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Mercure Pau Palais Sports

4.0 star property
Pau Nord hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Pau Palais Sports

Exterior
Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk
Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk
Breakfast, lunch, dinner served; French cuisine
Breakfast, lunch, dinner served; French cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Free parking
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Seasonal outdoor pool
  • Room service
  • 6 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £86
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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In-room safe, soundproofing, free cots/infant beds, free WiFi

Kyriad Prestige Pau - Zenith - Palais Des Sports

Pet-friendly
Free parking
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (621)
The price is £68
includes taxes & fees
12 Jan - 13 Jan 2025
Kyriad Prestige Pau - Zenith - Palais Des Sports
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About the area

Map
106 Avenue De L Europe, Pau, Pyrenees Atlantiques, 64000

What's nearby

  • Palais de Sports de Pau - 15 min walk - 1.3 km
  • Zenith de Pau - 16 min walk - 1.4 km
  • Hippodrome de Pau - 3 min drive - 2.1 km
  • Château de Pau National Museum - 9 min drive - 5.7 km
  • Boulevard des Pyrenees - 9 min drive - 6.3 km

Getting around

  • Pau (PUF-Pau - Pyrenees) - 12 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive
  • Artix Station - 14 min drive
  • Pau Station - 14 min drive
  • Lescar Station - 15 min drive

Restaurants

  • ‪Cafétéria Tempo Resto - ‬4 min drive
  • ‪Quick - ‬19 min walk
  • ‪KFC - ‬3 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Au Bureau Pau Université - ‬4 min drive

About this property

Mercure Pau Palais Sports

Enjoy your visit to Pau with a stay at Mercure Pau Palais Sports. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Basse Cour, which serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a terrace.

Languages

English, French, Spanish

At a glance

Hotel size

  • 84 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property’s restaurant will be closed for lunch service on Sundays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Working away

  • 6 meeting rooms
  • Conference space (646 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

La Basse Cour – This restaurant specialises in French cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.07 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of approximately EUR 18.60 for adults and EUR 18.60 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Palais Hotel Pau Sports
Mercure Pau Palais Sports
Mercure Pau Palais Sports Hotel
Mercure Palais Sports Hotel
Mercure Palais Sports
Mercure Pau Palais Sports Pau
Mercure Pau Palais Sports Hotel
Mercure Pau Palais Sports Hotel Pau

Frequently asked questions

Does Mercure Pau Palais Sports offer free cancellation for a full refund?
Yes, Mercure Pau Palais Sports does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Pau Palais Sports?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Pau Palais Sports?
Yes, pets are welcome. There's a charge of EUR 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Pau Palais Sports?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Pau Palais Sports?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Pau Palais Sports?
No, this hotel doesn't have a casino, but Casino Tranchant Pau (8-min walk) is nearby.
What is there to do at Mercure Pau Palais Sports and nearby?
Mercure Pau Palais Sports has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Mercure Pau Palais Sports?
Yes, La Basse Cour offers French cuisine.
What's the area around Mercure Pau Palais Sports like?
Mercure Pau Palais Sports is a short 15-minute walk from Palais de Sports de Pau and 16 minutes' walk from Zenith de Pau.

Mercure Pau Palais Sports Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

There were no glasses if you wanted some wine in your room. We were only given 1 small bottle of water between two people per day. And there was no creamer or milk for the instant coffee. The rooms were clean and adequate, staff friendly. But its the little things that help make the experience memorable.
Jane, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Simon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our first time at this property, it was easy to find, and a pleasant modern-looking hotel. Nice welcome from the male receptionist and quickly shown to our room, which smelled fresh, looked clean and had brilliant white bedding. Comfortable bed, The hotel has an excellent restaurant and we enjoyed 3 delicious food courses. Cannot fault this hotel, for price or comfort. Excellent American hot breakfast. Highly recommended
alan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor staff understaffed no chef turned up as well So no breakfast absolute shambles of a hotel in a nice setting with hood facilities.
dean, 1-night romance trip
Verified Expedia guest review

8/10 Very good

john, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for Pau Horse Trials
Great hotel and staff - chosen for the proximity of Pau Horse Trials.
Daniel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 3-night trip
Verified Expedia guest review

2/10 Poor

Unclean in COVID pandemic, we left the hotel.
Our short stay at the hotel was disastrous. The hotel lobby/restaurant area is fine & stylish, but we encountered real problems in the rooms. The first room we were shown to had hairs all over the shower walls, left by the previous guest. It looked like it had been wiped down with a dirty cloth. We stayed during the heart of France’s second COVID wave - you expect places to be spotless as a result & standards for be increased. We asked for a new room & were given the room next door. There was the same issue in room 2 - numerous old hairs on the shower walls & streaky looking marks. There were also sticky ring marks from where mugs/cups had been left on the bedside tables. We complained again & asked for another room. Room 3 had pubes on the toilet seat & by this point we were fed up & didn’t feel confident in the cleanliness standards at the hotel. It was a consistent problem. The housekeeping manager then barged into the room unannounced while my partner was getting changed & proceed to inspect the bathroom in room 3. Picked up the pube with her hand & proceeded to shrug, as if to say - “look it’s clean now”. We were offered free breakfast, but declined & asked for a refund. We ended up having to leave the hotel & find new accommodation. This is the only really terrible experience we’ve had in a hotel. I’ve certainly never had to leave a hotel I’ve booked. The refund was gained ok, but overall the cleanliness & response was shambolic.
David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice atmosphere but not outstanding
Nice rooms but not too spacious. Very noisy as close to main road and there is heavy traffic all night. Fire alarm went off every morning around 7am. Nice outside area with a small pool. Slightly overpriced for what it is.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

nice hotel but lacking charm
typical of the Mercure chain. Straight forward, nice staff but a bit of a queue at check in. Location is fine if you must stay in the area but there are nicer hotels around.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel
Great stay, nice and close to the airport. Friendly staff and good atmosphere.
Ian bryan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for Business Trip
Comfortable and enjoyable stay at a very friendly hotel. Best I have stayed at in Pau.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Didn’t really have the opportunity to explore the property
2-night business trip
Verified Expedia guest review

10/10 Exceptional

Very comfortable and ample space for the two of us. Breakfasts were good and dinner was excellent.
2-night romance trip
Verified Expedia guest review

6/10 Good

For people on the move
Small rooms, but newly decorated and comfortable bed. Dinner service slow and staff a bit frantic Location not good for city visiting. Mainly a business hotel for people on the move
Raymond, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Musique trop forte et inadaptée dans les espaces communs. Pas de bureau en chambre ou surface de travail. Hall bruyant avec aspirateur récurent alors que autre zone de nettoyage plus critique.
3-night business trip
Verified Expedia guest review

10/10 Exceptional

Our 5 star stay at the Mercure in Pau
This should be rated 4.5 stars. We stayed in a deluxe room and it was excellent it was better than we anticipated. We had a lot of space and luxury.
Pamela, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Manon, 1-night trip
Verified Hotels.com guest review

6/10 Good

J'ai eu très froid
Les chambres sont très mal chauffées 18 °c à mon arrivée et malgré le chauffauge au maximum après le repas la température est montée seulement de 1.5°c trop peu. Et le matin eau tiède dans le douche. Déplorable compte tenu du tarif
Jerome, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

VERONIQUE, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pascale, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

aurelien, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JEAN DAVID, 1-night trip
Verified Hotels.com guest review