John F. Kennedy International Airport (JFK) - 53 min drive
Newburgh, NY (SWF-Stewart Intl.) - 85 min drive
New York W 32nd St. Station - 6 min walk
New York 23rd St. Station - 7 min walk
Penn Station - 8 min walk
28 St. Station (7th Av.) - 2 min walk
28 St. Station (Broadway) - 4 min walk
23 St. Station (7th Av.) - 6 min walk
Restaurants
Starbucks - 1 min walk
Ajisen Ramen - 1 min walk
The Fleur Room - 3 min walk
Le Pain Quotidien - 2 min walk
Playa Bowls - 2 min walk
About this property
TownePlace Suites by Marriott New York Manhattan/Chelsea
TownePlace Suites by Marriott New York Manhattan/Chelsea puts you in a great location, within a short 10-minute walk of Madison Square Garden and 5th Avenue. Guests can visit the 24-hour fitness centre for a workout, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM. Also, Empire State Building and Times Square are within a 15-minute walk. Fellow travellers like that it's only a short walk to public transportation: 28 St. Station (7th Av.) is steps away and 28 St. Station (Broadway) is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
247 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 65 per day)
Off-site parking within 751 ft (USD 65 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Facilities
Built in 2021
Safe-deposit box at front desk
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Transfer shower
Lever door handles
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini fridge
Microwave
Cookware, dishes and utensils
Dishwasher
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Mobile key entry
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Parking
Self-parking costs USD 65 per day
Parking is available nearby and costs USD 65 per day (751 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel
Frequently asked questions
Does TownePlace Suites by Marriott New York Manhattan/Chelsea offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott New York Manhattan/Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at TownePlace Suites by Marriott New York Manhattan/Chelsea?
Yes, pets are welcome, with a limit of 1 total. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott New York Manhattan/Chelsea?
Yes. Self-parking costs USD 65 per day.
What are the check-in and check-out times at TownePlace Suites by Marriott New York Manhattan/Chelsea?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at TownePlace Suites by Marriott New York Manhattan/Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at TownePlace Suites by Marriott New York Manhattan/Chelsea and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around TownePlace Suites by Marriott New York Manhattan/Chelsea like?
TownePlace Suites by Marriott New York Manhattan/Chelsea is in Manhattan, a short 2-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from Madison Square Garden. Travellers love the hotel's prime location.
TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
15 Dec 2024
They oversold so we didn’t have a room when we got there. Staff was nice about it, but we never try to do anything nice. So when we go there and our hotel was not available it was quite upsetting. However, we are getting a refund so that pretty much makes up for it.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
David
David, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Leslie
Leslie, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Laura
Laura, 5-night trip
Verified Hotels.com guest review
2/10 Poor
10 Dec 2024
Door Slamming Hell
The hotel is one big slamming door. A very narrow building with tiny rooms that each have very heavy steel door on closers. The entire floor would shake when a door slammed, which was every few minutes. The elevators were ridiculously slow… average 10 minute wait so we mostly walked down from 10th floor but had to endure it going up.
Johnny
Johnny, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Will be staying again!
The room was cozy and comfortable, the location was very convenient, and the staff was friendly and helpful. I will definitely be staying here again!
Caroline
Caroline, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Sophia
Sophia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Dec 2024
Lizbeth
Lizbeth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Kelly
Kelly, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Meda
Meda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Great value for your money
Great location, clean, next.to subways and in the middle.of chelsea.
Great choice
Luca
Luca, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Heather D
Heather D, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Anniversary Trip
NY City has so much to see and do, and this hotel has a great location, walking distance to many different attractions and restaurants, very nice and clean, my room was cleaned every day for the 3 days that we stayed, friendly front desk and employees, very good breakfast, hospitality was top notch, and the price was much lower than other hotels, amazing service!!!!!
ARNOLDO
ARNOLDO, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Fabulous hotel!
Wonderful property to stay at, beautiful rooms, very comfortable, great staff, couldn’t fault it
James
James, 3-night trip
Verified Hotels.com guest review
6/10 Good
15 Nov 2024
Heath
Heath, 5-night trip
Verified Hotels.com guest review
6/10 Good
13 Nov 2024
Too narrow
Too small rooms, not much area to open medium and large luggages. Then constantly the service trolley are constantly on my way out leaving a narrow, one person only to pass.
Though it is quite clean.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Maria
Maria, 6-night trip
Verified Hotels.com guest review
6/10 Good
30 Oct 2024
Bryan
Bryan, 3-night trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
En general el hotel está bien, buena ubicación, limpio y con desayuno. La atención buena y los servicios comunes también. La habitación es más chica de lo que parece en las fotos, el desayunador está siempre muy lleno y hay filas largas (podes llevar la comida a la habitación).
Federico
Federico, 7-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Great solo trip to NYC
Check-in and out was a breeze. Staff were friendly and room was clean. The lifts were really slow though and the queues for breakfast was massive that I ended up packing to eat in my room instead which was fine.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Sheila
Sheila, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Great location and great room. Loved that it felt like I was in a studio apartment
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Perfect for weekend trips
My best friend and I did a long weekend and this hotel was perfect for what we needed. It was a bonus having the small kitchenette in the room, that way if we wanted to bring dinner leftovers home, we could. But also, making tea or coffee in the room was nice since trying to go down for breakfast was almost impossible. The line was very long and we opted to go out for breakfast bagels instead. The only “bad” thing about the room is that the pillows were a little too soft so you’ll need both to layer and sleep on. Room and bathroom were very clean and they cleaned the room each day so it was nice getting clean towels everyday.