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All properties in Kaprun, Salzburg (state), Austria
1 room, 2 adults

Das Alpenhaus Kaprun

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Boat tours nearby
Schlossstrasse 2, Kaprun, Salzburg, 5710, Austria

4-star hotel with spa, near Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort
  • Free buffet breakfast and free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Boat tours nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 8 2020 to December 18 2020 (dates subject to change).
  • Great stay with my son visiting from SwedenFeb 27, 2020
  • Nice hotel in central Kaprun and easy walk to the nearest ski lift. The hotel rooms and…Dec 17, 2019

Das Alpenhaus Kaprun

from £170
  • Superior Double Room, Balcony
  • Comfort Double Room
  • Deluxe Double Room, Balcony
  • Junior Suite, Balcony

What’s around Das Alpenhaus Kaprun

Landmarks

  • Heart of Kaprun
  • Kitzsteinhorn/​Maiskogel – Kaprun Ski Resort - 1-minute walk
  • Familienberg Maiskogel - 4-minute walk
  • Schaufelberg Panorama Cable Car - 4-minute walk
  • Kaprun Castle - 11-minute walk
  • Tauern Power Station - 26-minute walk
  • Sigmund-Thun Gorge - 29-minute walk
  • Maiskogel Cable Car - 31-minute walk

Getting around

  • Salzburg (SZG-W.A. Mozart) 72-min drive
  • Zell am See Station 9-min drive
  • Bruck-Fusch Station 11-min drive
  • Maishofen-Saalbach Station 14-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered on-site self-parking (EUR 11 per night; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Golf driving range on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snorkelling nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2476
  • Conference space size (meters) - 230
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 1992
  • Lift
  • Garden
  • Terrace
  • Fireplace in lobby
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size queen
Things to enjoy
  • Individually decorated
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

ALPEN.VEDA.SPA has 5 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Alpenhaus Restaurant – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Golf driving range on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snorkelling nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Das Alpenhaus Kaprun’s small print

Also known as

  • Das Alpenhaus Kaprun Hotel
  • Das Alpenhaus Kaprun Hotel
  • Das Alpenhaus Kaprun Kaprun
  • Das Alpenhaus Kaprun Hotel Kaprun
  • Das Alpenhaus Hotel
  • Das Alpenhaus Kaprun
  • Das Alpenhaus
  • Steigenberger Hotel Kaprun
  • Das Alpenhaus Kaprun Hotel
  • Das Alpenhaus Kaprun Kaprun
  • Das Alpenhaus Kaprun Hotel Kaprun
  • Steigenberger Hotel Kaprun

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from June to September.
  • Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless checkout are available.

    Enhanced food service safety measures are in place.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

    The charges below are included in the total price displayed:

    • Christmas Eve gala dinner fee for stays on 24 December
    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 50

    Covered self-parking costs EUR 11 per night with in/out privileges

    Rollaway beds are available for EUR 50 per night

    Pets are allowed for an extra charge of EUR 12 per pet, per night

    Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Das Alpenhaus Kaprun

    • Does Das Alpenhaus Kaprun offer free cancellation for a full refund?
      Yes, Das Alpenhaus Kaprun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Das Alpenhaus Kaprun currently open?
      This property is closed from 8 November 2020 to 18 December 2020 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Das Alpenhaus Kaprun?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Das Alpenhaus Kaprun?
      Yes. Self-parking costs EUR 11 per night.
    • Is there a pool at Das Alpenhaus Kaprun?
      Yes, there's an indoor pool and an outdoor pool.
    • Are pets allowed at Das Alpenhaus Kaprun?
      Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 12 per pet, per night.
    • What are the check-in and check-out times at Das Alpenhaus Kaprun?
      You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless social distancing and check-out are available.
    • Are there restaurants at or near Das Alpenhaus Kaprun?
      Yes, Alpenhaus Restaurant offers regional cuisine. Nearby restaurants include Pavillon (4-min walk), Gastwirtschaft Tafern (4-min walk) and Pizza Flair (6-min walk).
    • Is an airport shuttle service offered by Das Alpenhaus Kaprun?
      Yes, an airport shuttle is available. The charge is EUR 150 per vehicle one way.
    • What is there to do at Das Alpenhaus Kaprun and nearby?
      Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and cave exploring. Indulge in a treatment at the spa and soothe your senses in the hot tub. Das Alpenhaus Kaprun also has an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

    Recent reviews

    Fabulous 8.8 From 100 reviews

    Good 6.0
    No real opinion on the hotel given I was unable to make this trip given flight cancellation and no available flights to rebook for several days. However, given hotel policy was unable to cancel booking at last minute so paid for my entire anyway. Hopefully travel insurance covers this one.
    RYAN, gb2 night trip
    Exceptional 10.0
    Nice welcome, very nice room.
    gb2 night trip
    Very good 8.0
    Very friendly helpful staff. Nice indoor pool, and small gym. Room was fine with plenty of storage space. The food was very good, although the English translations were not very accurate, so the dish which arrived often was not as expected. All in all an enjoyable stay
    gb7 night family trip
    Exceptional 10.0
    Great staff , great hotel and great location . Can’t wait to return
    Darren, gb2 night family trip
    Exceptional 10.0
    Nice to slow down
    Amazing atmosphere, great service. Good to relax
    Maria-Theresia, us1 night trip
    Exceptional 10.0
    Great place, hotel staff super friendly, great stay!!
    us4 night family trip
    Very good 8.0
    I spent two nights in September, the hotel location is amazing near to attractions, supermarket, souvenirs shops, halah food “Turkish Restruant “ Breakfast very good , staff are really nice. The areas of improvement: there was no kettle to prepare tea or Coffee. Also no AC I don’t know in summer what will be the room temperature because we went in autumn so the weather started to be cold.
    us2 night family trip
    Exceptional 10.0
    Great staff, excellent hospitality. The hotel was well kept and very comfortable.
    Chris, us2 night trip
    Exceptional 10.0
    Make sure you book with half board. They have amazing chief in house, we stayed for four days and enjoy different dinner (buffet or dinner set) menu everyday. Will definitely come back here.
    Angela, us3 night family trip
    Exceptional 10.0
    Superb hotel
    amazing hotel, great food, nice spa,...
    Glenn, ie1 night trip with friends

    Das Alpenhaus Kaprun