Cologne (QKL-Cologne Central Train Station) - 3 min walk
Cologne Central Station - 4 min walk
Köln Dom/Central Station (tief) - 4 min walk
Appellhofplatz Breite Strasse U-Bahn - 7 min walk
Heumarkt U-Bahn - 12 min walk
Neumarkt U-Bahn - 14 min walk
Free train station pickup
Airport shuttle (surcharge)
Restaurants
Café Reichard - 2 min walk
Starbucks - 3 min walk
Coffee Fellows - Kaffee, Bagels, Frühstück - 4 min walk
Funkhaus / Cafe - Bar - Restaurant - 3 min walk
McDonald's - 1 min walk
About this property
Excelsior Hotel Ernst am Dom
At Excelsior Hotel Ernst am Dom, you'll be a short five-minute drive from Cologne Cathedral and Chocolate Museum. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a sauna, a steam room and a terrace. Fellow travellers love the helpful staff. Public transportation is only a short walk: Appellhofplatz Breite Strasse U-Bahn is 7 minutes and Heumarkt U-Bahn is 12 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
134 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Supervised childcare*
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 29 per day)
On-site valet parking (EUR 29 per day; includes in/out privileges)
Transfers
Airport shuttle on request (available 24 hours a day)*
Free train station pickup*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
24-hour room service
Travelling with children
Children stay for free (see details)
Supervised childcare (surcharge)
Children's menu
What to do
Shopping
Hiking/biking trails nearby
Working away
Business centre
6 meeting rooms
Conference space (4499 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Bike hire
Facilities
Built in 1863
Safe-deposit box at front desk
Terrace
Fitness centre
Sauna
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Tablet computer
Flat-screen television
Satellite TV channels
Home comfort
Free stocked minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Turndown service
What to enjoy
In-room massage
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
Hanse Stube – On-site restaurant. A children's menu is available.
Taku – This restaurant specialises in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 per cent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 52 per person
Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self-parking costs EUR 29 per day
Valet parking costs EUR 29 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne
Frequently asked questions
Does Excelsior Hotel Ernst am Dom offer free cancellation for a full refund?
Yes, Excelsior Hotel Ernst am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Excelsior Hotel Ernst am Dom?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Excelsior Hotel Ernst am Dom?
Yes. Self-parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
Is an airport shuttle service offered by Excelsior Hotel Ernst am Dom?
Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
What are the check-in and check-out times at Excelsior Hotel Ernst am Dom?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Excelsior Hotel Ernst am Dom and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a sauna and a steam room.
Are there restaurants at or near Excelsior Hotel Ernst am Dom?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around Excelsior Hotel Ernst am Dom like?
Excelsior Hotel Ernst am Dom is in Old Town Cologne, a short 7-minute walk from Appellhofplatz Breite Strasse U-Bahn and 4 minutes' walk from Cologne Cathedral.
Excelsior Hotel Ernst am Dom Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Excellent location and great service
Beautiful hotel in excellent location with friendly helpful staff. Very good breakfast in opulent dining area. Large comfortable bed in spacious room.
Lynne
Lynne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Staying here was a pleasure.
Beautiful surroundings, kind people, comfortable bedding and convenient location.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Return stay
Return stay at this beautiful hotel. Right across from the cathedral and Christmas market. A nice note and snacks were left in the room. The room is a little pricey but worth it.
Tammy
Tammy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Chelsea
Chelsea, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Jisoo
Jisoo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
A
A, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
5 star service in a great location
Thankful to Excelsior for giving us an upgrade to a suite and late check out.Highly recommend this hotel for its proximity to cathedral and shopping district plus impeccable service from staff
Li Hua
Li Hua, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Visiting from San Juan
Wonderful hotel. Spacious rooms with great attention to detail. Great bar, one of the best breakfast buffets I have ever had. Service was fantastic.
Francisco
Francisco, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
A top choice just by the cathedral.
Old school in the very best way. Charming service, unbeatable location and comfortable rooms. Breakfast was also excellent.
christopher
christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Sheri
Sheri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Aug 2024
We loved our stay here: it’s in a superb location right by the cathedral and railway station. The staff are all so warm and friendly and offer superb service.
Pauline
Pauline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2024
joshua
joshua, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Aug 2024
Service at the restaurants was a bit slow
jerzy
jerzy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Aug 2024
It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.
Mark Richard
Mark Richard, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
I liked it. Why can’t you just be happy with my rating.
Allyn
Allyn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
MELANIE
MELANIE, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Beautiful hotel, great location, and friendly staff.
My kids loved the hot chocolate being delivered to the room each night. A very nice touch.
Lisa
Lisa, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Jul 2024
Excellent
Riccardo
Riccardo, 3-night trip
Verified Expedia guest review
8/10 Very good
4 Jul 2024
Beautiful!
The hotel is very beautiful and the location is absolutely the best! You go out and see the Koln Cathedral. Staff very friendly, courteous and helpful. The only thing that bothered us was that the mattress was way too hard, and the pillows not fluffy at all… which made for an uncomfortable night’s sleep. Aside from that, wonderful
Claudia
Claudia, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Excellence
Service and quality of Excelsior is excellent, we really enjoyed our 2 short days these despite the bad weather and Hanse Stube was fully booked. Next time.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Haoyu
Haoyu, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2024
Just next to the Railway station very convenient for shopping.