The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with indoor pool, near Costanera Center

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
Lobby
Spa
View from property
Egyptian cotton sheets, premium bedding, minibar, in-room safe
In the heart of Santiago, The Ritz-Carlton, Santiago offers an unforgettable experience. Enjoy a meal at Estro or unwind in the sauna and steam room. With a health club, indoor pool, and helpful staff previous guests rave about - your stay is sure to be nothing short of luxurious.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Internet access
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • WiFi in the lobby
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is £221
30 May - 31 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

Club Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Presidential Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Gran Torre Santiago - 14 min walk - 1.2 km
  • Parque Arauco Mall - 2 min drive - 2.1 km
  • Medical Center Hospital Worker - 6 min drive - 6.0 km
  • San Cristobal Hill - 8 min drive - 4.4 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 31 min drive
  • Parque Almagro Station - 9 min drive
  • Matta Station - 9 min drive
  • Hospitales Station - 9 min drive
  • El Golf Station - 1 min walk
  • Alcantara Station - 7 min walk
  • Tobalaba Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪La Panera Rosa - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

When you stay at The Ritz-Carlton, Santiago, you'll be within a 10-minute drive of Costanera Center and Parque Arauco Mall. Guests can relax at the Hot tub, work out at the health club or grab a bite to eat at the coffee shop/cafe. This luxurious hotel also features an indoor pool, a sauna and a steam room. Fellow travellers love the helpful staff. Public transportation is only a short walk: El Golf Station is steps away and Alcantara Station is 7 minutes.

Languages

English, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 205 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 12 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 16 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 32-inch plasma TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired Internet and WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Water-efficient showers only

Special features

Dining

Estro – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • WiFi is available in guest rooms for USD 17 per day (rates may vary)
  • WiFi is available in public areas for USD 19 per night (rates may vary)
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125 per pet, per stay

Parking

  • Self-parking costs USD 16 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Santiago?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Santiago?

Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at The Ritz-Carlton, Santiago?

Yes. Self-parking costs USD 16 per day.

Is an airport shuttle service offered by The Ritz-Carlton, Santiago?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at The Ritz-Carlton, Santiago and nearby?

Have fun with nearby winter activities such as skiing, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. The Ritz-Carlton, Santiago also has a sauna and a steam room.

Are there restaurants at or near The Ritz-Carlton, Santiago?

Yes, there's an on-site restaurant, Estro.

What's the area around The Ritz-Carlton, Santiago like?

The Ritz-Carlton, Santiago is a short 1-minute walk from El Golf Station and 14 minutes' walk from Costanera Center.

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The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bed
Cities
Food
Breakfast
Gyms (public)
Concierge
Room service

What guests liked

  • Breakfast was consistently described as superb, amazing, and excellent with well-trained and attentive staff. (8 reviews)
  • The pool was warm, nice to swim in, and offered great views from the 15th floor. (4 reviews)
  • The spa offers a relaxing experience with a beautiful outdoor terrace, sauna, hot tub, and friendly staff. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Excellent, friendly staff
1-night trip

10/10

Excellent hotel and location
1-night trip

10/10

Everything was absolutely great!
3-night trip

8/10

The breakfast buffet was excellent
1-night trip

10/10

Great spot to base for a visit to Santiago
3-night trip

10/10

We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
6-night trip

10/10

Located in the beautiful Las Condes neighborhood, safe and attractive.
2-night trip

10/10

Best stay ever!!!
3-night trip

10/10

The service and staff are top rate.
1-night trip

10/10

The customer service was incredible. The people were so nice so polite one of my best trip.
6-night trip

10/10

The best Ritz Carlton I’ve ever stayed in. Service and attitude of staff was exceptional. Great restaurant on first floor. The Club Level had great food and beverage selections and an awesome breakfast in the morning. Recommend this hotel highly as it exceeded all expectations
4-night trip

10/10

We liked the excellent service from all the staff from our check-in experience at reception, to the servers in the restaurant each morning to the spa staff as well as the house keeping staff. Our room was refreshed and cleaned each day and we were grateful. We thoroughly enjoyed the roof top pool and deck area which was a great retreat from the busy city. We were entertained by a highly skilled pianist each evening in the bar area. What a delight that was for us. We will return on our next trip.
3-night trip

8/10

Property is a bit dated, but fine otherwise
1-night trip

10/10

Great service and beautiful Hotel
1-night trip

10/10

Excellent staff. Appreciate the intelligence and efficiency of the staff.
1-night trip

6/10

The hotel’s AC isn’t working properly, and most of the guests are American, but the TV only has one American channel. The reception staff isn’t very friendly, but the restaurants and the service there are excellent. The food was fantastic overall.
3-night trip

10/10

Beautiful hotel. Staff was awesome.
1-night trip

10/10

We appreciate the Ritz and it’s staff. The service was great, people friendly and extremely helpful. They were able to accommodate both an early arrival and late check out.
7-night trip

10/10

The staff was amazing
1-night trip

10/10

Great time here! Great location food
1-night trip

10/10

Great place would definitely stay again
1-night trip

10/10

Beautiful hotel!
1-night trip

10/10

Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
2-night trip

10/10

Super hotel
2-night trip

10/10

Very nice large room and great coffee.
3-night trip