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All properties in Kamala, Phuket (province), Thailand

Hyatt Regency Phuket Resort

Luxury resort with spa, near Kamala Beach

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from April 3 2020 to March 31 2021 (dates subject to change).
  • Hyatt Regency Phuket Resort
  • Hyatt Regency Phuket Resort
  • Beach
  • Beach
  • Hyatt Regency Phuket Resort
1 / 256Hyatt Regency Phuket Resort
8.2.Very good.
  • Everything about the hotel is great except for the smell of damp in our room even though…

    Dec 19, 2019

  • Hyatt Regency Phuket is an amazing resort! Excellent views and staff. Would definitely…

    Dec 3, 2019

See all 407 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Dining options
Convenient
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 201 guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool

Feel at home

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Fridge
  • Connecting/adjoining rooms available

What’s around

  • Kamala Beach - 17-minute walk
  • Phuket Fantasea - 36-minute walk
  • Hua Beach - 7-minute walk
  • Tsunami Memorial - 20-minute walk
  • Laem Singh Beach - 2.9 mi / 4.6 km
  • Surin Beach - 3.5 mi / 5.7 km
This property is closed from 3 April 2020 to 31 March 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Ocean View
  • Suite, 1 King Bed, Terrace (Whirlpool)
  • Room, 2 Single Beds, Ocean View
  • Room, 1 King Bed (Plunge Pool)
  • Room, 1 King Bed
  • Family Room, 2 Bedrooms
  • Club Room, 2 Single Beds, Ocean View
  • Room, 2 Single Beds
  • Regency, Suite, 2 Bedrooms
  • Suite, 1 King Bed, Ocean View (Hilltop)

Location

  • Kamala Beach - 17-minute walk
  • Phuket Fantasea - 36-minute walk
  • Hua Beach - 7-minute walk

What’s around

Landmarks

  • Kamala Beach - 17-minute walk
  • Phuket Fantasea - 36-minute walk
  • Hua Beach - 7-minute walk
  • Tsunami Memorial - 20-minute walk
  • Laem Singh Beach - 2.9 mi / 4.6 km
  • Surin Beach - 3.5 mi / 5.7 km
  • Bang Tao Beach - 4.5 mi / 7.2 km
  • Patong Beach - 4.6 mi / 7.5 km
  • Jungceylon Shopping Center - 6 mi / 9.6 km
  • Kalim Beach - 3.9 mi / 6.2 km
  • Bangla Road - 7 mi / 11.2 km

Getting around

  • Phuket (HKT-Phuket Intl.) 56-min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Thailand may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Water dispenser

Things to do

  • Fitness classes on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

Working away

  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 2325
  • Conference space size (meters) - 216
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 14
  • Year Built – 2013
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Farsi
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Thai
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nahm Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Dining

The Pool House – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Sunset Grill – Overlooking the ocean, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

The Pool Bar – This poolside bar only serves light fare. Happy hour is offered. Open daily.

The Upper Pool Bar – This bar overlooks the ocean and pool. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness classes on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby

Small print

Also known as

  • Hyatt Regency Phuket Resort Kamala
  • Regency Phuket
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Kamala
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket Resort Resort
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Resort Resort Kamala
  • Hyatt Regency Phuket Resort
  • Hyatt Regency Phuket Kamala
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket
  • Hyatt Regency Phuket Resort Resort
  • Hyatt Regency Phuket Resort Kamala
  • Hyatt Regency Phuket Resort Resort Kamala
  • Regency Hyatt Phuket

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of THB 766 for adults and THB 383 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

For transfers, guests must contact the property 72 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt Regency Phuket Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from 3 April 2020 to 31 March 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets and nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 on-site restaurants, featuring international cuisine, ocean views and poolside dining. Nearby restaurants include Plum Prime Steakhouse (5-min walk), The Deck (10-min walk) and Bua Restaurant (10-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
  • Have fun with nearby activities such as boat tours, fishing and jet-skiing. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hyatt Regency Phuket Resort also has 2 bars and a 24-hour fitness centre, as well as a garden.
8.2.Very good.
  • 8.0.Very good

    Amazing infinity pool, beautiful location and well maintained property. Variety of food can be improved, limited choices. One thing which stood apart from my previous visits to different high rated hotels in Thailand across cities is the significant decline in staff behaviour, which has become perfunctory and lacks finesse, unexpected at 5 star hotels. This was visible in Hyatt as well.

    2 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    Firstly I'll start with the staff. They're fantastic. Couldn't do enough and very friendly. Lovely people. The rooms are very nice unfortunately our plunge pool kept breaking and we had to ask 6 times for it to be fixed. It fi ally was. The pool itself was a little grubby though and there were issues with insects both around the pool and in the room through the air con. The rooms come with tea and coffee facilities and are topped up every day also with complimentary bottles water however they provide no milk and when I asked for this it had to be bought through room service. We got some from the 7 eleven in kamala. Much cheaper. The food in the hotel was fantastic however its very expensive. 220 baht for a Coke (over 6pounds) in todays exchange rate. Shockng! The hotel provides a free shuttle to and from kamala which is needed as its quite a walk but sadly this stops very early so you cannot get it into town for a dinner and back. Last shuttle was 6pm I think. And the shuttle to patong was 300baht each way and again stopped at around 6pm. Terrible really of you wanted to have tea in the towns. The concierge lady was fantastic and very very helpful. She booked a number of trips for us. Very nice lady. The pool is outstanding and plenty of sunbeds with fresh towels and service available. Overall if the shuttles were later in the day and the pool worked I would highly recommend. However if you want to get around easier I recommend staying in karon beach.

    13 night romance trip, Aug 3, 2019

    Verified Expedia guest review

  • 6.0.Good

    We booking for room type terrace we hope to see in the good atmosphere but very disappointed didn’t inform us about construction and unresponsive that Incase but comprehensive service it’s better professional skills good service mine

    2 night trip, Jul 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Service with kindness ,clean room and good food and beverages

    S-20, 2 night trip, May 17, 2019

    Verified Expedia guest review

  • 6.0.Good

    The pool lighting is very poor , need to be renovated.

    5 night family trip, Apr 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall excellent hotel but the restaurant was over priced and no vary on the menu.

    8 night trip with friends, Mar 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    This property covers all aspects of hospitality in a lovely manner. Being from Indian origin, we strived to have Indian food in Phuket which we got here. Breakfast was amazing, even the hotel staff was quite helping. Strongly recommend this hotel to everyone!!

    2 night romance trip, Mar 21, 2019

    Verified Expedia guest review

  • 4.0.Fair

    We arrived a day later, due the flight being cancelled by the airline. We had requested an extension due to this, however hotel was not accommodating.

    7 night romance trip, Feb 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Little things that matter the most

    Initial viewing of our Sea view pool room was not up to standard, the room was perfect but the pools outside area required renovation plus there was no sea view due to foliage, this could be remedied by cutting this back. Having asked to be moved the staff duly did and went beyond our expectations therefore having stayed at this hotel previously I continue to class this hotel as outstanding.

    John, 4 night romance trip, Feb 25, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Some of the hotel staff members(especially manager incharge at night Mr.VIT) were very rude and didn’t knew how to deal with their guests, unfortunately this is very disappointing and are not the standards of a 5-Star Hotel. Many staff members were not proficient in english language because of which there was difficulty in explaining the stuff to them.

    5 night trip, Jan 12, 2019

    Verified Expedia guest review

See all 407 reviews