See all properties

21c Museum Hotel Chicago

4.0 star property
Hotel with restaurant, near 360 CHICAGO

Choose dates to view prices

Photo gallery for 21c Museum Hotel Chicago

Relax in this stylish room with a comfortable bed, dining area, and beautiful views.
Stunning building with large windows offering expansive views of the surrounding area.
Relax in this stylish room with a large bed, dining area, and city view.
Relax in a spacious room with a large bed, comfortable sofa, and city view.
Guests can relax in a spacious, open layout with a unique cycling theme.
In the heart of downtown Chicago, 21c Museum Hotel Chicago offers a unique blend of art and luxury. Explore the on-site art gallery, treat yourself to a massage at the spa, or savor seafood at Lure Fishbar restaurant. With an always-open gym and business center plus in-room WiFi you’re all set for work or play.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • 24-hour business centre
  • 8 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The current price is £146
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(90 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(132 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Corner

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (21C)

Suite (21C) | Premium bedding, in-room safe, desk, blackout curtains

Suite (21C)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

citizenM Chicago Downtown

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 3,494 reviews
The price is £139
includes taxes & fees
26 Aug - 27 Aug
citizenM Chicago Downtown
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 14 min walk - 1.2 km
  • Art Institute of Chicago - 19 min walk - 1.6 km
  • Willis Tower - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Chicago Midway Airport (MDW) - 35 min drive
  • Chicago O'Hare International Airport (ORD) - 35 min drive
  • Chicago, IL (PWK-Chicago Executive) - 43 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk

About this property

21c Museum Hotel Chicago

21c Museum Hotel Chicago offers a fantastic location, putting you a short five-minute walk from Michigan Avenue and State Street. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Lure Fishbar, which serves seafood. Also, Chicago Riverwalk and Water Tower Place are within a short 10-minute walk. The helpful staff and overall value get great marks from fellow travellers. Public transportation is only a short walk: Grand Station (Red Line) is 4 minutes and Chicago Station (Red Line) is 7 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 297 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets stay for free (dogs and cats only)
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 80 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Marina nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness centre
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Lure Fishbar – This restaurant specialises in seafood.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business centre/computer access
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 to 40 for adults and USD 20 to 40 for children

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Parking

  • Valet parking costs USD 80 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?

Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 21c Museum Hotel Chicago?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at 21c Museum Hotel Chicago?

Yes. Valet parking costs USD 80 per night.

What are the check-in and check-out times at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at 21c Museum Hotel Chicago?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (1-min walk) is nearby.

What is there to do at 21c Museum Hotel Chicago and nearby?

Have fun with activities such as boat tours, hiking and kayaking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. 21c Museum Hotel Chicago also has a 24-hour fitness centre.

Are there restaurants at or near 21c Museum Hotel Chicago?

Yes, Lure Fishbar offers seafood.

What's the area around 21c Museum Hotel Chicago like?

21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 10 minutes' walk from Chicago Riverwalk. Travellers say that the area is walkable and good for shopping.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Art
Bed
Restaurant
Elevator
Parking
Shower
Bathroom

What guests liked

  • The on-site restaurant offered great food, and some guests enjoyed ordering room service with delicious and fast results. (19 reviews)
  • The gym was wonderful, much larger than expected, and had great equipment. (12 reviews)
  • The property offers a pleasant and convenient continental breakfast with fresh croissants, juice, and coffee. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Front desk staff was top-notch.
Meredith, 1-night trip

10/10 Exceptional

Great room, great staff, great restaurant.
Patricia, 5-night trip

10/10 Exceptional

Hotel with an art museum

It was a fun and bigger hotel than we thought. The restaurant was beautiful and served great food. The rooms were a good size and the beds were comfortable. The art museum was fun to explore. The location was great cuz it was close to everything. Staff was friendly and helpful. We would stay again.
Michelle, 4-night trip

10/10 Exceptional

Great Hotel

Extremely clean and well maintained hotel! Excellent location and walkable to everything! The room was on the smaller side but very well laid out and had everything you need! I loved my stay and would highly recommended this hotel.
Shannon, 3-night trip

10/10 Exceptional

Great location.
Pamela, 1-night trip

10/10 Exceptional

Excellent location, good price, nice stay for a weekend.
Lukasz, 2-night trip

8/10 Very good

Nice
2-night trip

8/10 Very good

Loved the in-“lobby” art & nice to have a bar in building, but the styling was tired and the room not as artsy/sleek as expected.
Rebecca, 2-night trip

10/10 Exceptional

Phenomenal stay and friendly staff !
Noe, 2-night trip

10/10 Exceptional

The room was great and the hotel was beautiful.
Bernard, 1-night trip

10/10 Exceptional

Beautiful hotel, great area, nice restaurants in and around area, comfortable bed, clean.
Christie, 2-night trip

10/10 Exceptional

The 21c Museum inside the hotel is FANTASTIC!!
Elaine, 2-night trip

10/10 Exceptional

The staff was friendly and welcoming. The museum component of the hotel was a treat and the art installations were lovely. Would definitely stay again.
Munira, 1-night trip

10/10 Exceptional

Great spot in the hear of Chicago

Super convenient and clean spot in central Chicago. Staff was very helpful and accommodating.
Daniel, 2-night trip

10/10 Exceptional

Rooms were clean and staff was pleasant.
Heather, 2-night trip

8/10 Very good

Hotel is in a good location very walkable close to restaurants and shopping
Petra, 3-night trip

6/10 Good

Great for Vacation. Not ideal for Work.

Great hotel for tourists but not ideal for business travelers. No desk in room and no outlets by the bed! The weirdest thing I’ve ever seen. I had to plug my phone in across the room and hope I woke up to my alarm. Large, comfortable room but would love some outlets!
Ashley, 2-night trip

10/10 Exceptional

Convenient, Clean, Comfortable

We enjoyed our stay here. Clean, comfortable room. Great location.
Jason, 1-night trip

10/10 Exceptional

Come for the art - stay for the gym

Great location, but just off Miracle Mile. Great art. Wonderful room layout. Best gym at a hotel I can remember. Helpful staff. Finally ate breakfast at Lure the last day and it was great - and you get a 21 percent discount there if you're a hotel guest. This was family vacation and our 20 and 18 year old had their own room on the same floor and that couldn't have worked out better.
Steve, 4-night trip

10/10 Exceptional

Amazing rooms woth tons of comfortable amenities.
Matthew, 1-night trip

10/10 Exceptional

Such a fun hotel!
Theresa, 3-night trip

10/10 Exceptional

Very quiet, great staff, lovely restaurant. Also close to shopping, Michigan Avenue!
Maria, 2-night trip

10/10 Exceptional

I truly enjoyed myself a very nice hotel to vacation at I’ll be back
Trina, 1-night trip

10/10 Exceptional

great location
Alec, 2-night trip

10/10 Exceptional

Had a great time and the property was extraordinary
Gregory, 1-night trip