Mystique St Lucia by Royalton

4.0 star property
Beachfront resort with spa, near Reduit Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mystique St Lucia by Royalton

Front of property
Aerial view
Presidential Suite | View from room
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

Presidential Suite

Highlights

Separate sitting area
Private plunge pool
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
  • 127 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Grand Suite

Highlights

Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Separate bath and shower
Rainfall showerhead
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Reduit Beach, Gros Islet

What's nearby

  • Reduit Beach - 2 min walk - 0.3 km
  • Splash Island Water Park Saint Lucia - 3 min walk - 0.3 km
  • Rodney Bay Marina - 3 min drive - 2.4 km
  • Pigeon Island National Landmark - 7 min drive - 5.5 km
  • Smugglers Cove - 15 min drive - 6.4 km

Getting around

  • Castries (SLU-George F. L. Charles) - 20 min drive
  • Vieux Fort (UVF-Hewanorra Intl.) - 94 min drive

Restaurants

  • ‪KFC - ‬11 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬7 min walk
  • ‪Royal Palm Bar - ‬6 min walk

About this property

Mystique St Lucia by Royalton

At Mystique St Lucia by Royalton, you can spend time at the beach enjoying beach umbrellas, beach massages and sunloungers. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. L'Epicure Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. The helpful staff and beach location get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

At a glance

Hotel size

  • 95 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

What to do

  • On the beach
  • Golfing nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

L'Epicure Restaurant – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Mahi's Beach Restaurant – This beachfront seafood restaurant specialises in seafood and only serves lunch. Open daily.
The Mistral – On-site cocktail bar. Open daily.
Le Mirage – This bar is located by the pool. Happy hour is offered. Open daily.
Chic – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 15 for children
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The use of drones is not permitted at this property.

Also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Frequently asked questions

Does Mystique St Lucia by Royalton offer free cancellation for a full refund?
Yes, Mystique St Lucia by Royalton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mystique St Lucia by Royalton?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Mystique St Lucia by Royalton?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mystique St Lucia by Royalton?
Yes, there's free self parking.
What are the check-in and check-out times at Mystique St Lucia by Royalton?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
What is there to do at Mystique St Lucia by Royalton and nearby?
Have fun with nearby activities such as zip-lining and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Mystique St Lucia by Royalton also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mystique St Lucia by Royalton?
Yes, there are 3 on-site restaurants, featuring beachfront dining, international cuisine and garden views.
Does Mystique St Lucia by Royalton have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Mystique St Lucia by Royalton like?
Mystique St Lucia by Royalton is located on the waterfront, a short 1-minute walk from Windward Islands and 2 minutes' walk from Reduit Beach.

Mystique St Lucia by Royalton Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

My stay at Mystic by Royalton in St. Lucia was extremely disappointing. The resort is below standards, has recently been bought out by Royalton and will be shutting down for demolishing starting August. Old and broken fixtures throughout, indicating a severe lack of maintenance. Walls were moldy and demonstrated water damage. The resort was filthy. The customer service was poor, with unprofessional staff who did not seem to care about guest satisfaction. The food was disgusting and barely edible, far from what you would expect at a resort, overall experience very unpleasant. I would not recommend this resort to anyone seeking a comfortable and enjoyable stay. Rating -0
Gloria, 6-night family trip
Verified Expedia guest review

4/10 Fair

Property closing down in a week. Conditions were poor. The price I paid is extremely ridiculous for what I received. I want a partial refund
Zenobria, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This is my second stay at Mystique. This time I spent more days. At the main restaurant I requested a sprite during lunch, i watched the waitress pass me over & over. I left the restaurant and didn’t receive the drink. I would understand if the restaurant was busy but it wasn’t for her to not serve. The phone lines were down from check in to check out. Thank God I had mins on my cell phone I had to call front desk to request towels that house keeping missed.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and welcoming staff
Frantzlodmahere, 5-night trip
Verified Expedia guest review

6/10 Good

The room was really nice and spacious which I truly enjoyed. The hotel overall could use some TLC to upgrade the facilities like the public bathrooms. The food also left a lot to be desired especially for the price that was charged. The staff was very friendly and welcoming but that would not be enough to get me to stay there again.
De-anne, 4-night business trip
Verified Expedia guest review

2/10 Poor

There was no maintainence in the property and the property staff were unprofessional
Ashish, 2-night trip
Verified Expedia guest review

4/10 Fair

Cockroaches in the room. Food is so-so. No AC near the bed. Anyway it’s closing in July.
7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Deff need transport it’s a hour and a half from airport
Shadae Lashonda, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff
Chandra Kant, 5-night romance trip
Verified Expedia guest review

