Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.
Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
Hamburg Central Station - 16 min walk
Stephansplatz U-Bahn - 1 min walk
Gaensemarkt U-Bahn - 5 min walk
Dammtor S-Bahn - 6 min walk
Restaurants
Hofbräu Raucherstüberl Esplanade - 3 min walk
L'Osteria - 3 min walk
Jim Block - 4 min walk
Espresso House - 3 min walk
Green Papaya - 3 min walk
About this property
Hotel Alster-Hof
When you stay at Hotel Alster-Hof, you'll be a short five-minute drive from Hamburg City Hall and St. Pauli Piers. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, Reeperbahn and Miniatur Wunderland are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.
Languages
English, German
At a glance
Hotel size
108 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Sailing nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
Sauna
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Sleep well
Hypo-allergenic bedding
Blackout curtains
Freshen up
Private bathroom
Bath or shower
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.00 per person, per night
Optional extras
Late checkout can be arranged for an extra charge of EUR 50 (subject to availability)
Renovations and closures
The property will be renovating from 17 March 2025 to 1 November 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
Dining venue
Fitness facilities
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9.00 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Does Hotel Alster-Hof offer free cancellation for a full refund?
Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alster-Hof?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Alster-Hof?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Alster-Hof?
No, this hotel doesn't have a casino, but Casino Esplanade (1-min walk) and Casino Reeperbahn (4-min drive) are both nearby.
What is there to do at Hotel Alster-Hof and nearby?
Have fun with nearby activities such as cycling and sailing. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near Hotel Alster-Hof?
Yes, there's an on-site restaurant.
What's the area around Hotel Alster-Hof like?
Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.
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Hotel Alster-Hof Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Nov 2024
Great place to stay near everything.
Mona
Mona, 2-night trip
8/10 Very good
7 Aug 2024
The location was perfect for touring or finding a quiet lovely spot to rest in.
Arthur
Arthur, 1-night trip
10/10 Exceptional
25 Jun 2024
The facility looks old but has been renovated and the rooms are very clean.
Breakfast is good and location is great.
KIYOSHI
KIYOSHI, 1-night trip
8/10 Very good
20 Jun 2024
Good hotel near Hamburg dammtor station.
Izumi
Izumi, 1-night trip
10/10 Exceptional
24 Aug 2023
Nice location
Richard
Richard, 1-night trip
10/10 Exceptional
17 Aug 2023
It is convenient close to the station and all amenities
T
T, 2-night trip
10/10 Exceptional
4 Oct 2024
German Unity Day parkrun trip
The hotel was ideally placed for exploring the city. The room was on the 6th floor and was quiet and comfortable. Breakfast was included in the rate and the vegan food choices were good. The Reception staff were welcoming and helpful. I would definitely stay again.
Sharon
Sharon, 2-night trip
10/10 Exceptional
18 Jun 2024
Excellent value
Keith
Keith, 2-night trip
8/10 Very good
18 Dec 2023
Great location great stay.
Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away.
Room was great and breakfast as well.
Marcel
Marcel, 1-night trip
10/10 Exceptional
12 Feb 2024
Reasonable priced perfect hotel in Hamburg
Small hotel great location good service
Amazing laundry service ! My shirt came back as new
Stephen
Stephen, 1-night trip
6/10 Good
24 Jul 2024
The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.
gloria
gloria, 1-night trip
8/10 Very good
4 Nov 2024
Excellent value for money. My room was an older style single, but perfectly adequate for a 3 night stay. Good location, near Alster lakes (great for a stroll/run) and beautiful Planten un Blomen park. Rathaus about 1/2 mile. Breakfast and cleaning staff efficient and friendly. Poor WiFi. Laeiszhalle also within easy walking distance, where I attended a concert. Would use again.
Astrid
Astrid, 3-night trip
10/10 Exceptional
27 Jul 2023
Perfect. Awesome breakfast.
Torsten
Torsten, 1-night trip
8/10 Very good
4 Jun 2023
Very good situation in the city. Personal friendly.
jose luis peguero
jose luis peguero, 1-night trip
8/10 Very good
21 Jul 2023
It was very good
Neven
Neven, 1-night trip
8/10 Very good
24 Jul 2023
2 day stay
All was good, except got bad back ache from the bed both nights, never usually have a problem, room 111
Steve
Steve, 2-night trip
10/10 Exceptional
17 Sept 2024
I left behind a valuable object, and when I realized it, I immediately emailed the Alster to arrange to have it sent to me at a later destination. When I arrived, it was waiting for me!
Richard
Richard, 1-night trip
10/10 Exceptional
2 Nov 2023
Great value
A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.
Terence
Terence, 2-night trip
8/10 Very good
8 Sept 2023
Great hotel for the price
Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant.
Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.
Mr Cezar
Mr Cezar, 1-night trip
10/10 Exceptional
30 Aug 2023
I stayed here from the 22nd to 25th August. I am currently learning German and the staff were excellent in helping me to develop & learn. The hotel provided excellent breakfast options, had transport for the U-Bahn down the road and was next door to a variety of excellent shops.
Fully recommend for anyone wanting a great stay in Hamburg. The only - point was no air conditioning in the rooms, hopefully this can be added in future, but not a major issue.
Joe
Joe, 3-night trip
10/10 Exceptional
30 Jul 2023
x
Andre
Andre, 1-night trip
6/10 Good
27 Mar 2025
Ganske fint ophold. Meget god service ved ankomst og om aften.
Mit værelse var godt slidt - trængte til kærlig hånd.
Verified traveller
1-night trip
10/10 Exceptional
24 Mar 2025
Rigtig pænt hotel. Værelset var både pænt stort, rart, og virkelig godt indrettet med bl.a. to pladser til at lægge sin kuffert på. Oplever ellers ofte, at der kun er plads til en kuffert på værelser til to personer. Lækkert morgenbord, og barskab på værelset. Savnede dog mulighed for at lave en kop kaffe på værelset. Ellers var alt perfekt.
Dorte
Dorte, 2-night trip
10/10 Exceptional
20 Feb 2025
Her yere yürüyerek gidip gelmek çok güzeldi. Kahvaltı da çok iyiydi. Çalışanlarda çok yardımseverdi. Bu oteli herkese tavsiye ediyorum. Teşekkürler Hotel Alster Hof