4/10 Fair
16 Sept 2024
When arriving at the hotel, the reception area was well cleaned and smelt really nice. However, when I got to the room it smelt like old flour. After going to bed I was awakened by things crawling over me. I brushed them off, not knowing what they were. I was later awakened again by things crawling over me. Shortly after my travelling companion called to say she was having a similar experience in her room. Upon further investigation we discovered that both rooms were infested by bed bugs, some of them big from feeding on us.
This was reported to the staff who arranged another room for us. Unfortunately that room was also infested so we had to leave that room as well. It was not until around 2pm that we were allocated new rooms.
It was a really poor experience and I will be raising a formal complaint.
Selwyn
Selwyn, 3-night romance trip
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