2/10 Poor

THE STAFF AT RECEPTION ARE RUDE AND UNACCOMMODATING. IT TOOK ME 4 HOURS TO CHECK IN AND THEY CHARGED UNREASONABLE AMOUNT TO ADD ON A GUEST AND THEY SAID THAT IT WAS NOT ALL INCLUSIVE PACKAGE WHICH IS WHAT I THOUGHT I HAD PAID FOR! THE ROOM IS RUN DOWN AND THEY PLAN TO DEMOLISH THE PROPERTY IN 4 MONTHS. THE ROOM’S GLASS DOOR TO THE BALCONY DID NOT LOCK AND THEY NEVER FIXED IT! THE BEACH WAS NICE BUT THE WATER WAS NOT CLEAR! THEY NEED NEW FRONT DESK STAFF AND MANAGEMENT! THEIR LACK IF CARE AND CONCERN WAS TERRIBLE. FRONT DESK STAFF: GRETA/JULIA. ELIJAH SEEMED TO CARE BUT WAS POWERLESS TO DO ANYTHING AND DISAPPEARED FOR LONG PERIODS OF TIME!
Roula, 3-night trip
Verified Orbitz guest review

6/10 Good

Marla K., 7-night trip
Verified Expedia guest review

6/10 Good

It does have a very nice beach.
Kenneth, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The property has a beautiful beach and the grounds are immaculate. We had a great stay!
Cerasela, 9-night trip
Verified Expedia guest review

4/10 Fair

Beach is beautiful but the hotel is a dump with terrible food and no entertainment. Thankfully it is being torn down in a few months.
Zachery Christopher, 7-night family trip
Verified Expedia guest review

4/10 Fair

This was the catfish of all hotel stays. If you are looking for the resort in the pictures, you won’t find it at this hotel. The rooms are from the 1920’s- completed with a clean line of mold on their shower curtains. Not to mention the toilet we had to keep fixing to make the water stop running. They have 1 restaurant at night that is only open 4 nights a week. The buffet is subpar. Mahi’s is a tiny shack open for lunch and was the only decent food. The staff was friendly. We tried to leave after night one but there were no openings at the 5 other resorts we attempted to book. Completely disappointed in the product we were sold vs what we actually got- not to mention for the money we paid.
Verified Travelocity guest review

10/10 Exceptional

Rebecca, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Stay away Old property with untrained personal One restaurant with limited selection, Flies at buffet. Worst all inclusive hotel I ever booked
Dmytro, 1-night family trip
Verified Orbitz guest review

2/10 Poor

Blinera, 6-night trip
Verified Expedia guest review

2/10 Poor

We pay premium for this vacation Do not treat this hotel as all inclusive hotel Third class hotel with untrained and unwilling to work personal. Flies at buffet area, one restaurant that you need to book every day for dinner with limited selection Every day was something wrong: when we arrived bell boy bring us to dirty room that takes them another hour to clean up, another day they just skip cleaning our room an we get new towels only at 7 pm No premium drinks, only cheap local staff. If you really want not to ruin your vacation stay away from this place
Dmytro, 6-night family trip
Verified Orbitz guest review

2/10 Poor

Noah, 7-night trip
Verified Expedia guest review

2/10 Poor

Do not recommend
My husband and I just returned from an 8 night stay and wanted to leave on day 2. The positive… the staff was wonderful and so helpful, we can’t say enough about the people. The beach was beautiful and is where we spent a majority of our time. Get up early to ensure you get an umbrella - it’s worth it! The negative….the resort was falling apart. We had water dripping from the ceiling (we were on the first floor), no hot water on night 2 and no cold water on night 8. We had to move rooms as did a few of the other guests we happened to meet. Some rooms are more updated than others. The food was absolutely horrible and they never changed the menu. We gave up on the all inclusive and went off the property for every meal. I would not recommend this place for anyone who feels like good food and quality wine are a key aspect of a good vacation.
Mel, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful beach, good buffet, excellent balcony on ocean front, rooms need a little sprucing up, no TV in bedroom
Lori, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is clean and well kept. Loved the pool and swim up bar.
Elsa, 6-night romance trip
Verified Expedia guest review

2/10 Poor

Trevor, 3-night trip
Verified Expedia guest review

8/10 Very good

Great resort. The food and drinks were great! Only complaint is the resort lost all water on the last day and no one could shower or flush toilets.
Bree, 4-night trip
Verified Hotels.com guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Property Cleanliness & Nice Bathroom
Check-In Time
3:00 PM