Kay Bailey Hutchison Convention Center - 5 min drive
Dallas Market Center - 5 min drive
Getting around
Love Field Airport (DAL) - 18 min drive
Dallas-Fort Worth International Airport (DFW) - 29 min drive
Dallas Medical-Market Center Station - 15 min drive
Dallas Union Station - 16 min drive
West Irving Station - 19 min drive
McKinney & Blackburn Tram Stop - 15 min walk
Blackburn Stop - 15 min walk
Cityplace West & McKinney Tram Stop - 16 min walk
Restaurants
McDonald's - 3 min walk
LDU Coffee - 6 min walk
Jack in the Box - 2 min walk
Spider Murphy - 10 min walk
DaLat - Late Night Vietnamese Comfort Food - 7 min walk
About this property
Quality Inn & Suites Dallas - Cityplace
When you stay at Quality Inn & Suites Dallas - Cityplace, you'll be a short five-minute drive from American Airlines Center and Southern Methodist University. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Buzz Brew, which serves American cuisine and is open for breakfast, lunch and dinner. Also, Dallas World Aquarium and Kay Bailey Hutchison Convention Center are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: McKinney & Blackburn Tram Stop is 15 minutes away.
Languages
English, Spanish
At a glance
Hotel size
78 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–8:00 AM
Restaurant
Coffee shop
Room service (late night)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1975
Fitness centre
An outdoor pool
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
0.53 per cent destination fee will be charged
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
Also known as
Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas
Frequently asked questions
Does Quality Inn & Suites Dallas - Cityplace offer free cancellation for a full refund?
Yes, Quality Inn & Suites Dallas - Cityplace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Dallas - Cityplace?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites Dallas - Cityplace?
Yes, pets are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Dallas - Cityplace?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites Dallas - Cityplace?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Quality Inn & Suites Dallas - Cityplace and nearby?
Quality Inn & Suites Dallas - Cityplace has an outdoor pool and a fitness centre.
Are there restaurants at or near Quality Inn & Suites Dallas - Cityplace?
Yes, Buzz Brew offers American cuisine.
What's the area around Quality Inn & Suites Dallas - Cityplace like?
Quality Inn & Suites Dallas - Cityplace is in Old East Dallas, a short 2-minute walk from Knox-Henderson Shopping District and 17 minutes' walk from Cityplace Center.
Quality Inn & Suites Dallas - Cityplace Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
18 Dec 2024
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
2/10 Poor
11 Dec 2024
Adrian
Adrian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Guy
Guy, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
Kris
Kris, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Nov 2024
James
James, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
James
James, 1-night business trip
Verified Hotels.com guest review
6/10 Good
17 Nov 2024
R
R, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2024
Daunte
Daunte, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Lack of communication
It was only one night to stay and they ask me for deposit $100.00 and refund me on 7-10 business days and it’s no fair, on the app don’t say nothing about it
BLANCA N
BLANCA N, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Quiet, economical, clean
joe poe
joe poe, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
10 Nov 2024
Terrible choice
I would never recommend this property. It is sketchy at best. There was a cigarette burn in our comforter in a nonsmoking room. The beds were small (full). The room had a bad smell. The furniture is old. The room didn't seem clean. The area did not feel safe. It was so bad that we decided not to stay.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
You go cheap, you get cheap
The beds were fine. But...
The bathroom was poor. The shower lacked place to put soap and shampoo. The toilet seat was loose. But... the shower had hot water.
The breakfast was marginal. The ice maker was broken.
Steve
Steve, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Jon
Jon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Jose
Jose, 2-night trip
Verified Hotels.com guest review
2/10 Poor
4 Nov 2024
Robert
Robert, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Great Overnighter
It's perfect for short stays. There are no scenic views. However, it is near restaurants, stores and immediate access to the interstate. Also, rooms were clean and comfortable.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
Comfortable and Affordable Settling
I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Yolanda
Yolanda, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Katrina
Katrina, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
26 Oct 2024
I had a terrible room there was hair in the bathroom used tooth paste tube and the shower wasn’t draining the shower head was messed up by the ac unit the floor was black whoever cleans it only does it in a rush because the bathroom not pleasant or the far side of the bed
There was a meldew/moldy smell
Great responsive host
john
john, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Clean and reasonably prices
Clean and reasonably priced
Christopher
Christopher, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
sandra
sandra, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 Oct 2024
Will not stay again.
The people at front office was not friendly, was not very informative about the hotel While I was there I was outside early morning drinking coffee and a handy man I am assuming approached me and scared me and was trying to tell me there were scorpions,spiders and snakes around the property then kept talking like he was trying to flirt. I went told my husband.
Leah or Dakin
Leah or Dakin, 2-night trip
Verified Hotels.com guest review
2/10 Poor
12 Oct 2024
False Advertising
The place wasn't close to what was advertised. It was in a very sketchy area and I did not feel safe walking around during the day. There was no on-site coffee shop and the attached restaurant was not in operation The hotel was actually a motel that was old and dingy. The rooms are much smaller than shown in the pictures. I took a look around and decided not to stay.