When you stay at Mercure Brisbane Spring Hill, you'll be in a great location, within a short 10-minute walk of Roma Street Parkland and Queen Street Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Roma Spring Hill, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and restaurant.
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 25 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Children's menu
Working away
Business centre
4 meeting rooms
Conference space (1475 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-width doorways
Deep-pile carpet in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: AUD 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 per cent
Parking
Self-parking costs AUD 25 per night
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill
Frequently asked questions
Does Mercure Brisbane Spring Hill offer free cancellation for a full refund?
Yes, Mercure Brisbane Spring Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Brisbane Spring Hill?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Brisbane Spring Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Brisbane Spring Hill?
Yes. Self-parking costs AUD 25 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Brisbane Spring Hill?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Mercure Brisbane Spring Hill?
No, this hotel doesn't have a casino, but Treasury Casino (12-min walk) is nearby.
What is there to do at Mercure Brisbane Spring Hill and nearby?
Mercure Brisbane Spring Hill has an outdoor pool and a fitness centre.
Are there restaurants at or near Mercure Brisbane Spring Hill?
Yes, Osteria Roma Spring Hill offers al fresco dining, Italian cuisine and garden views.
Does Mercure Brisbane Spring Hill have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Brisbane Spring Hill like?
Mercure Brisbane Spring Hill is in Spring Hill, a short 8-minute walk from Brisbane Roma Street Station and 9 minutes' walk from Queen Street Mall. Travellers love the hotel's prime location.
Mercure Brisbane Spring Hill Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
8 Dec 2024
Great location for this hotel. Easy to walk everywhere from here. Decent rooms. Very loud corridor, could hear children playing in the pool all day, people talking, doors slamming at all hours of the night. Check in was later than expected even though they said our room would be ready after lunchtime.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Dave
Dave, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
Not worth the stay for price
Paid $1000 for 2 nights to get there and the room was not even stocked with anything, no kitchen or anything like toilet paper, towels ect. I rang to request more they gave me 1 roll and asked I pay for towel. Had to pay $50 for parking spot. Was definitely a disappointment
Susan
Susan, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
26 Sept 2024
Unpleasant srau
Could not sleep at night. There should have been a discloure that there was some building work going on. Both nights i stayed has been restless. Should get some compensation. Not worth paying money if you cant sleep after days hard work
Pooja
Pooja, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Close to roma station, and free bus right outside thaat can get you to either central station or queen st mall
Tim
Tim, 7-night trip
Verified Expedia guest review
8/10 Very good
19 Sept 2024
jeanette
jeanette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Handy to transport generally quite,friendly staff that were obliging and helpful.
Ian
Ian, 7-night trip
Verified Wotif guest review
8/10 Very good
14 Sept 2024
Restaurant menu not enough variety
craig
craig, 6-night business trip
Verified Expedia guest review
8/10 Very good
13 Sept 2024
Duke
Duke, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Great place to stay. Very upmarket and good value for price if you can find a good deal. The rooms are spacious and private outlooks.
Toni
Toni, 2-night trip
Verified Wotif guest review
10/10 Exceptional
10 Sept 2024
Sean
Sean, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sept 2024
Staff were all very nice, and room was very clean
kathryn
kathryn, 7-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
It was extremely clean and comfortable and staff were excellent we’ll definitely stay again
Adrian
Adrian, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
9 Sept 2024
Grace
Grace, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
7 Sept 2024
Would recommend Mercure Spring Hill to anyone
Lance
Lance, 2-night romance trip
Verified Expedia guest review
8/10 Very good
3 Sept 2024
Not a bad place to stay, had everything ypu would expect i would recommend
James
James, 1-night business trip
Verified Expedia guest review
8/10 Very good
1 Sept 2024
It was a good, decent, nice place to stay for 1 overnight stay.
AntoniA
AntoniA, 1-night family trip
Verified Lastminute guest review
10/10 Exceptional
1 Sept 2024
Great comfortable rooms. Easy location to walk down to CBD and Southbank.pool was excellent. All staff were wonderful and helpful.
Ross
Ross, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Hirosuke
Hirosuke, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Very short but good thanks.
Daphne Ruth
Daphne Ruth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Quiet
Wayne George
Wayne George, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Aug 2024
Very lovely place just wish I had a better veiw
Kobi
Kobi, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2024
Convenient location and very comfortable amenities.