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St. James Hotel New Orleans Downtown (French Quarter Area)

Boutique hotel with restaurant, near Canal Street

  • Free WiFi
From
£87

Image gallery

  • Garden
  • Garden
  • Outdoor Pool
  • Pool
  • Garden
Garden. Image 1 of 65.
1 / 65Garden
7.8.Good.
  • Comfortable hotel situated in a great location in New Orleans. It is close to both the…

    Feb 3, 2020

  • Staff were great especially Donnie, Bob and Kevin. Hotel was a bit tired but had old…

    Oct 22, 2019

See all 598 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 84 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Valet parking
  • 24-hour business centre
  • 24-hour front desk
  • Garden

What’s around

  • In New Orleans Central Business District
  • Canal Street - 3-minute walk
  • Harrah's New Orleans Casino - 3-minute walk
  • Royal Street - 6-minute walk
  • Audubon Aquarium of the Americas - 7-minute walk
  • Bourbon Street - 8-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 1 King Bed, Accessible
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 2 Queen Beds, Accessible
  • Traditional Room, No Windows
  • Deluxe Room, 2 Queen Beds, Balcony, City View
  • Deluxe Room, 1 King Bed, Balcony, City View

Location

  • In New Orleans Central Business District
  • Canal Street - 3-minute walk
  • Harrah's New Orleans Casino - 3-minute walk

What’s around

Landmarks

  • In New Orleans Central Business District
  • Canal Street - 3-minute walk
  • Harrah's New Orleans Casino - 3-minute walk
  • Royal Street - 6-minute walk
  • Audubon Aquarium of the Americas - 7-minute walk
  • Bourbon Street - 8-minute walk
  • National World War II Museum - 9-minute walk
  • Julia Street Cruise Terminal - 10-minute walk
  • Cafe Du Monde - 13-minute walk
  • Jackson Square - 13-minute walk
  • French Market - 14-minute walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 23-min drive
  • New Orleans Union Passenger Terminal 19-min walk

At a glance

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (USD 30 per night; includes in/out privileges)
  • On-site valet parking (USD 39.90 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge

Things to do

  • Free use of nearby fitness centre
  • Golfing nearby

Working away

  • 24-hour business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • In-room safe

Special features

Dining

Chophouse New Orleans – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Small print

Also known as

  • St. James Hotel New Orleans
  • St. James Hotel
  • St. James Hotel Ascend Hotel Collection
  • St. James Hotel an Ascend Hotel Collection Member
  • St. James New Orleans
  • St. James Hotel
  • St. James Hotel Ascend Hotel Collection
  • St. James Hotel an Ascend Hotel Collection Member

Optional extras

Uncovered self-parking costs USD 30 per night with in/out privileges

Valet parking costs USD 39.90 per night with in/out privileges

Rollaway beds are available for USD 25 per day

Policies

This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Parking height restrictions apply.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless checkout is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Destination fee: USD 3.45 per accommodation, per night.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, St. James Hotel New Orleans Downtown (French Quarter Area) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs USD 30 per night. Valet parking costs USD 39.90 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, there's an on-site restaurant, Chophouse New Orleans. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include The Swizzle Stick Bar (3-min walk), Creole House Restaurant & Oyster Bar (4-min walk) and Red Gravy (4-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (3-min walk) and Boomtown Casino (14-min drive) are both nearby.
  • St. James Hotel New Orleans Downtown (French Quarter Area) has a garden.
7.8.Good.
  • 8.0.Very good

    Affordable well located hotel

    Lovely atmospheric hotel. Great location. Super staff.

