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Banff Caribou Lodge and Spa

3.5 star property
Mountain hotel with spa, near Banff Lake Louise Tourism Bureau

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Caribou Lodge and Spa

Children’s play area – outdoor
Point of interest
Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi
Indoor spa tub
Indoor pool
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Ski facilities
  • Spa
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Business centre
Feel at home
  • Children stay free
  • Playground on-site
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The price is £93
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds, Balcony

Highlights

Balcony
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath | Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Suite with Spa Bath

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Fan
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Pet-friendly
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (2035)
The price is £106
includes taxes & fees
4 Dec - 5 Dec
The Fox Hotel and Suites
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About the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8

What's nearby

  • Banff Lake Louise Tourism Bureau - 11 min walk - 1.0 km
  • Tunnel Mountain - 5 min drive - 2.2 km
  • Upper Hot Springs - 7 min drive - 5.4 km
  • Banff Gondola - 8 min drive - 5.5 km
  • Banff Springs Golf Club - 9 min drive - 5.3 km

Getting around

  • Calgary International Airport (YYC) - 92 min drive
  • Banff Station - 17 min walk

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

At Banff Caribou Lodge and Spa, you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. Other features include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and restaurant.

Languages

English, French, German, Japanese

At a glance

Hotel size

  • 190 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Ski passes
  • Yoga classes
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (765 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Built in 1993
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Recycling

Special features

Spa

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

Does Banff Caribou Lodge and Spa offer free cancellation for a full refund?
Yes, Banff Caribou Lodge and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Caribou Lodge and Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Caribou Lodge and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Banff Caribou Lodge and Spa?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Caribou Lodge and Spa and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Banff Caribou Lodge and Spa also has a sauna and a fitness centre.
Are there restaurants at or near Banff Caribou Lodge and Spa?
Yes, there's an on-site restaurant.
What's the area around Banff Caribou Lodge and Spa like?
Banff Caribou Lodge and Spa is in Uptown District, a short 16-minute walk from Banff Centre for Arts and Creativity and 2 minutes' walk from Victoria Glacier. Travellers say that the area is walkable and ideal for skiing.

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Relax
Fantastic relaxing trip! Love the hot tub and sauna facilities at this hotel!
Miro, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Clay, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

8/10 Very good

Kevin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Long wait for elevators.
Tanya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Patrick Macculloch, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 8-night trip
Verified Hotels.com guest review

4/10 Fair

Old and tired, VIP's beware
I have stayed at this property many times including holding a number of corporate Christmas party weekends over the years. This will be my last time staying at this property. The property is old and is in serious need of an update. The furniture is beat up, the TV is a Sharp Aquos for heavens sake. (Remember those from 2005) there is no AC and a lack of maintenance is apparant. The elevator was down once again and the one that was working sounded quite rough. Our room this time was on the 4th floor right in front of the hallway pressurization vent for the Make Up Air Unit. All we could smell was the smoke from the fireplace in the lobby being recycled and the howl from the motor (usually a sign of plugged filters) kept me from sleeping for 2 days. Despite all this (I am usually not one to complain about minor things) I am an Expedia VIP member and this hotel provides you with a $15 food credit per room per day. At check in I was told only that I couldn't use it on the last day. We had supper in the Keg on the second night and charged it to the room. Upon receiving my folio the credit was shown as a line item however not applied. When I asked at the desk for it to be applied I was told I could only use $15 of the 2 night credit as the $15 had to be used on the same calender day. No where including on the Expedia website is this disclosed nor in the hotel. This is very disingenuous, and another example of a bait and switch tactic so prevelant among VIP hotels lately.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good
Excellent on nearly every front. Two factors less than excellent- reception staff efficient but not as friendly or as informative as they could have been. And real shame only one lift working on last two days there.
Margie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Darlene, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noisy. Be aware of restrictive pet policy.
Booked a pet friendly room - asked to pay on arrival. No pet facilities set up in room - had to go back and request from same front of house who appeared disinterested. Not allowed to leave pet in room alone even briefly based on policy. Given that no restaurant or bar will allow dogs inside in Banff this is very difficult to do whilst also enjoying a break away. Room extremely noisy due to location and event going on in the conference room until 2230. We had hoped to get an early night but no luck. Avoid rooms near the stairwell or on the lower floors if you are a light sleeper.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Just okay
Not bad, but unfortunately not that great. The service was great, from the people at the front desk, to room service. Not to sound too picky, but there was chewed gum stuck on the carpet, the door handle on the wardrobe fell off, there was no coffee in the room, there was no conditioner, there were only 3 bath towels, and the room was quite small. It was a superior room, so I wonder what a standard room would look like. The hot tub was really nice, but even with all those issues, I would probably consider staying again for the right price.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good lil get away
The staff were amazing. Rooms comfy. Was a nice walk to the downtown area. Lots of local restaurants to visit. Had a weird toilet situation - like if you sat on it, it was too close to the counter...we found it funny. Just had to sit with your left arm up. The only annoyance was the partiers coming back every night at 230 am and we all heard it.
Trudy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Curtis, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room upgrade was a great touch, with champagne for a birthday. The staff was very friendly and we had a nice stay.
Alison, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Get away
Close to downtown. Really liked having The Keg attached. Underground parking was a definite plus!
Ken, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Antonella, 2-night trip
Verified Hotels.com guest review

8/10 Very good

stay at banff caribou lodg and spa
Beautiful hotel. Kind, accomodating staff. the restaurant was so-so, personally thought it was overpriced for the quality. Hottub was very clean and the spa staff were very helpful.
Katelyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location recommend to friends ect
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We are coming back !
Love this place, it’s clean and the beds were cozy, I slept so well. We visited in mid October and it was rainy and at times snowy and it was nice to open the doors to the balcony and enjoy the crisp air and the sound of the rain. The employees at the front desk were so kind and helpful. We decided on an extra day and I wanted to keep my room and the manager price matched my room to one on a hotel app. They gave me a free daily ticket for the shuttle bus for the three days I was there, not to mention a nice coffee bar everyday in the lobby. There is a wonderful restaurant (the keg) downstairs with the best filet Migñon and salmon around. This place did not disappoint, would stay here again .
Yesenia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Really lovely stay! Rooms are a little dated but very comfortable and have everything you need! Spa was really good too. Had an excellent massage. Its about a 15-20 minute walk to the main strip.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place great location
richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyed our vacation
I had a wonderful stay at this hotel. The front desk service was friendly, and the room was very clean, exceeding my expectations! It would be perfect if the tissue quality were a bit thicker. The hotel offers free shuttle to the town and Banff Gondola, and there's a bus stop right next door, making it very convenient to get around. Overall, we were very satisfied with our experience!
Ke Xin, 1-night family trip
Verified Hotels.com guest review