My family ended up at this hotel because the hotel we reserved were apparently overbooked. When we went to our original hotel, the lady at the front desk told me that I should have been informed by the third party that I made reservation from and said she can't do anything about it. So my family was at the hotel lobby trying to figure out what to do. The third party that I used was very prompt and made a new reservation at Best Western Plus. We saw this hotel passing by and thought it was a very nice hotel. When we got there, the lady at the front desk, Kenya, was very kind and helpful. She even updated our hotel room when she heard our story and escorted us to our room. The hotel also has great amenities with indoor and outdoor pools, two big hot tubs, and access to the creek!! Our experience definitely made us consider Best Western the next time we book a hotel.