    3 night trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, brilliant staff - needs some TLC

    We stayed here for 3 nights in April 2019. The reception staff, manager and doorman were all brilliant - friendly, helpful and informative. The location is great, a few steps away from the French Quarter and on Magazine Street, so it's still safe to walk to at night. The rooms are sizeable so we had a god amount of space. The few things I would have an issue with are that the hotel (apart from the lovely lobby) is pretty rough round the edges and could do with a refurb (paint, fittings, carpets in hallways). We stayed in the back building of the hotel (it is split in two with a very nice courtyard in the middle). The double queen room we were in was quite dark and the bathroom was very small, but it suited us fine as the rest of the room was very large. The breakfast is also quite disappointing (hot drinks, croissants, yoghurt and fruit) - we've had better in a Holiday Inn or Best Western - and could do with maybe some cereal etc. We got a really good deal (around £270 for 3 nights) so I am content overall with the experience.

    3 night trip with friends, Apr 15, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Very poor

    Surly staff. Understaffed. Creeky beds. Loud and inefficient air con. Poor breakfast. This list goes on...

    3 night business trip, Jan 27, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Think twice before booking!

    I never review hotels since if it’s not good I just don’t go back. This one, however, deserves 5mins of my time for a proper, honest review. Despite google reviews were all negative, we decided to try it anyway since location was good and tripadvisor reviews were good. - Despicable young girl at reception. At every interaction she was never smiling, nor polite nor helpful in anyway. We felt we were bothering her. - The corridor in the second-floor smells musty - The bathroom is mouldy in several areas (shower and sealing) - Pubic and head hair IN the bed - They say breakfast included but it’s only croissant and juice! - Best of all, got stuck out of the room. We booked 2 nights non-refundable, but we were happy to get out of here after the first night and book another hotel.

    Patrick, 2 night business trip, Dec 2, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous New Orleans hotel

    Fabulous hotel with wonderful staff - great location and great room

    Antoinette, 2 night romance trip, Oct 16, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ladies night!! Big five-oh!

    It was my mothers 50th birthday so we decided to spend the time in New Orleans. We traveld fro.Corpus christi tx. The service was great, staff was friendly, unfortunatly, we had to cut our trip short due to a family emergency. But if we are able to travel again, we definitely stay at the St. James Hotel!

    Victoria, 2 night trip with friends, Jun 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient and close to everything!

    Hotel is super close to everything. We walked everywhere! Parking is off site, but it's only a block away, literally 5 minutes or less. And it was "free", included in our hotel price. Trust me, trying to park anywhere is expensive.

    Taryn, 3 night trip with friends, Jun 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing- online pictures are not accurate

    The most disappointing stay. The floor we stayed on smelled old and like mildew. The carpet needed to be cleaned desperately. We had to burn incense in the room to tolerate the smell. All the furniture is very old, damaged and outdated. The cabinet where the refrigerator is was dry rotted and falling through. There was leaking from the ceiling in the bathroom.

    Ahsia, 3 night trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Bring your own pillow!

    I stayed at this hotel for a weekend away with my girlfriend. I had an average experience overall, but I'll break it down. Pros: VERY close to the French Quarter. We walked to almost everything we wanted to do. The parking, while offsite and a block away, was secure and seemed very safe. I paid $20 a day for self parking there. Cons: The pillows were very flat. 3 pillows on the bed for 2 people meant that one person had basically no head support. The bed frame was incredibly creaky, to the point where any rolling over woke up the other sleeper. The hotel, though historic I guess, wasn't in the best repair. Missing toilet paper roll holder, torn shower curtain. Simple things that would be a quick fix. I had some other issues: I asked for an additional pillow after the first night, desk clerk couldn't find one with a case on it, but said she would bring me one. Never happened. The hotel has a "courtyard" between two buildings where people tend to congregate. My room happened to be on the ground floor immediately adjacent to it. It was impossible to sleep with loud drunk people screaming outside. I didn't think this hotel was really a "party" hotel, but it definitely has the potential to be loud.

    Christopher, 2 night trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    stjamesnolahotel

    We had a good experience. The staff was great. They were very friendly and professional. The area/location was great. We love the Magazine area. We were close to everything. We will come back.

    3 night trip with friends, May 30, 2021

    Verified Hotels.com guest review

See all 598 reviews