George R. Brown Convention Center - 4 min drive - 3.1 km
Rice University - 7 min drive - 7.3 km
Getting around
Houston William Hobby Airport (HOU) - 20 min drive
Houston, TX (EFD-Ellington Field) - 24 min drive
George Bush Intercontinental Airport (IAH) - 24 min drive
Houston Station - 25 min walk
Downtown Transit Center Station - 7 min walk
Bell Station - 8 min walk
Main Street Square Station - 11 min walk
Free local area shuttle
Restaurants
Benihana - 6 min walk
Buffalo Wild Wings - 5 min walk
Thirteen by James Harden - 5 min walk
Nua Thai Kitchen - 5 min walk
Shula's Steak House - 6 min walk
About this property
The Whitehall Houston
At The Whitehall Houston, you'll be a short five-minute drive from Toyota Center and George R. Brown Convention Center. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A 24-hour fitness centre, a fitness centre and a terrace are other highlights. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Downtown Transit Center Station is 7 minutes and Bell Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
259 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, up to 23 kg per pet)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site valet parking (USD 40 per night; includes in/out privileges)
Off-site
Free area shuttle within 1.0 mi
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Free local shuttle
What to do
Shopping
Discount at nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Assistive listening devices available
Grab bar near toilet
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout curtains
Turndown service
Premium bedding
Tempur-Pedic mattress
Free cot/infant bed
Free rollaway/extra bed
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Part & Parcel – On-site cocktail bar. Open daily.
Buffalo Bayou Coffee – This coffee shop only serves lunch. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately USD 15 per person
Renovations and closures
This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
The property will be renovating from 25 November 2024 to 26 November 2024 (completion date subject to change). The following areas are affected:
One of the dining venues
One of the swimming pools
Bar/lounge
Business centre
Lift
Exterior
Fitness facilities
Front desk
Hallway
Laundry facilities
Lobby
Meeting facilities
Parking area
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 40 per night with in/out privileges
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston
Frequently asked questions
Is The Whitehall Houston currently open?
This property is closed from 25 November 2024 to 26 November 2024 (dates subject to change).
Does The Whitehall Houston offer free cancellation for a full refund?
Yes, The Whitehall Houston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Whitehall Houston?
Yes, there's an outdoor pool.
Are pets allowed at The Whitehall Houston?
Yes, dogs are welcome, with a maximum weight of 23 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Whitehall Houston?
Yes. Valet parking costs USD 40 per night.
What are the check-in and check-out times at The Whitehall Houston?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Whitehall Houston and nearby?
The Whitehall Houston has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near The Whitehall Houston?
Yes, there's an on-site restaurant.
What's the area around The Whitehall Houston like?
The Whitehall Houston is in Downtown Houston, a short 7-minute walk from Downtown Transit Center Station and 14 minutes' walk from Toyota Center. Travellers give top marks for the hotel's prime location.
The Whitehall Houston Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Kristina
Kristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Eric
Eric, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Not so good experience for me
Joelda
Joelda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Cal
Cal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Tanjanika
Tanjanika, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
WENT FOR FEW DAYS TOTALLY ENJOYED MY STAY WITH THE WHITEHALL HOTEL AT DOWNTOWN HOUSTON.
Rigoberto
Rigoberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Luis
Luis, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Great rooms, clean, friendly staff. I work in IT and the way to connect to the WiFi isn't user-friendly at all.
I thought the valet service at 40 a night was insane. Parked nearby for 10 a day
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Erica
Erica, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
7 Dec 2024
No AC in the room
errol
errol, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Dec 2024
It needs a upgrade rooms don’t match the outside nor the lobby
Chezare
Chezare, 4-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Overall the hotel and service was good aside from the heat not working well in our room... They provided a space heater but it was still chilly.
Alicia
Alicia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Erica
Erica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Location. location, location
Great location in downtown H-town!
David J Mordente
David J Mordente, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
1 Dec 2024
unsatisfied customer
they didn't have hot water also the heat took along time to come over 2hrs plus we killed two roaches in the bathroom so we checked out early after the usher concert because my fiancee anxiety went up after discovering the roaches in the bathroom
john
john, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Dec 2024
stay was okay
hotel was nice, parking is $40 a night.. the hallways smell like garbage. the room i was in had two bathrooms one of them smelled like poop even though it didn’t have a toilet in it only a tub and sink. hallways were loud you could hear everything. not worth the price
Krista
Krista, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Genevieve
Genevieve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Ruben
Ruben, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Starla
Starla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Relaxing top tier.
I really enjoyed my stay. The Hotel staff members were very professional. Treated me like a guess is supposed to be treated at any hotel rather than harassing guess. I really enjoyed my stay. Front desk Shirley was amazing.
Angela
Angela, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Edgar
Edgar, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Nov 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Good place to stay.
Had a great stay. Only issue is that when we got off of the elevator to go to our room there was a strong odor of marijuana in the hallway. Very strong. Like it was being smoked in the hallway. Other than that it was a good value and good experience.
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Never again
Never again the only bright spot was the front desk operator Luke . He was friendly and courteous. The lobby was beautiful wouldnt expect the room to be in such bad conditions. The lignts were outdated wallpaper looked dirty the bathroom had browned around toilet. The shower was a mess had not been properly cleaned in a while had grime and old soap scum. The showerhad was gross. I have photos but for some reason it won't let me add