Oaks Gold Coast Hotel

3.5 star property
Hotel with outdoor pool, near Gold Coast Convention and Exhibition Centre

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December 2024
January 2025

Photo gallery for Oaks Gold Coast Hotel

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Airport transfer
  • Parking available
  • Pool
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Self parking
  • Business centre
  • 5 meeting rooms
  • Airport shuttle
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 24 of 24 rooms

Apartment, 2 Bedrooms, Ocean View (Dual Key) (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Apartment, 2 Bedrooms, Ocean View (Dual Key)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 King Beds

Apartment, 2 Bedrooms (Dual Key)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Apartment, 2 Bedrooms (Dual Key) (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 120 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 King Beds

Apartment, 1 Bedroom (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom, Ocean View (No Housekeeping)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio (Apartment) (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Hotel Room (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Hotel Ocean View Room (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio,Ocean View (Apartment) (No Housekeeping)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, Ocean View (Apartment)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio (Apartment)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Dishwasher
TV
Washer/dryer
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
TV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Hotel Ocean View Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Hotel Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Hotel Room

  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed

Hotel Room with Ocean View

  • Sleeps 3
  • 1 King Bed

One Bedroom Apartment with Ocean View

  • Sleeps 3
  • 1 King Bed

Studio Apartment

  • Sleeps 3
  • 1 King Bed

Dual Key Two Bedroom Apartment

  • Sleeps 5
  • 2 King Beds

Studio Apartment with Ocean View

  • Sleeps 3
  • 1 King Bed

Dual Key Two Bedroom with Ocean View

  • Sleeps 5
  • 2 King Beds

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About the area

Map
2801 Gold Coast Highway, Surfers Paradise, Surfers Paradise, QLD, 4217

What's nearby

  • SkyPoint Observation Deck - 15 min walk - 1.3 km
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 2 min drive - 1.8 km
  • Pacific Fair Shopping Centre - 2 min drive - 2.2 km
  • Cavill Avenue - 3 min drive - 2.2 km

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive
  • Varsity Lakes Station - 17 min drive
  • Helensvale Station - 25 min drive
  • Gold Coast City Coomera Station - 31 min drive
  • Florida Gardens station - 2 min walk
  • Broadbeach South Light Rail Station - 27 min walk
  • Cypress Avenue Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cantina on Capri - ‬19 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Sushi Train - ‬4 min walk
  • ‪BMD Northcliffe Surf Club - ‬12 min walk
  • ‪Broadbeach Bowls Club - ‬9 min walk

About this property

Oaks Gold Coast Hotel

Oaks Gold Coast Hotel puts you a short five-minute drive from Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Other highlights include an outdoor pool, a terrace and a garden. Fellow travellers love the helpful staff. Public transportation is close by: Florida Gardens station is only 2 minutes on foot.

Languages

English

At a glance

DONE

Hotel size

    • 64 rooms
    • Arranged over 22 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • The property charges 1.5 per cent for credit card payments
    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (AUD 20 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Beach nearby

Working away

  • Business centre
  • 5 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20.0 per night
  • Rollaway beds are available for AUD 59.0 per night

Parking

  • Self-parking costs AUD 20 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Oaks Gold Coast Hotel Hotel
Oaks Gold Coast Hotel Surfers Paradise
Oaks Gold Coast Hotel Hotel Surfers Paradise

Frequently asked questions

Does Oaks Gold Coast Hotel offer free cancellation for a full refund?
Yes, Oaks Gold Coast Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Oaks Gold Coast Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Oaks Gold Coast Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oaks Gold Coast Hotel?
Yes. Self-parking costs AUD 20 per night.
Is an airport shuttle service offered by Oaks Gold Coast Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Oaks Gold Coast Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Oaks Gold Coast Hotel?
No, this hotel doesn't have a casino, but The Star Gold Coast (2-min drive) is nearby.
What is there to do at Oaks Gold Coast Hotel and nearby?
Oaks Gold Coast Hotel has an outdoor pool and a garden.
What's the area around Oaks Gold Coast Hotel like?
Oaks Gold Coast Hotel is a short 2-minute walk from Florida Gardens station and 17 minutes' walk from Gold Coast Convention and Exhibition Centre.

