Located near Union Square, The Donatello offers a retreat with aromatherapy and deep-tissue massages at the onsite spa. Unwind with lunch or dinner at Zingari restaurant, enjoy high-speed WiFi in your room, or take in city views from the rooftop terrace.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Bar
Gym
24/7 front desk
Air conditioning
Main amenities (12)
Housekeeping (on request)
Restaurants and bar/lounge
Fitness centre
Sauna
Valet parking
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
ATM/banking services
Multilingual staff
Feel at home (6)
Kitchenette
Private bathroom
Separate sitting area
Premium TV channels
Terrace
Coffee/tea maker
Room options
Available filters for rooms
Showing 1 of 1 room
View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
San Francisco International Airport (SFO) - 31 min drive
Concord, CA (CCR-Buchanan Field) - 35 min drive
Oakland, CA (OAK-Oakland Intl.) - 38 min drive
Bayshore Station - 9 min drive
South San Francisco Station - 14 min drive
San Francisco Station - 25 min walk
Powell St & Post St Stop - 2 min walk
Powell St & Geary Blvd Stop - 3 min walk
Powell St & Sutter St Stop - 3 min walk
Restaurants
Pinecrest Diner - 2 min walk
Pacific Cocktail Haven - 2 min walk
Cafe Mason - 3 min walk
Redwood Room - 3 min walk
Cocobang - 2 min walk
About this property
The Donatello
The Donatello puts you in a great location, within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Guests can visit the fitness centre for a workout or grab a bite to eat at Zingari, which serves lunch and dinner. Other features include a bar/lounge, a sauna and a terrace. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Powell St & Post St Stop is 2 minutes and Powell St & Geary Blvd Stop is 3 minutes.
Languages
Chinese (Mandarin), English, Filipino, Spanish
At a glance
DONE
Hotel size
94 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
DONE
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site valet parking (USD 57.0 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Zingari – This restaurant serves lunch and dinner.
Fees & policies
Refundable deposits
Deposit: USD 250.00 per accommodation, per stay
Optional extras
Housekeeping is available for an extra charge and varies based on length of stay and unit size
Parking
Covered valet parking costs USD 57.0 per night with in/out privileges
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco
Frequently asked questions
Does The Donatello offer free cancellation for a full refund?
Yes, The Donatello does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Donatello?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Donatello?
Yes. Valet parking costs USD 57.0 per night.
What are the check-in and check-out times at The Donatello?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 10:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at The Donatello?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (22-min drive) is nearby.
What is there to do at The Donatello and nearby?
Have fun with activities such as hiking, mountain biking and sailing, and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near The Donatello?
Yes, there's an on-site restaurant, Zingari.
Does The Donatello have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.
What's the area around The Donatello like?
The Donatello is in Union Square, a short 2-minute walk from Powell St & Post St Stop and 16 minutes' walk from Moscone Convention Center. Travellers love the hotel's prime location.
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The Donatello Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Restaurant
Bed
Shopping
Cities
Amenities
Food
Spacious room
What guests liked
The spa facilities, including jacuzzi and sauna, were a highlight of the stay, offering a relaxing experience. (7 reviews)
The hot tub and sauna were well-maintained and a lovely addition to the property. (6 reviews)
The property is conveniently located near many dining options with a variety of choices available. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
7 Jun 2025
Big room, a bit dated…
Pete
Pete, 3-night trip
10/10 Exceptional
20 Jan 2025
Fantastic Location
Fantastic location rooms are gorgeous the staff is amazing and the rooftop is amazing
April
April, 2-night trip
10/10 Exceptional
10 Apr 2025
The hotel was clean & we felt very safe staying there. The night staff were fantastic. Very friendly & helpful. Bob was very patient & kind letting my nephew help with the luggage. I feel he went the extra mile for us. We appreciated his kindness. The day staff could take some tips from the night staff.
Tracy
Tracy, 2-night trip
10/10 Exceptional
16 Dec 2024
Great hotel
Very good Spa
Close to good restaurants, China town
Unfortunately, too many homeless few blocks away
wilbert
wilbert, 3-night trip
8/10 Very good
2 Jan 2025
Great location within walking distance of nice malls and transport; friendly staff; good cleanliness, although it would be better if all rooms were free of carpets.
Cristiane Aigner
Cristiane Aigner, 7-night trip
10/10 Exceptional
14 Nov 2024
Everything was superb
jose
jose, 3-night trip
10/10 Exceptional
19 Aug 2024
Very nice place for a few days in SF
Sabine
Sabine, 3-night trip
8/10 Very good
20 Jan 2025
Thanks. Excellent service.
Don
Don, 2-night trip
10/10 Exceptional
12 Jul 2024
Nice stay
David
David, 6-night trip
10/10 Exceptional
3 Apr 2024
A lovely stay
Paul
Paul, 3-night trip
10/10 Exceptional
21 Aug 2024
Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
Verified traveller
4-night trip
8/10 Very good
21 Sept 2024
Nice area
jorge
jorge, 2-night trip
10/10 Exceptional
3 Jun 2024
Very nice, the restaurant has delicious food!
Aiyana
Aiyana, 3-night trip
10/10 Exceptional
12 Oct 2024
Really nice sized rooms with plenty of amenities. Club level lounge for morning coffee is very nice. Staff is extremely helpful.
Michael
Michael, 2-night trip
2/10 Poor
27 Feb 2025
Nothing.
Richard
Richard, 2-night trip
10/10 Exceptional
22 Jun 2024
high quality hotel with friendly staff and convenient location
andrzej
andrzej, 2-night trip
10/10 Exceptional
17 Oct 2024
We stayed in the King studio suite and it was wonderful. I like the amount of space we had.
Fiona
Fiona, 3-night trip
10/10 Exceptional
25 Oct 2024
Rooms were great, clean and well appointed.
Sadly the surrounding sidewalks were not clean due to rough sleepers
ALLAN
ALLAN, 3-night trip
10/10 Exceptional
21 Mar 2024
Great staff and really nice hotel, close to everything I needed.
Raluca
Raluca, 4-night trip
10/10 Exceptional
15 Jul 2024
The property itself is wonderful. Excellent staff, rooms are great, facilities were clean.
Jordan
Jordan, 2-night trip
10/10 Exceptional
21 Apr 2024
Nice hotel, things were clean and the staff was friendly.
Bryan
Bryan, 2-night trip
10/10 Exceptional
21 May 2024
Great location and amenities
KULWANT
KULWANT, 2-night trip
8/10 Very good
30 Jan 2025
Wonderful location in middle of union square. Can walk everywhere. Note: quite a few homeless in the area but no issues. Hotel was friendly, helpful and we encountered some initial problems with our room (heat and drain) but they quickly fixed by moving us to an equal room. The spa floor is beautiful. The valet and security are terrific and so friendly. Rooms are roomy and comfortable. Very nice stay. Note- they do a vacation resort sales pitch at checkin but not pushy if you aren’t interested, and great perks if you are.
Roxanne
Roxanne, 2-night trip
10/10 Exceptional
27 Mar 2024
Spacious and clean, in a central location this is a great hotel!