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All properties in Campos do Jordao, Sao Paulo (state), Brazil
1 room, 2 adults

Blue Mountain Resort & Spa

4.5-star4.5 stars
Great for families

Good to know

  • Supervised childcare/activities (free)
  • Arcade/game room
  • Dry cleaning/laundry service
  • Free WiFi
R José Mestres, 2145, Jardim do Embaixador, Campos do Jordao, SP, 12460-000, Brazil

Luxury hotel in Jardim Europa with 3 restaurants and 2 bars/lounges
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Supervised childcare/activities (free)
    • Arcade/game room
    • Dry cleaning/laundry service
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Good location, bad management, poor amenitiesFeb 10, 2021

Blue Mountain Resort & Spa

from £81
  • Deluxe Room
  • Superior Suite
  • Premium Suite
  • Family Room
  • Deluxe Triple Room
  • Exclusive Room

What’s around Blue Mountain Resort & Spa

Landmarks

  • In Jardim Europa
  • Morro Pedra-de-Fogo - 21-minute walk
  • Vale Encantado - 40-minute walk
  • Capivari Park - 40-minute walk
  • Sao Benedito Church - 41-minute walk
  • Capivari Shopping Center - 42-minute walk
  • Aspen Mall - 42-minute walk
  • Campos do Jordao Tennis Club - 44-minute walk

Getting around

  • Campos do Jordao Emilio Ribas Station 12-min drive
  • Santo Antonio do Pinhal Eugene Lefevre Station 38-min drive
  • Pindamonhangaba Railway Station 50-min drive

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID*

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • On-site valet parking (BRL 35 per night)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Free full breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Arcade/game room
Working away
  • Number of meeting rooms - 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Lift
Accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • Portuguese

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Shower only
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurante Jacarandá – This restaurant serves breakfast, lunch and dinner.

Bistrô – On-site café. Open daily.

Piano Bar – On-site piano bar. Open daily.

Cave – On-site wine bar. Open daily.

Bar da Piscina – On-site sports bar. Open daily.

Blue Mountain Resort & Spa’s small print

Also known as

  • Blue Mountain Resort Spa
  • Blue Mountain Resort & Spa Campos do Jordao
  • Blue Mountain Resort & Spa Hotel Campos do Jordao
  • Blue Mountain Resort & Spa Hotel
  • Blue Mountain Resort & Spa Campos do Jordao
  • Blue Mountain Resort & Spa Hotel Campos do Jordao
  • Blue Mountain Resort Spa
  • Blue Mountain Resort & Spa Hotel

Policies

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at check-in. For international travels from Brazil, if just one of the parents is travelling with the child, he/she must present – in addition to the child's birth certificate and identity card with photo – a letter authorising the trip signed by the other parent with a notarised certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Optional extras

Valet parking costs BRL 35 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Blue Mountain Resort & Spa

  • Does Blue Mountain Resort & Spa offer free cancellation for a full refund?
    Yes, Blue Mountain Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Blue Mountain Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Blue Mountain Resort & Spa?
    Yes. Valet parking costs BRL 35 per night.
  • Is there a pool at Blue Mountain Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Blue Mountain Resort & Spa?
    Sorry, neither pets and nor service animals are allowed.
  • What are the check-in and check-out times at Blue Mountain Resort & Spa?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Blue Mountain Resort & Spa?
    Yes, there are 3 on-site restaurants. Nearby restaurants include Festival Della Pasta Ristorante (2.3 mi), Restaurante Libertango (2.3 mi) and Pastelão do Maluf (2.4 mi).
  • What is there to do at Blue Mountain Resort & Spa and nearby?
    Blue Mountain Resort & Spa has 2 bars and a spa, as well as an indoor pool and an arcade.

