Located near Hanoi Opera House, Capella Hanoi offers a tranquil retreat with an indoor pool and rooftop terrace. Indulge in international cuisine at one of three restaurants or unwind with a massage at Auriga Spa. With free WiFi, multilingual staff, and helpful concierge services, previous guests rave about the attentive staff.
Angelina - Italian Restaurant & Lounge - 1 min walk
VOU CF 18B Tông Đản - 2 min walk
Le Club - 1 min walk
El Gaucho Steakhouse - Tràng Tiền - 3 min walk
Thai Holdings Tông Đản - 2 min walk
About this property
Capella Hanoi
Capella Hanoi features a rooftop terrace and puts you within a five-minute walk of Hanoi Opera House. Guests can visit the spa to be pampered with deep-tissue massages, facials or body treatments, and Backstage, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French, Vietnamese
At a glance
Hotel size
47 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site parking is limited (max. 3 spaces per unit)
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 6:30 AM–11:00 AM
3 restaurants
2 bars/lounges
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Children's games
Toys
Art supplies
Baby bath
Fireplace guard
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An indoor pool
Full-service spa
Sauna
Steam room
Art Deco architecture
Accessibility
Lift
Smooth flooring in room
Thin carpet in room
Hardwood flooring in room
Room amenities
Be entertained
IPad
IPod docking station
65-inch LED TV
Satellite TV channels
Home comfort
Air conditioning and heating
Stocked minibar (select free items)
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
Balcony
Individually furnished and decorated
Freshen up
Separate bath and shower
Rainfall shower heads
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Chef
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Auriga Spa has couples treatment room(s). Services include deep-tissue massages, Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Backstage – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Diva's Lounge – This cocktail bar specialises in Vietnamese cuisine and only serves light fare. Open daily.
Koki – On-site restaurant. Open daily.
The Hudson Rooms – On-site fine-dining restaurant. Open daily.
The Hudson Rooms – On-site cocktail bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for VND 3969000.0 per night
Guests must contact this property in advance to reserve high chair
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi
Frequently asked questions
Does Capella Hanoi offer free cancellation for a full refund?
Yes, Capella Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Capella Hanoi?
Yes, there's an indoor pool.
Are pets allowed at Capella Hanoi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Capella Hanoi?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Capella Hanoi?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Capella Hanoi and nearby?
Capella Hanoi has 2 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Capella Hanoi?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Capella Hanoi have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Capella Hanoi like?
Capella Hanoi is in Hoan Kiem, a short 6-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Opera House.
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Capella Hanoi Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Aug 2024
Great location with excellent decor, staff and food.
Oliver
Oliver, 3-night trip
10/10 Exceptional
2 May 2024
Excellent service and beautiful hotel deco.
Conrad Joseph
Conrad Joseph, 2-night trip
10/10 Exceptional
31 Jan 2025
Exceptional
Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level.
I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.
Arnt
Arnt, 1-night trip
10/10 Exceptional
17 Dec 2023
Great hotel
Very nice hotel. Perfect service and amenities.
Sebastien
Sebastien, 1-night trip
10/10 Exceptional
23 Jul 2024
Really great
Briana
Briana, 1-night trip
8/10 Very good
18 Aug 2024
Conveniently located close to the old town and tourist attractions.
We had a great time.
Thank you very much.
Katsuhito
Katsuhito, 3-night trip
10/10 Exceptional
28 Jan 2024
Attention to details and tip top service from all the staff. Best hotel!
Carol
Carol, 4-night trip
10/10 Exceptional
13 Nov 2024
Simply outstanding and over the top service !
We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Anna
Anna, 1-night trip
10/10 Exceptional
10 Jul 2024
Excellent service
Matthew Kai
Matthew Kai, 3-night trip
10/10 Exceptional
3 Oct 2023
Very good service and welcomed by staff
Enjoyed afternoon tea and evening ritual sessions
Will definitely revisit again
Wing Chi
Wing Chi, 3-night trip
10/10 Exceptional
8 Jul 2024
One of the best
Lovely hotel with excellent service. We really enjoyed our stay with Capella and it was one of our best hotel experiences.
All the small details makes it special. Highly recommended.
Dang Khoa Vu
Dang Khoa Vu, 2-night trip
10/10 Exceptional
25 Mar 2023
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Danielle
Danielle, 5-night trip
10/10 Exceptional
13 Apr 2024
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Philip
Philip, 3-night trip
10/10 Exceptional
29 May 2024
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Rhian
Rhian, 1-night trip
10/10 Exceptional
12 Dec 2023
Had a great experience at The Capella. Everything was first rate!!
Gail
Gail, 1-night trip
10/10 Exceptional
28 Mar 2024
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Peter
Peter, 2-night trip
10/10 Exceptional
22 Jul 2023
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Roo
Roo, 3-night trip
10/10 Exceptional
26 May 2024
Terrific
Andrew
Andrew, 1-night trip
10/10 Exceptional
4 Jul 2023
Best hotel experience we could have possibly asked for on a celebratory weekend. The personalised service, thoughtful recommendations, wonderfully appointed rooms, excellent housekeeping, delightful hotel rituals, authentic food, relaxing spa, and cohesive opera theme are simply second to none. Would travel the world for a chance to stay at this hotel again.
Shivin
Shivin, 3-night trip
10/10 Exceptional
8 Apr 2024
Ridiculous. In a good way.
Over the top. If the staff could breathe for you, they would. The finest construction in the most elaborate decor.
david
david, 1-night trip
10/10 Exceptional
2 Dec 2022
It was perfect
I experienced the best hotel in my life. The staff were very kind, the room and bathroom were very clean, and when I came back from going out, it was well organized. The breakfast was excellent and the afternoon tea and happy hour wine were really good. I really want to go back to Capella Hanoi!All the staff were kind, but the best was Duc. He had the best sense.