Guests
All properties in Punta Cana, La Altagracia, Dominican Republic

Grand Palladium Palace Resort Spa & Casino - All Inclusive

All-inclusive property with full-service spa, connected to the convention centre, near Cortecito Beach

  • Free buffet breakfast, free WiFi and free parking
From
£204

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Pool
  • Outdoor Pool
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Avda. Francia s/n, Punta Cana, 23000, La Altagracia, Dominican Republic
7.4.Good.
  • The Restaurants’s in this Resort are beneath the standard that most Punta Cana Resort are…

    Oct 3, 2021

  • Boring like no one.

    Aug 27, 2021

See all 253 reviews

Official standards

This property advises that it adheres to Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Dining options
Quiet
Walkable
Convenient

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 366 guestrooms
    • Daily housekeeping
    • On a private beach
    • Casino
    • 13 restaurants and 2 beach bars
    • Full-service spa

    Feel at home

    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Supervised childcare/activities (free)

    What’s around

    • On the waterfront
    • Cortecito Beach - 8-min walk
    • Palma Real Shopping Village - 2.4 mi / 3.9 km
    • Macao Beach - 10.1 mi / 16.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, Garden View
    • Loft Suite Garden View
    • Junior Suite Garden View
    • Deluxe Single Room, Garden View
    • Junior Suite, Ocean View
    • Junior Suite Swim Up Beachside
    • Junior Suite Beachside
    • Junior Suite Beachside Ocean View
    • Loft Suite Beachside Panoramic OV
    • Deluxe Beachside

    What’s around

    Landmarks

    • On the waterfront
    • Cortecito Beach - 8-min walk
    • Palma Real Shopping Village - 2.4 mi / 3.9 km
    • Macao Beach - 10.1 mi / 16.2 km

    Getting around

    • Punta Cana (PUJ-Punta Cana Intl.) 18-min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    • Casino shuttle (surcharge)
    map
    See on map
    Avda. Francia s/n, Punta Cana, 23000, La Altagracia, Dominican Republic

    At a glance

    Size

    • 366 rooms
    • Arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*
    • Free children's club (ages 1-17)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    *See fees & policies for additional details or extra charges

    At the property

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (free)

    Food and drink

    • Free buffet breakfast daily
    • 13 restaurants
    • 2 beach bars
    • Bar/lounge
    • Snack bar/deli
    • Swim-up bar
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Basketball on site
    • Bicycle rentals on site
    • Miniature golf on site
    • Kayaking on site
    • Motor boating on site
    • Personal motorised watercraft on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Scuba diving on site
    • Skydiving on site
    • Volleyball on site
    • Yoga classes/instruction on site
    • Golfing nearby
    • Sailing nearby
    • Snorkelling nearby
    • Windsurfing nearby

    Working away

    • Business centre
    • Number of meeting rooms - 7
    • Conference space
    • Conference space size (feet) - 605
    • Conference space size (meters) - 56
    • Conference centre
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Number of buildings/towers: 14
    • Year Built – 1994
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business centre

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Ceiling fan
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • Private spa tub
    • Separate sitting area
    • Furnished balcony

    Freshen up

    • Private bathroom
    • Jetted bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Satellite TV channels
    • MP3 docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)

    Special features

    All inclusive

    This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
    Gratuities and taxes
    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
    Food and beverages
    • All buffet and à la carte meals, snacks and beverages included
    • Room service during certain hours
    • In-room minibar (all beverages included)

    Activities and facilities/equipment
    All on-site activities and use of facilities and equipment are included.

    Water activities
    • Kayaking
    • Rowing/canoeing
    • Sailing

    Land activities
    • Fitness facilities
    • Miniature golf
    • Football
    • Tennis
    • Volleyball

    Lessons/classes/games
    • Aerobics
    • Dancing
    • Water fitness

    Kids' club
    • Supervised activities for children ages 17 years old and younger

    Entertainment
    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

    Not included
    • Golf green fees
    • Use of golf cart
    • Use of golf equipment
    • Motorised water sports
    • Scuba-diving certification
    • Scuba-diving excursions
    • Scuba-diving lessons
    • Snorkelling excursions
    • Tennis lessons
    • Surcharge for premium food items
    • Childcare
    • Spa/beauty facilities and services
    • Activities and services offered by independent operators
    • Off-site tours
    • Transport to off-site activities

    Spa

    Zentropia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Bhogali – This restaurant specialises in Indian cuisine and only serves dinner.