Recent reviews

Good 7.2 From 35 reviews

Fair 4.0
Estrutura ótima e péssima prestação de serviço
A estrutura do hotel é formidável! A piscina bem quente e o quarto incrível. O banheiro é climatizado. Tem uma banheira grande. Porém, não estava bem limpa. Percebi quando liguei a hidro. A carne é maravilhosa. Porém, o fondue muito caro pela qualidade. O café da manhã bem fraco. Poucas variedades. Não tinha suco de laranja, e quando solicitei, me informaram que a máquina havia quebrado e não dava pra fazer. Quando fomos na piscina, não tinha toalha. Pedimos e demorou quase 30 minutos para fazerem a reposição. O pessoal da noite, no jantar, foram maravilhosos. Já os do café da manhã, péssimos. Falta treinamento para prestadores de serviço. Uma pena essa estrutura incrível com essa prestação de serviço ruim.
Ingrid, br1 night trip
Exceptional 10.0
Satisfação
Hotel muito bom, acomodações excelentes. Estão em fase de transição e melhorias. Se já está bom o hotel poderá ficar melhor ainda! Pretendo voltar logo!
FLAMIR, br2 night family trip
Very good 8.0
O hotel tem uma boa estrutura, mas nos dias que ficamos lá ninguém fez a arrumação do quarto, apesar de deixarmos o aviso na porta. A limpeza dos banheiros, principalmente a banheira, poderia ser melhor. No mais, foi tudo ótimo!
Mayara, br4 night trip
Very good 8.0
O Hotel é excelente em termos de visual e acomodações. Uma vista linda do quarto! Em quatro dias de hospedagem, o quarto foi limpo uma vez, devido à pandemia. O cardápio só tinha uma opção light para almoço e jantar com preços bem caros em relação aos preços na cidade. Os funcionários muito atenciosos. O secador não funcionava, mas prontamente foi disponibilizado outro secador. O bar da piscina parecia abandonado. A sauna não ficava ligada e tinha que esperar mais de uma hora para atingir 47 graus. Faltava uma pessoa para dar um suporte mínimo na academia; O pior foi o tour pelo hotel, disfarçado de vendas no dia seguinte. Com a promessa de um brinde de chocolate, caso marcássemos um horário, eles nos mostrariam os passeios pela cidade. Mas na verdade eles queriam vender cotas de férias; isso consumiu nosso tempo em duas horas e nada foi falado a respeito de passeios pela cidade.
br4 night trip
Fair 4.0
Evitem o hotel
Lado bom, permitem Pet, cobram 150 , caro mas OK. Lado ruim e péssimo, fazem um tour disfarçado e te prometem um Kit de boas vindas... apenas depois de muito lenga lenga te falam que é condicionado a assistir um vídeo do hotel e de propagandas do grupo, video de 30’. Ao recusar, falam que não tem mais o kit de boas vindas, e te oferecem um check out late em troca, meio que chantageando. A situação ficou muito chata e embaraçosa, se puderem evitem esse hotel. A moça da recepção se recusou a efetuar a reserva da cava, o rapaz que cuida da cozinha disse que era a critério dela e ela se recusou. Foi a gota d’água, evitem, pelo mesmo preço você consegue um lugar mais agradável.
Alessandro, br1 night trip
Good 6.0
Esperava mais pelo padrão do hotel. Café da manhã muito fraco.
Thiago, br3 night trip
Fair 4.0
Hotel bonito, MAS FALTA TUDO!!!!!
A recepcionista foi educada e agradável, café deixa muito a desejar, limpeza somente um dia no quarto, falta tudo, o piano bar não funciona, existe o piano e a falta de manutenção tem goteiras em cima do piano, a adega/bar existe mas não funciona, eles estão iniciando uma nova administração, precisa arrumar muita coisa, edredom menor que a cama, ar condicionado não funciona, café do hotel de 2 estrelas, falta muito para receber as estrela que consta, é bonito, mas precisa de reforma urgente!
br2 night family trip
Poor 2.0
Terrivel
As fotos do hotéis.com, não eram as recebidas, piano bar não teve, café da manhã terrível para o nível do hotel, não limparam os quartos, somente um dia, o ar condicionado estava estragado, os recepcionistas bons, o hotel está precisando de manutenção, vários vazamentos, inclusive em cima do piano, a adega de vinhos estava sem vinhos, o lugar é bonito, mas precisa de manutenção, o edredom menor que a cama, nota 2 pelos profissionais! Lamentável
Celso, br1 night family trip
Exceptional 10.0
vida blue
Mariangela, br1 night family trip
Very good 8.0
A estadia foi muito boa, hotel bom. O ar condicionado não funcionou. Funcionários muito educados. Brinquedoteca fechada.
guilherme, br2 night family trip

Blue Mountain Resort & Spa