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Extended Stay America Suites Rochester Henrietta

2.5 star property
Hotel in Rochester

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Rochester Henrietta

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Laundry facilities
  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Non-smoking

Main amenities (6)

  • Housekeeping (on request)
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is £60
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

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Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

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Pet-friendly
Free parking
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6.4 out of 10, (86)
The price is £50
includes taxes & fees
1 Jan - 2 Jan 2025
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About the area

Map
700 Commons Way, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 3 min drive - 3.1 km
  • Tim Hortons Iceplex - 5 min drive - 3.2 km
  • Strong Memorial Hospital - 6 min drive - 5.6 km
  • University of Rochester - 8 min drive - 6.3 km
  • Rochester Institute of Technology - 9 min drive - 9.0 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 10 min drive
  • Rochester Station - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Dairy Queen - ‬13 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Tully's Good Times - ‬5 min walk

About this property

Extended Stay America Suites Rochester Henrietta

Extended Stay America Suites Rochester Henrietta puts you within a 10-minute drive of University of Rochester and Rochester Institute of Technology. Free perks include WiFi, self-parking and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, this hotel is within a short drive of Strong.

Languages

English

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Henrietta
Extended Stay America Henrietta Hotel
Extended Stay America Henrietta Hotel Rochester
Extended Stay America Henrietta Rochester
Extended Stay America Rochester Henrietta
Extended Stay America Rochester Henrietta Aparthotel
Extended Stay America Henrietta Aparthotel
Extended Stay America Rochester Henrietta
Extended Stay America Henrietta
Hotel Extended Stay America - Rochester - Henrietta Rochester
Rochester Extended Stay America - Rochester - Henrietta Hotel
Hotel Extended Stay America - Rochester - Henrietta
Extended Stay America - Rochester - Henrietta Rochester
Extended Stay America Rochester Henrietta Hotel
Extended Stay America Henrietta Hotel
Extended Stay America Rochester Henrietta
Extended Stay America Suites Rochester Henrietta Hotel
Extended Stay America Suites Rochester Henrietta Rochester
Extended Stay America Suites Rochester Henrietta Hotel Rochester

Frequently asked questions

Does Extended Stay America Suites Rochester Henrietta offer free cancellation for a full refund?
Yes, Extended Stay America Suites Rochester Henrietta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Extended Stay America Suites Rochester Henrietta?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Rochester Henrietta?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Rochester Henrietta?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM.
Does Extended Stay America Suites Rochester Henrietta have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.

Extended Stay America Suites Rochester Henrietta Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Fair

it was okay but the mold in the room was so bad it stunk in the room
Krystal, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Total disappointment
Nice area, but hotel is barely a 2 star hotel even though they charge you pretty good money per night
Javier, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Roberta, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Momen, 8-night trip
Verified Hotels.com guest review

2/10 Poor

Scary
I’ve stayed in much nicer extended stay hotels, this was the worst. A bit of the ghetto in the suburbs. Smells like piss and weed through out, music playing loud until late, lousy breakfast, sticky floor, nasty kitchen.
Frank, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly and courteous staff. Interesting guests. Barracks-style bed frame. No hangers. Doors didn't close too well.
Ryan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Daniela, 1-night trip
Verified Expedia guest review

2/10 Poor

It was not clean, the air was stuffy, it was smelling bad and my clothes smelled like cigarette after a night at the hotel.
DAVID, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Old and smelly
Glad I was here for one night only. The hallway had a moldy smell. The room had it too but cranking up the AC made it less noticeable. The place definitely needs updates.
1-night trip
Verified Hotels.com guest review

2/10 Poor

I'd have to say, this was a bad experience. As soon as i got there, i knew i had made a mistake. So, i at first i webt ro my room, but when i saw bugs on the bed, i got on the phone with Country Inn and Suites by Raddison, and left to stay at a much nicer place with a much nicer clientele.
Susan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Stay away if you can
Just a really old property, thankfully no abandoned cars or anything, convenient location. Cabinets are all chipped. The fridge i guess works but definitely probably as old as i am. Only the front door works appropriately, all the other doors wont open with your key. Most seemed to be permanently propped open. “Grab and go breakfast” consisted of nutri grain bars and old coffee, not even hot, not water bottles. Old sticky carpet. Wouldn’t recommend for sure, but not too many affordable options.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

branden a, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jill, 1-night trip
Verified Expedia guest review

4/10 Fair

I don't feel that the property matched the pictures shown on Expedia. The room was very dark and outdated, with some obvious repairs that were done. I can't put my finger on any one thing that turned me off, but it just didn't feel right, and didn't meet my expectations given by Expedia. I believe you should visit the property to reevaluate for future recommendations.
Brian, 2-night family trip
Verified Expedia guest review

8/10 Very good

Very friendly and helpful staff. Guests were smoking near property even though posted not to do so.
Kelly, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

branden a, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The smell in the hallways are terrible smells like old water very bad mildew smell
Shanell, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We were extremely disappointed with the quality of our hotel room (and our overall experience wasn’t good either). We first arrived in our room (which I was told was the last room with double beds) around 9:30pm with two tired kids after driving for 9 hours - we were in no state to consider other options. In the room: the lampshades were cracked, the dresser's drawers were chipped around the edges, the refrigerator had grime on the outside, the popcorn ceiling was brownish in certain areas, the towel rack showed rust, the sink top had deep slices in it, etc (this list is not exhaustive). Throughout our experience, the receptionist was never at the front desk (always in a back room), and as we walked into the lobby from the outside it smelled like weed. I have stayed at hotels of various quality and price throughout my life. We passed on several cheaper hotel options thinking we would be gaining a better experience staying at an Extended Stay America (ESA). The pictures of ESA looked good, and we were thinking ‘you get what you pay for’. Given that, we could have never have imagined the quality of our room would be this poor. I am ashamed my family had to go through this experience, and I feel like we should receive at least some of a refund. I reached out to ESA first (I figured I'd give them a chance to make this right), but I am being told they cannot issue a refund because I went through Expedia. I wonder if Expedia will try to make this right.
Dustin, 1-night family trip
Verified Expedia guest review

2/10 Poor

Extremely sketchy for a fairly good area of town.
Andrea, 4-night trip
Verified Expedia guest review