, 2020

Doubletree by Hilton Cheltenham

from £62
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking
  • Room, 1 Double Bed, Non Smoking (Cosy)
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 Single Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 Queen Bed, Non Smoking, View
  • Deluxe Room, 2 Single Beds, Non Smoking, View
  • Deluxe Room, 1 Double Bed, Non Smoking, View
  • Suite, 1 King Bed, Non Smoking (Manor House Suite)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Family Room, 1 King Bed
  • Family Room, 1 Queen Bed

What’s around Doubletree by Hilton Cheltenham

Landmarks

  • Cheltenham Town Hall - 43-minute walk
  • Cotswolds - 27-minute walk
  • Cheltenham General Hospital - 32-minute walk
  • University of Gloucestershire - 32-minute walk
  • Imperial Gardens - 2.4 mi / 3.8 km
  • Everyman Theatre - 2.4 mi / 3.8 km
  • Holst Birthplace Museum - 2.8 mi / 4.5 km
  • Cheltenham Art Gallery and Museum - 2.8 mi / 4.5 km

Getting around

  • Bristol International Airport (BRS) 60-min drive
  • Cheltenham Spa Station 14-min drive
  • Stonehouse Station 23-min drive
  • Gloucester Station 23-min drive

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • United Kingdom may have travel restrictions in place, including self-quarantine, due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only, restrictions apply*

  • Up to 75 lbs

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free secured on-site self-parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 267
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built – 1848
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, BEAUTY AT CHELTENHAM. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

Dining

Lake 52 – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. A children's menu is available.

Lilleybrook Bar – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Doubletree by Hilton Cheltenham’s small print

Also known as

  • Cheltenham Park Hotel
  • Charlton Kings Barcelo
  • Doubletree by Hilton Cheltenham Hotel
  • Doubletree by Hilton Cheltenham Cheltenham
  • Doubletree by Hilton Cheltenham Hotel Cheltenham
  • Barcelo Charlton Kings
  • Cheltenham Park Hotel Charlton Kings
  • Charlton Kings Barcelo
  • Doubletree Hilton Cheltenham Hotel
  • Doubletree Hilton Hotel
  • Doubletree Hilton Cheltenham
  • DoubleTree By Hilton Cheltenham Charlton Kings
  • Cheltenham Park Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless checkout are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Mandatory fees

Deposit: GBP 50.00 per night

Breakage deposit: GBP 200.00 per night

Pet deposit: GBP 15.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of GBP 30

Full breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Doubletree by Hilton Cheltenham

  • Does Doubletree by Hilton Cheltenham offer free cancellation for a full refund?
    Yes, Doubletree by Hilton Cheltenham does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Doubletree by Hilton Cheltenham currently open?
    This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • What are the cleanliness and hygiene measures currently in place at Doubletree by Hilton Cheltenham?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Doubletree by Hilton Cheltenham?
    Yes, there's free self parking. Electric car charging is available.
  • Is there a pool at Doubletree by Hilton Cheltenham?
    Yes, there's an indoor pool.
  • Are pets allowed at Doubletree by Hilton Cheltenham?
    Yes, dogs are welcome, with a maximum weight of 34 kg per pet. There's a charge of GBP 15 per pet, per stay, and there's also a deposit of GBP 15.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Doubletree by Hilton Cheltenham?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 30 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Doubletree by Hilton Cheltenham?
    Yes, Lake 52 offers international cuisine and garden views. Nearby restaurants include The Royal (13-min walk), Spice Lodge (2.1 mi) and Koloshi (2.2 mi).
  • What is there to do at Doubletree by Hilton Cheltenham and nearby?
    Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and soothe your senses in the hot tub. Doubletree by Hilton Cheltenham also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Recent reviews

Very good 8.0 From 401 reviews

Good 6.0
The rooms were nice and clean. The first room we had was noisy as we could hear the TV and talking from the next door room very clearly.
gb3 night romance trip
Good 6.0
The hotel was just ok. For a Doubletree Hilton I actually was expecting a bit more. The service was also just ok, we were charged at the desk even though we had already paid via Expedia, we have now received a refund for the extra payment.
gb3 night romance trip
Very good 8.0
good base for a 3 day stay
Good base for touring if you have a car. Town centre 40/45 minute walk and a taxi one way was £10. The staff in all areas were by far the best asset to this business. Nothing was too much trouble for them and all extremely pleasant.
Barbra, gb3 night trip with friends
Very good 8.0
Wi-Fi poor, room very warm though fan was provided. Breakfast slightly chaotic, self service aspect of some parts of breakfast not the most suitable during covid pandemic! Great parking, and not far to walk into town, where some amazing sights to see.
Craig, gb2 night trip
Exceptional 10.0
Lovely safe hotel
Lovely hotel, nice sized rooms. Breakfast decent and good COVID precautions in place. Would certainly stay again
katie, gb4 night business trip
Very good 8.0
Great hotel but housekeeping did not clean our room/change towels/clean cups/replace tea:coffee:milk or empty bins
Jennifer, gb2 night family trip
Very good 8.0
Warm greeting on arrival. Warm cookies too, which the children loved. Only downfall was that we booked a family room and it took us 10-15 minutes just to walk to it. Lots of stairs to go down etc and wasn’t the easiest room to get too. Room service was good.
Simon, gb1 night family trip
Very good 8.0
There were so many stray hairs in the bedroom and bathroom which was gross, even one in the coffee mug. Other than that we had a lovely time, comfy bed, nice staff and pool facilities.
gb2 night romance trip
Very good 8.0
Lovely hotel and setting , easy for going into town .. very clean and safe too .. was disappointed we could not get a swimming spot , they should advertise this ahead of your booking .. as we visited there specially for swimming spa
gb2 night family trip
Exceptional 10.0
family weekend
the communal corridor had a faint damp/musty smell
S, gb2 night family trip

Doubletree by Hilton Cheltenham