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International Hotel Astana

4.0 star property
Almaty hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for International Hotel Astana

Bar (on property)
Front of property
Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Bar (on property)
Gym

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • 24-hour business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Children stay free
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Plasma TV
  • Dressing gowns
The price is £53
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
Heating
Plasma TV
Hairdryer
Bathrobes
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite

Highlights

Air conditioning
Heating
Plasma TV
2 bedrooms
Hairdryer
Bathrobes
2 bathrooms
Electric kettle
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Heating
Plasma TV
Hairdryer
Bathrobes
Electric kettle
Free bottled water
In-room safe
  • Sleeps 2
  • 2 Single Beds

Similar properties

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Free breakfast
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6.0 out of 10, (62)
The price is £35
includes taxes & fees
5 Dec - 6 Dec
Grand Erbil Hotel
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About the area

Map
Baitursynov Str. 113, Almaty, 050022

What's nearby

  • Almaty Central Stadium - 12 min walk - 1.1 km
  • Republic Square - 18 min walk - 1.6 km
  • Almaty Opera House - 3 min drive - 2.9 km
  • Zenkov Cathedral - 4 min drive - 3.5 km
  • MEGA Park - 4 min drive - 3.8 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 32 min drive
  • Almaty Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vanilla - ‬4 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Roof Garden - ‬12 min walk
  • ‪Qaimaq - ‬9 min walk
  • ‪Marrone Rosso Baykonur - ‬6 min walk

About this property

International Hotel Astana

Enjoy your visit to Almaty with a stay at International Hotel Astana. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A 24-hour fitness centre, a steam room and a snack bar/deli are other highlights.

Languages

English, Russian, Turkish

At a glance

Hotel size

  • 114 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
  • Express check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • 24-hour fitness centre
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Plasma television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one-way)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards.

Also known as

Astana International Almaty
Astana International Hotel
Astana International Hotel Almaty
Hotel Astana International
International Hotel Astana
International Hotel Astana Almaty
Hotel International Hotel Astana Almaty
Almaty International Hotel Astana Hotel
Hotel International Hotel Astana
International Hotel Astana Almaty
International Hotel Astana
International Astana Almaty
Astana International Hotel
International Astana
International Astana Almaty
International Astana Almaty
International Hotel Astana Hotel
International Hotel Astana Almaty
International Hotel Astana Hotel Almaty

Frequently asked questions

Does International Hotel Astana offer free cancellation for a full refund?
Yes, International Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at International Hotel Astana?
Sorry, pets aren't allowed.
Is parking offered on site at International Hotel Astana?
Yes, there's free self parking.
Is an airport shuttle service offered by International Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle one-way.
What are the check-in and check-out times at International Hotel Astana?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is noon. Express check-in is available.
Is there an on-site casino at International Hotel Astana?
No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.
What is there to do at International Hotel Astana and nearby?
International Hotel Astana has a spa and a 24-hour fitness centre, as well as a garden.
Are there restaurants at or near International Hotel Astana?
Yes, there's an on-site restaurant.
What's the area around International Hotel Astana like?
International Hotel Astana is a short 12-minute walk from Almaty Central Stadium and 18 minutes' walk from Republic Square.

International Hotel Astana Reviews

Reviews

6.6

Good

7.2/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

Bed was very uncomfortable, got severe neck and back ache. There were no refreshments in room. Did not provide with bottle of water. There was loud scary noise in commode in batgroom which woke me up several times at night
4-night business trip
Verified Hotels.com guest review

2/10 Poor

Aigul, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Fits the bill for a 1 star review.
- Very noisy traffic all night long. Although double glazed it sounded like the window was open! - Wifi near useless. - Uncomfortably mattress. I could feel the metal in my back. - Breakfast... when it's gone that's too bad. - General fabric and maintenance extremely poor. Bare wires in bathroom. - No bar, contrary to listing. Paid for 3 nights but left after a near sleepless first.
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nurislom, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Совсем не первой свежести гостиница
Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Ivan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stanislav, 1-night trip
Verified Orbitz guest review

4/10 Fair

Window
Mohammad, 2-night trip
Verified Expedia guest review

2/10 Poor

Super old
Daniyar, 2-night business trip
Verified Expedia guest review

8/10 Very good

Value for Money. Staffs are helpfull
2-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Michiel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Bad Bad Bad
What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
2-night romance trip
Verified Hotels.com guest review

6/10 Good

Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
LauraJ, 1-night trip
Verified Expedia guest review

8/10 Very good

6-night trip
Verified Expedia guest review

8/10 Very good

It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
4-night trip
Verified Hotels.com guest review

6/10 Good

filippo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nataliya, 5-night business trip
Verified Hotels.com guest review

8/10 Very good

Satisfaisant, le personnel super fait la différenc
Personnel très gentil Petits déjeuners satisfaisants Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum. Bons repas Navette aéroport payante
2-night business trip
Verified Hotels.com guest review

2/10 Poor

아스타나의 안좋은추억
후론트에서 예약사항을 인지하지 못하여(방 예약사항, 사용인원등) 체크인하는데 1시간 이나 소요됨 하우스키핑 운영시 원칙이 없는것 같음 (팁을 주어야 타월이 새로이 비취됨) 5일 숙박 청소상태 매우 나쁨
Jongwon, 6-night trip with friends
Verified Hotels.com guest review

6/10 Good

Gaukhar, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Явно не четвёрка
Останавливалась в данном отеле на неделю. С заселением проблем не было, но поселившись в номере, обнаружила, что отсутствует холодильник и халат. Считаю, что для отеля уровня 4 звезды наличие подобных вещей обязательно. Так как для меня наличие холодильника в номере было критичным, я обратилась на ресепшн с просьбой установить его, на что мне пообещали решить проблему завтра утром. Но по факту ни завтра утром, ни на следующий день никто и не подумал выполнить данное обещание. Только после третьего напоминания, наконец-таки я увидела в своём номере холодильник. Из этого случая явно следует вывод, что персоналу в общем-то наплевать на своих клиентов. Также не надейтесь найти в номере воду. Кулер с водой стоит на этаже, но зачастую он был пустой. Во время моего пребывания также один раз не было электричества. Совсем. Уж не знаю что там произошло, но нас только кормили обещаниями, что скоро все починят, по факту электричества не было почти сутки. Ни телефон не зарядить, ни помыться толком, сами понимаете без электричества сейчас никуда. Из плюсов могу отметить завтраки. Не скажу, что они были супер, но в целом неплохо, за исключением дня, когда не было света, потому как естественно без него никто ничего не готовил, поэтому довольствовались мы нарезками колбасы, сыра и фруктами. Ну и второй плюс - неплохое расположение. В общем, мне стало непонятно за что отелю дали 4 звезды, он тянет максимум на тройку. На длительное пребывание однозначно не рекомендую.
Marina, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Très bien
Hôtel très agréable et bien situé...
Farid, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Pål, 5-night trip
Verified Hotels.com guest review

8/10 Very good

アスタナインターナショナル
この国のホテル代の基準では、かなりお得感あり。部屋はこぎれいなビジネスホテル（ツインのベッド幅は日本人でも驚く狭さ、ダブルをオススメします）といったカンジ。バスローブ、歯ブラシ（使用せず）などのアメニティは標準やや上。中心地ではないが、近くにスーパー（かなり充実）が入ったモール（フードコートあり）、スポーツコンプレックス地帯なので、観客相手のファミレス、ファーストフード、若干のレストランあり便利。
Verified Expedia guest review