Oaks Gold Coast Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Aaron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Very poor service
One of the mattresses was covered with plastic sheet .My daughter slept on that bed and had terrible night. She was sweating and ciuld not sleep because of the plastic sheet covering the mattress. She told us the following morning. She was irritable and had headache due to lack of sleep and we had to return home early. We made a formal complaint at reception to Chelsea and still have had no reply. I emailed to hotels.com 2 days ago and had no reply. I am very very unhappy with the services .
Deeba, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peaceful and quiet Right near the trams at Florida gardens 10/10
Ben, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Worth it for a semi quiet weekend
Trent, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

David, 1-night trip
Verified Wotif guest review

8/10 Very good

Quick three night trip to GC. Hotel was nice and clean. Staff were friendly. Had to go across to the hotel next door for dinner and drink. Felt a bit like I was using someone else's space. S
Simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georgia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The reception staff were extremely welcoming and friendly.
Donald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay. Thank you
David, 2-night romance trip
Verified Wotif guest review

8/10 Very good

I stayed at the property before about two years ago. Back then the service and facilities were immaculate. I went to check in at 1:30pm and the lady at the front desk was serving someone else. I waited and she looked at me and asked me to take a seat until she was finished. She continued on to laugh with the other guest for the next 15 minutes. I walked back up asking if I could leave my bag so I could get some food (had been travelling for 2 hours to get to the property and didn’t want to wait for ages for her to finish). She told me that she wouldn’t be long and to take a seat again. Honestly i was checked in after 30 minutes. Once I was checked in, she forgot to give me my room key. I had to come back downstairs to get my room key. I went upstairs and there was hair in one of the rubbish bins. On the second day of my stay, I went downstairs and asked for a towel for the pool. The lady at the desk said they haven’t been delivered yet and to use the one from my room - for perspective, it was 1pm in the afternoon. I asked for a toothbrush kit as I forgot toothpaste and was told to get it from the front desk. I went to the pool on my last day and the jacuzzi was tepid and not warm at all. I think that customer service is so important especially if you want customers to return. Definitely was lacking customer service and basics of my stay. Unfortunately not sure I will be returning on my next stay on GC or would I recommend it.
Ashley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Amazing views, comfortable bed and pillows. big tick from me.
Peter, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Hotels.com guest review

8/10 Very good

Was a nice stay
Jerome, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Thomas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant, room for improvement
I found the staff at check in and check out amazing. The letdown was the wifi and the connection to smart TV. You have to use your own log ins to streaming services, which effects your family’s services at home. Also I was unable to connect to free to air channels at all. The free wifi is unsecured (not password protected) therefore poses individual risks. There weren’t any extra blankets supplied in the room. I tried to call for room service as we arrived in the evenings. Unfortunately it is no longer a service offered or assisted with (regardless of advertising in the room). Overall, a pleasant stay, a part from the above.
Tanya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent would visit you guys again it was perfect cannot fault it at all.
sarah, 2-night romance trip
Verified Expedia guest review

8/10 Very good

A more quiet location being between Broadbeach and Surfers but convenient to light rail. Clean and comfortable room with plenty of space.
Susan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel is so outdated, tired and uncomfortable. Pay a little extra and stay elsewhere. Checkout is 10am, the 80’s decor has never been updated, the fridges are noisy, the bed uncomfortable, and there is no powerpoint to charge your phone. Also, the car park is lower than 2 metres, which is too low for most SUVs. Give it a miss. Quest should buy it and do it up.
Mark, 2-night trip
Verified Expedia guest review

2/10 Poor

Paid lastminute.com for my room....payment was taken, was given confirmation online...arrived before close of check-in to find nobody at the desk, then a rude cleaner who said I hadn't booked a room, and when I showed them my details and began to record the whole incident as proof, the cleaner for some reason decided to call the police....the worst I've ever been treated by any hotel, and lastminute.com have still not refunded my money. Disgusting
Robbie, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Kenny, 1-night trip
Verified Expedia guest review