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Luxury resort with spa, near Kamala Beach
Everything about the hotel is great except for the smell of damp in our room even though…
Dec 19, 2019
Hyatt Regency Phuket is an amazing resort! Excellent views and staff. Would definitely…
Dec 3, 2019
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Buffet breakfast is offered for an extra charge of THB 766 for adults and THB 383 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.
Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Amazing infinity pool, beautiful location and well maintained property. Variety of food can be improved, limited choices. One thing which stood apart from my previous visits to different high rated hotels in Thailand across cities is the significant decline in staff behaviour, which has become perfunctory and lacks finesse, unexpected at 5 star hotels. This was visible in Hyatt as well.
2 night family trip, Oct 3, 2019
Verified Expedia guest review
Firstly I'll start with the staff. They're fantastic. Couldn't do enough and very friendly. Lovely people. The rooms are very nice unfortunately our plunge pool kept breaking and we had to ask 6 times for it to be fixed. It fi ally was. The pool itself was a little grubby though and there were issues with insects both around the pool and in the room through the air con. The rooms come with tea and coffee facilities and are topped up every day also with complimentary bottles water however they provide no milk and when I asked for this it had to be bought through room service. We got some from the 7 eleven in kamala. Much cheaper. The food in the hotel was fantastic however its very expensive. 220 baht for a Coke (over 6pounds) in todays exchange rate. Shockng! The hotel provides a free shuttle to and from kamala which is needed as its quite a walk but sadly this stops very early so you cannot get it into town for a dinner and back. Last shuttle was 6pm I think. And the shuttle to patong was 300baht each way and again stopped at around 6pm. Terrible really of you wanted to have tea in the towns. The concierge lady was fantastic and very very helpful. She booked a number of trips for us. Very nice lady. The pool is outstanding and plenty of sunbeds with fresh towels and service available. Overall if the shuttles were later in the day and the pool worked I would highly recommend. However if you want to get around easier I recommend staying in karon beach.
13 night romance trip, Aug 3, 2019
Verified Expedia guest review
We booking for room type terrace we hope to see in the good atmosphere but very disappointed didn’t inform us about construction and unresponsive that Incase but comprehensive service it’s better professional skills good service mine
2 night trip, Jul 14, 2019
Verified Expedia guest review
Service with kindness ,clean room and good food and beverages
S-20, 2 night trip, May 17, 2019
Verified Expedia guest review
The pool lighting is very poor , need to be renovated.
5 night family trip, Apr 16, 2019
Verified Expedia guest review
Overall excellent hotel but the restaurant was over priced and no vary on the menu.
8 night trip with friends, Mar 26, 2019
Verified Expedia guest review
This property covers all aspects of hospitality in a lovely manner. Being from Indian origin, we strived to have Indian food in Phuket which we got here. Breakfast was amazing, even the hotel staff was quite helping. Strongly recommend this hotel to everyone!!
2 night romance trip, Mar 21, 2019
Verified Expedia guest review
We arrived a day later, due the flight being cancelled by the airline. We had requested an extension due to this, however hotel was not accommodating.
7 night romance trip, Feb 27, 2019
Verified Expedia guest review
Initial viewing of our Sea view pool room was not up to standard, the room was perfect but the pools outside area required renovation plus there was no sea view due to foliage, this could be remedied by cutting this back. Having asked to be moved the staff duly did and went beyond our expectations therefore having stayed at this hotel previously I continue to class this hotel as outstanding.
John, 4 night romance trip, Feb 25, 2019
Verified Hotels.com guest review
Some of the hotel staff members(especially manager incharge at night Mr.VIT) were very rude and didn’t knew how to deal with their guests, unfortunately this is very disappointing and are not the standards of a 5-Star Hotel. Many staff members were not proficient in english language because of which there was difficulty in explaining the stuff to them.
5 night trip, Jan 12, 2019
Verified Expedia guest review
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