Step into Palazzo Firenze, an upscale haven near Naples Underground. Savor local cuisine at the on-site restaurant, and delight in a free breakfast buffet. With a rooftop terrace offering views of the city and amenities like dry cleaning services and luggage storage.
Naples (INP-Naples Central Rail Station) - 4 min walk
Naples Central Station - 4 min walk
Naples San Giovanni Barra Station - 5 min drive
Piazza Garibaldi Station - 2 min walk
Principe Umberto Tram Stop - 2 min walk
Garibaldi Tram Stop - 5 min walk
Restaurants
Caffè Mexico - 4 min walk
Gran Caffè Novara SRL - 3 min walk
I Sapori di Parthenope - 2 min walk
Pasticceria Eredi Carraturo - 3 min walk
McDonald's - 2 min walk
About this property
Palazzo Firenze
At Palazzo Firenze, you'll be a short five-minute drive from Molo Beverello Port and Via Toledo. Guests looking for a bite to eat can visit Palazzo Firenze, which serves local cuisine. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say great things about the helpful staff and breakfast. The property is only a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 10 ft (EUR 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Palazzo Firenze – This restaurant specialises in local cuisine. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 30 per day (10 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number IT063049C2WYLNFBCC
Also known as
Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples
Frequently asked questions
Does Palazzo Firenze offer free cancellation for a full refund?
Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palazzo Firenze?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Palazzo Firenze?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Are there restaurants at or near Palazzo Firenze?
Yes, Palazzo Firenze offers local cuisine.
What's the area around Palazzo Firenze like?
Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.
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Palazzo Firenze Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Feb 2025
Perfect Weekend Stay!
Lovely weekend stay! Very easy to get to from the main train station, clean and comfortable room, really good value for money!
Lauren
Lauren, 2-night trip
10/10 Exceptional
16 Jan 2025
Fabulous hotel.
We highly recommend your hotel. Staff was friendly and efficient. We would definitely stay here again. One minor issue - the bathroom door squeaked loudly. All in all we tremendously enjoyed our stay. Super location.
John
John, 3-night trip
10/10 Exceptional
23 Oct 2024
The staff was wonderful and breakfast was great nice assortment.
janet
janet, 3-night trip
8/10 Very good
28 Nov 2024
Nice hotel. Close to the railway station.
Verified traveller
1-night trip
8/10 Very good
4 Nov 2024
Great hotel in a convenient location. Hotel is comfortable and staff are helpful. I would recommend it to others.
Elissa
Elissa, 2-night trip
10/10 Exceptional
26 Oct 2024
Beautiful hotel
Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Luke
Luke, 1-night trip
4/10 Fair
24 Oct 2024
Bathroom and Tub was fabulous.
Jacquelyn
Jacquelyn, 2-night trip
10/10 Exceptional
6 Sept 2024
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Maria Angeles
Maria Angeles, 4-night trip
10/10 Exceptional
21 Sept 2024
Nice boutique hotel . Located in accesible area
Rolando
Rolando, 1-night trip
10/10 Exceptional
6 Aug 2024
Perfect Location
Felipe
Felipe, 1-night trip
10/10 Exceptional
25 Oct 2024
Shower area needs to be sealed because the water flooded in the room.
Staff at the hotel very professional, welcoming, excellent staff.
Lucia
Lucia, 1-night trip
8/10 Very good
2 Oct 2024
Hotel was great surrounding weren’t.
Darrell
Darrell, 3-night trip
10/10 Exceptional
19 Oct 2024
Excellent brand new hotel 3 blocks from the train station. Superb staff/service. Good breakfast. Incredible shower!!! Highly recommended! 10/10!!!
sylvia
sylvia, 1-night trip
10/10 Exceptional
25 Sept 2024
The hotel was fabulous! The service, breakfast and room were wonderful. Pool is gorgeous! The area around it being next to the train station is sketchy at night but that is the nature of being so close to the train station. It is a very convenient location and fine in the daytime.
Jessica
Jessica, 1-night trip
10/10 Exceptional
8 Nov 2024
Amazing hotel in a terrible area
Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice.
Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
Verified traveller
2-night trip
10/10 Exceptional
9 Jul 2024
great welcome, lovely room., would return…
Wyness
Wyness, 2-night trip
6/10 Good
4 Aug 2024
Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though
Shawn
Shawn, 2-night trip
10/10 Exceptional
27 Sept 2024
Everything was great. No complaints.
Susana
Susana, 2-night trip
6/10 Good
15 Dec 2024
Clean hotel in a bad neighborhood
This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area.
The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street.
I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay.
Verified traveller
3-night trip
8/10 Very good
14 Sept 2024
Good hotel with good service. Not the nicest part of town but it’s Naples.
Robbie
Robbie, 1-night trip
10/10 Exceptional
7 May 2024
A great place to stay
Super staff; excellent central location; close to train station; felt very safe and secure. Highly recommend!
Billy
Billy, 7-night trip
10/10 Exceptional
14 Sept 2024
Would stay agsin
John
John, 2-night trip
10/10 Exceptional
10 Jul 2024
We had a lovely time at this hotel. Staff are very friendly and helpful. The pool and solarium are lovely and refreshing after exploring the city. Breakfast on the roof terrace was delicious with a good array of food.
Miranda
Miranda, 3-night trip
6/10 Good
18 Aug 2024
The night clerk at front desk was very kind.
INYOUNG
INYOUNG, 1-night trip
8/10 Very good
12 Jan 2025
The hotel was fine, however it was did that they had a key where you leave it at the front desk when you leave and pick it up when you come back. Seems it’s stuck in the 1960’s that way as this is what you seem in the old movies. In addition the wifi in my room did not work. On occasion I would get 1 bar and but usually nothing.