Located near Nordstan Shopping Center, Sure Hotel by Best Western Center offers a welcoming atmosphere with breakfast buffet, a sunny terrace, and convenient dry cleaning services. With free in-room WiFi and helpful staff that have impressed previous guests, you can unwind in the lobby with newspapers or grab a quick bite from the snack bar.
Reviews
7.87.8 out of 10
Good
Popular amenities
Parking available
Laundry facilities
Pet-friendly
24/7 front desk
Free WiFi
Main amenities (12)
Daily housekeeping
Self parking
Room service
Terrace
24-hour front desk
Coffee/tea in a common area
Snack bar/deli
Laundry service
Self-serve laundry
Free newspapers in the lobby
Luggage storage
Tour/ticket assistance
For families (6)
Children stay free
Cots/infant beds (surcharge)
Private bathroom
Cable/satellite TV service
Terrace
Daily housekeeping
The current price is £65
£65
includes taxes & fees
24 Aug - 25 Aug
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Economy Room, 1 Double Bed, Non Smoking
Economy Room, 1 Double Bed, Non Smoking
7.87.8 out of 10
Good
14 reviews
(14 reviews)
Highlights
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
15 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
7.07.0 out of 10
Good
12 reviews
(12 reviews)
Highlights
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
20 sq m
Sleeps 2
1 Double Bed
View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)
Family Room, 2 Single Beds, Non Smoking (with Sofabed)
Highlights
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
25 sq m
Sleeps 4
2 Single Beds
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
8.08.0 out of 10
Very good
8 reviews
(8 reviews)
Highlights
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
20 sq m
Sleeps 2
2 Single Beds
View all photos for Standard Room, 1 Single Bed, Non Smoking
Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
Gothenburg Central Station - 16 min walk
Stenpiren Tram Stop - 4 min walk
Järntorget Tram Stop - 7 min walk
Domkyrkan Tram Stop - 8 min walk
Restaurants
Mr Cake - 4 min walk
Schnitzelplatz Lagerhuset - 4 min walk
Zamenhof - 3 min walk
Café Gazette - 3 min walk
Shiraz - 2 min walk
About this property
Sure Hotel by Best Western Center
When you stay at Sure Hotel by Best Western Center, you'll be within a 15-minute walk of The Avenue and Nordstan Shopping Center. Free perks include buffet breakfast daily and WiFi. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff. The property is only a short walk to public transportation: Stenpiren Tram Stop is 4 minutes and Järntorget Tram Stop is 7 minutes.
Languages
English, Spanish, Swedish
At a glance
DONE
Hotel size
55 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (SEK 350 per day; includes in/out privileges)
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Cots/infant beds are available for SEK 0.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SEK 250 per pet, per stay
Parking
Uncovered self-parking costs SEK 350 per day with in/out privileges
Parking is available nearby and costs SEK 350 per day (164 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg
Frequently asked questions
Are pets allowed at Sure Hotel by Best Western Center?
Yes, pets are welcome. There's a charge of SEK 250 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sure Hotel by Best Western Center?
Yes. Self-parking costs SEK 350 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Sure Hotel by Best Western Center?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Sure Hotel by Best Western Center?
No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (7-min walk) is nearby.
What's the area around Sure Hotel by Best Western Center like?
Sure Hotel by Best Western Center is located on the waterfront in Gothenburg City Center, a short 4-minute walk from Stenpiren Tram Stop and 13 minutes' walk from The Avenue.
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Sure Hotel by Best Western Center Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Location
Port
Reviews
8/10 Good
31 Jul 2025
Super, Hotel is some pour in age but very good to stay
Michael
Michael, 3-night trip
6/10 Okay
29 Jul 2025
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Julie
Julie, 3-night trip
8/10 Good
5 Aug 2025
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Alex
Alex, 2-night trip
8/10 Good
24 Jun 2025
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a
Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
tony
tony, 7-night trip
10/10 Excellent
23 Dec 2024
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Robert
Robert, 6-night trip
4/10 Poor
17 Jun 2025
We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable.
Maja
Maja, 1-night trip
10/10 Excellent
31 Jan 2025
Nice and cheap. Good breakfast. Simple and fine.
Arne
Arne, 3-night trip
10/10 Excellent
4 Aug 2024
It worked great for us
Laufey
Laufey, 1-night trip
8/10 Good
16 Feb 2025
.
Madeleine
Madeleine, 2-night trip
8/10 Good
5 Sept 2024
Good value, great service looks a little dated
Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa.
Calvin
Calvin, 3-night trip
6/10 Okay
31 May 2024
Acceptable
Hotel correct, mais sans plus.
J f
J f, 3-night trip
8/10 Good
18 Oct 2024
liked the personel, cause she was a fan of dark humor and was very pleasent person, if she is reading this , she can update me XD
Jamal
Jamal, 4-night trip
6/10 Okay
29 Aug 2024
There was mold in the stairway windows
Sarah Victoria
Sarah Victoria, 7-night trip
8/10 Good
30 Jun 2024
Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room.
Bin
Bin, 2-night trip
8/10 Good
8 Oct 2024
Pros: comfy bed, lovely staff, great location, good breakfast selection.
Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small.
Emma
Emma, 2-night trip
6/10 Okay
5 Aug 2024
The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either.
Anja
Anja, 3-night trip
8/10 Good
26 May 2025
Timo
Timo, 3-night trip
10/10 Excellent
3 May 2025
Perfekt lokation
Bruger altid det hotel når færgen er forsinket og man ikke kan nå toget, det ligger helt perfekt i gå afstand fra færgen.
Lene
Lene, 1-night trip
4/10 Poor
2 May 2025
Bra läge men smutsigt
Perfekt läge och havsutsikt från rummet! Tyvärr var det smutsigt, hårstrån på sänglakanen och handdukarna luktade surt. Vi bad om nya handdukar men de nya luktade ännu värre och kändes ofräscha.
Rebecca
Rebecca, 2-night trip
8/10 Good
28 Apr 2025
Personale gentilissimo, stanza piccola ed essenziale. Le tende non isolano la luce, quindi in determinati periodi dell' anno non è completamente buia. Colazione super, tra salato (uova strapazzate, salume e formaggi) frutta (melone e anguria) e dolci (biscotti, cornetti e marmellata). I dolci e bevande sono disponibili anche il pomeriggio dalle 5.
sergio
sergio, 2-night trip
8/10 Good
27 Apr 2025
Anne
Anne, 2-night trip
6/10 Okay
26 Apr 2025
Ivan
Ivan, 1-night trip
10/10 Excellent
25 Apr 2025
Peter
Peter, 1-night trip
8/10 Good
20 Apr 2025
Fin frukost.
Rummen ok. Frukosten och dess lokaliteter var jättebra.