Overlooking the vibrant Costera Acapulco, Hotel Delfines Acapulco by NG Hoteles offers an unforgettable retreat. Enjoy a refreshing swim in the outdoor pool or children's pool, relax on the sun-kissed terrace, and indulge in a delightful meal at the restaurant. The 24-hour front desk is always ready to assist.
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
What's nearby
Condesa Beach - 5 min walk - 0.5 km
Galerías Acapulco - 7 min walk - 0.6 km
Diana the Huntress - 8 min walk - 0.8 km
Parque Papagayo - 10 min walk - 0.9 km
Papagayo Beach - 14 min walk - 1.2 km
Getting around
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 32 min drive
Restaurants
100% Natural - 2 min walk
Barra Vieja 520 - 3 min walk
Jacalito - 3 min walk
KFC - 2 min walk
Bar 26 - 2 min walk
About this property
Hotel Delfines Acapulco by NG Hoteles
Hotel Delfines Acapulco by NG Hoteles offers a great location, putting you within a 15-minute walk of Diana the Huntress and Papagayo Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a terrace.
All-inclusive
All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, French, Spanish
At a glance
DONE
Hotel size
60 rooms
DONE
Arriving/Leaving
Check-in start time: 1:30 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs only, 1 total)*
Specific rooms only*
Pets must be supervised
Off-lead area available
Pet-grooming services offered
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
On-site self-parking (MXN 50 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Travelling with children
Children's pool
Services
24-hour front desk
Luggage storage
Facilities
Terrace
An outdoor pool
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 50 for children
Pets
Pet deposit: MXN 1000 per stay
Pets are allowed for an extra charge of MXN 180 per pet, per night, plus a one-off cleaning fee of MXN 350
Parking
Self-parking costs MXN 50 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Frequently asked questions
Does Hotel Delfines Acapulco by NG Hoteles offer free cancellation for a full refund?
Yes, Hotel Delfines Acapulco by NG Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 180 per pet, per night, and there's also a deposit of MXN 1000 per stay. Dog exercise areas are available.
Is parking offered on site at Hotel Delfines Acapulco by NG Hoteles?
Yes. Self-parking costs MXN 50 per day.
What are the check-in and check-out times at Hotel Delfines Acapulco by NG Hoteles?
Check-in start time: 1:30 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Delfines Acapulco by NG Hoteles and nearby?
Hotel Delfines Acapulco by NG Hoteles has an outdoor pool.
Are there restaurants at or near Hotel Delfines Acapulco by NG Hoteles?
Yes, there's an on-site restaurant.
What's the area around Hotel Delfines Acapulco by NG Hoteles like?
Hotel Delfines Acapulco by NG Hoteles is a short 9-minute walk from Diana the Huntress and 14 minutes' walk from Papagayo Beach.
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Hotel Delfines Acapulco by NG Hoteles Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.6/10
Cleanliness
6.0/10
Staff & service
5.2/10
Amenities
5.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10
Would not recommend, they do not answer the phone. Worst hotel and staff.
Bruno
2/10
Nightmare hotel! We booked 2 nights and checked out the day after check-in!..
Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
OCTAVIO
2-night trip
2/10
DANIEL
3-night trip
8/10
Tita
1-night trip
2/10
El baño super sucio, parece que no habia sido lavado antes de ser entregado
Esthela
1-night trip
2/10
La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel
Verified traveller
3-night trip
8/10
Javier
7-night trip
6/10
Me gusto las albercas, pero si le hace falta mantenimiento a las habitaciones, por el precio deberia de tener al menos toallas en las habitaciones, shampoo, solo te dejan un jaboncito y un rollo de papel Higienico pequeño
Pero pues no fue tan peor, al menos no vi cucarachas como en otros hoteles
Judith
1-night trip
4/10
Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando.
HUGO ABAD
1-night trip
4/10
Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias
Miguel
4-night trip
2/10
Deberían Invertir en reparaciones
E.Alejandro
3-night trip
2/10
El hotel muy deteriorado por fuera y por dentro. El personal insuficiente ya que en la app el check-in era a las 13:30 hrs. Y el hotel lo marca hasta las 15:00 hrs, pero nos entregaron la habitacion a las 16:00 y ademas sucia. No habían hecho la habitación y las camas sucias y sin tender. Falta personal para la rápida atención. Recepcionista muy desatenta y bastante brusca en sus respuestas. No vuelvo a este lugar, esta infestado de cucarachas
GUSTAVO GOMEZ
2-night trip
2/10
Muchísimo cascajo en todo el hotel, todo roto, de verdad uno se podría quedar o saber si te pusieran como están las condiciones
Nada que ver con el anuncio
J Velazquez
4-night trip
4/10
berenice
6-night trip
8/10
El Chek un poco tardado el registro
Luis
1-night trip
8/10
Está muy céntrico.
Aunque el inmueble se ve de años, es ideal para llegar solo a descansar.
Serena
2-night trip
6/10
FERNANDO
3-night trip
8/10
Excelente lugar para vacaciones, en cuanto a Relacion-Precio, muy facil de acceder, y desplazarse a diversos lugares.
Un poco deteriorada la estructura exterior, pero en cuanto las habitaciones son cómodas.
Los colchones y algunas almohadas son duras, lo que hace que el descanso no sea el adecuado.
De ahí en fuera todo está bien, el trato del personal, la comida que dan en el restaurante es buena y típica del estado. Muy rica
Luis
2-night trip
8/10
Juan Carlos
2-night trip
10/10
Estuvo excelente, lo único que pusieran algún repelente contras los moscos
Sugey
3-night trip
2/10
No pude dormir de tanto calor los climas no sirven, No volvería a hospedarme, pésima atención pésimo servicio, te dejan horas esperando para darte tu habitación y cuando te la dan, no se molestan ni en acompañarte o explicarte bien donde se encuentra la habitación. ( no sirve el clima ) y no te lo dicen
Christopher
2-night trip
6/10
Le falta mucho mantenimiento al hotel y apertura de horarios a la alberca
Leslie
3-night trip
4/10
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombros en el estacionamiento.
Adan
5-night trip
6/10
No hay internet en las habitaciones, el elevador no funciona bien, hay mucha basura y escombro en el estacionamiento.