    Sumptuori – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

    Adelita – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.

    Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.

    El Dorado Steak House – This restaurant specialises in barbecue and only serves dinner. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Tennis on site
    • Basketball on site
    • Bicycle rentals on site
    • Miniature golf on site
    • Kayaking on site
    • Motor boating on site
    • Personal motorised watercraft on site
    • Pilates classes on site
    • Playground on site
    • Rowing or canoeing on site
    • Scuba diving on site
    • Skydiving on site
    • Volleyball on site
    • Yoga classes/instruction on site

    Nearby

    • Golfing nearby
    • Sailing nearby
    • Snorkelling nearby
    • Windsurfing nearby

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)
    • Local area shuttle and casino shuttle services are offered for an extra charge
    • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • In-room babysitting is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
    • Facility access costs USD 50 per person, per night
    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

    Contactless check-in and contactless checkout are available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property does not have lifts.

    Guests can rest easy knowing that there's a smoke detector and a security system on site.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Grand Palladium Palace Spa Casino All Inclusive
    • Palladium Spa Casino Inclusive
    • Grand Palladium Palace Spa Casino Punta Cana
    • Palladium Inclusive Inclusive
    • Grand Palladium Palace Resort Spa Casino All Inclusive
    • Grand Palladium Palace Spa Casino All Inclusive Punta Cana

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Grand Palladium Palace Resort Spa & Casino - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spaces may be limited.
    • Yes, there are 6 outdoor pools and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
    • Yes, there are 13 on-site restaurants, featuring Indian cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 January 2022 (dates subject to change). Nearby restaurants include Pranama (2 mi), Kat’s Corner (2 mi) and La Bruja (2 mi).
    • Yes, an airport shuttle is available. The charge is USD 35 per vehicle roundtrip.
    • Yes, the 4000 square-foot casino features 8 slot machines and 8 gaming tables.
    • Have fun with on-site activities such as kayaking, skydiving and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, pilates and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Grand Palladium Palace Resort Spa & Casino - All Inclusive also has 2 beach bars, a casino and a nightclub, as well as a private beach, a sauna and a Turkish bath.
    7.4.Good.
    • 10.0.Exceptional

      the best

      it was amazing, i loved, good food and excellent attention. comfortable rooms, beautiful landscape, everything spectacular, I recommend it.

      Madelin, 2 night trip, Aug 23, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      I liked that they had people come in and clean the rooms daily, unlike other places that would come and clean every 3-4 days.

      Olma, 6 night trip with friends, Aug 22, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel was perfect over all, but what i most enjoyed was annimation, and ofcourse the customer service was the best!

      ALAIN, 7 night family trip, Aug 21, 2021

      Verified Travelocity guest review

    • 10.0.Exceptional

      Excelente servicio y atención muy satisfecha

      Karelinne, 4 night romance trip, Aug 20, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      It was great

      Shakira, 2 night trip, Aug 19, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The property was very clean and I loved everything they had to offer. The room was amazing the swim out pool room was outstanding. I love the 24 hour housekeeping. Honestly the only thing I didn’t like was all the similar grand palladium hotel names that they were all so close

      Jonathan, 3 night family trip, Aug 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Friendly, Clean, welcoming

      3 night family trip, Aug 16, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Like how there’s an adult pool open till midnight. Due to Covid there were many things close such as restaurants and entertainment.

      Jarleny, 3 night trip with friends, Aug 16, 2021

      Verified Expedia guest review

    • 2.0.Poor

      the view from the room was nice but the food is terrible especially the Mexican an the hibachi, pepole have to be waiting in line at the buffet,i thought i was in high school at the cafeteria 😭

      3 night romance trip, Aug 13, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Lo que más me gustó fue la comida. Un poco aburrido

      1 night romance trip, Aug 11, 2021

      Verified Expedia guest review

    See all 253 reviews