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Park Plaza Cardiff

4.0 star property
Hotel with spa, near Principality Stadium

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Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Bar (on property)
In-room safe, desk, iron/ironing board, bed sheets
Lobby
Bar (on property)
In the heart of Cardiff, Park Plaza Cardiff offers a haven of relaxation. Unwind with a hot stone massage at The Laguna Health and Spa or enjoy al fresco dining at Laguna Kitchen and Bar. With an indoor pool, free in-room WiFi, and helpful staff nearby attractions like Principality Stadium are just moments away.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is £83
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Executive Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

9.2 out of 10
Wonderful
(68 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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Exterior

The Parkgate Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 1,715 reviews
The price is £98
includes taxes & fees
28 Jul - 29 Jul
The Parkgate Hotel
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About the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 3 min walk - 0.3 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Cardiff International Arena - 9 min walk - 0.8 km
  • Cardiff University - 11 min walk - 1.0 km
  • Principality Stadium - 2 min drive - 1.0 km

Getting around

  • Cardiff International Airport (CWL) - 36 min drive
  • Bristol International Airport (BRS) - 76 min drive
  • Cardiff Queen Street Station - 6 min walk
  • Cathays Station - 9 min walk
  • Cardiff Central Station - 15 min walk

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Park Plaza Cardiff puts you in a great location, within a 15-minute walk of Principality Stadium and Cardiff Castle. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and local cuisine is served at Laguna Kitchen and Bar, which is open for breakfast, lunch and dinner. Other features of this eco-friendly hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and central location.

Languages

English

At a glance

DONE

Hotel size

    • 129 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
    • For any questions, please contact the property using the information on the booking confirmation
    • Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Fitness classes

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Built in 2005
  • Terrace
  • Fireplace in reception
  • Health club
  • An indoor pool
  • Full-service spa
  • Steam room
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Barclaycard
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff offer free cancellation for a full refund?

Yes, Park Plaza Cardiff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Plaza Cardiff?

Yes, there's an indoor pool.

Are pets allowed at Park Plaza Cardiff?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Park Plaza Cardiff?

Sorry, there's no on-site parking at Park Plaza Cardiff.

What are the check-in and check-out times at Park Plaza Cardiff?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-out are available.

Is there an on-site casino at Park Plaza Cardiff?

No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.

What is there to do at Park Plaza Cardiff and nearby?

On-site recreation at Park Plaza Cardiff includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Plaza Cardiff also has a steam room.

Are there restaurants at or near Park Plaza Cardiff?

Yes, Laguna Kitchen and Bar offers al fresco dining and local cuisine.

What's the area around Park Plaza Cardiff like?

Park Plaza Cardiff is in Cardiff City Centre, a short 6-minute walk from Cardiff Queen Street Station and 13 minutes' walk from Principality Stadium. Our travellers say that the local area is very central.

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Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Food
Bed
Parking
Lobby
Restaurant
Bathroom

What guests liked

  • Breakfast was consistently described as lovely, fantastic, and excellent with a great selection of options. (34 reviews)
  • The pool was a highlight, described as wonderful, great, impressive, and amazing by multiple guests. (22 reviews)
  • The spa facilities were exceptional, wonderful, and fantastic, offering a great experience for guests. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely place to stay

Lovely clean room reception staff very helpful and the amount of choice at breakfast was fantastic
Andrea, 1-night trip

10/10 Exceptional

Great value for money, amazing & helpful staff , great breakfast , location and swimming pool! All perfect!
Stylianos, 1-night trip

8/10 Very good

Good location. Clean
Sophie Bowyer, 1-night trip

8/10 Very good

Overall a decent hotel, although some wear in the room, particularly marked carpet. I’ve stayed here a number of time and would still recommend.
Andrew, 1-night trip

10/10 Exceptional

Come Again x

Stayed for a chilled out time for certain reasons Staff was excellent and very polite Very helpful in every aspect 10 / 10 Highly recommended ST x
Steven, 8-night trip

6/10 Good

Wonderful but ruined by nightclub behind hotel

Everything great except the noise from the nightclub behind the hotel went on til after 2am and meant I got very little sleep. Won't stay here again for this sole reason.
Sam, 1-night trip

10/10 Exceptional

Exceptional
louise, 1-night trip

10/10 Exceptional

Amazing stay, booked 1 night ended up staying for two with my little boy. Lush!
Talia, 1-night trip

10/10 Exceptional

Can’t wait to book again!

Booked via hotels, bargain rate! Very pleased.. amazing stay and can’t wait to go back! From the moment we checked in , we had 5* service. Used the spa facilities, which were exceptional. Room spacious & clean
Claire, 1-night trip

10/10 Exceptional

Excellent staff and facilities
michael, 1-night trip

8/10 Very good

Staff were great! Comfortable stay and an enjoyable evening in Cardiff.
Gavin, 1-night trip

10/10 Exceptional

Lovely hotel, great location and great staff.
Paula, 1-night trip

10/10 Exceptional

Lovely stay

Stayed for 1 night with my best friend and overall was a lovely stay. The only thing at fault was there had been a pair of pants left from the guests previously staying that the housekeeping hadn’t cleaned up but everything else was perfect! Staff were friendly and the pool was amazing!
Isabella, 1-night trip

10/10 Exceptional

We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stuart, 1-night trip

10/10 Exceptional

Great stay for business

Very comfortable, quiet, and convenient stay. Gym and pool good . Staff very helpful and friendly. Food choice at breakfast and dinner excellent. Would definitely stay here again
Karen, 5-night trip

8/10 Very good

Value for money base in Cardiff

Decent enough base for a stay in Cardiff. Not the nicest street but 5 min walk from area with main bars & restaurants. Very friendly & helpful staff and nice room, very good value for money.
Paul, 1-night trip

10/10 Exceptional

Lovely welcome and friendly staff both on reception and in restaurant. Good facilities
Lindsey, 1-night trip

6/10 Good

Air con was poor & it was noisy til 2.30am due to an event at the nearby park
Graeme, 1-night trip

10/10 Exceptional

Lovely stay

Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent
Ceri, 1-night trip

10/10 Exceptional

Great for the city centre

Prefect location for the city centre Nice room
Rose, 1-night trip

10/10 Exceptional

Real nice hotel with easy access to Cardiff city centre, The bar has a nice vibe, and staff friendly We used the pool and the leisure staff were really nice and helpful,
Joel, 1-night trip

10/10 Exceptional

Quiet and comfortable

Nice comfortable and quiet hotel in the centre of Cardiff ideally place for some shopping, bars and visiting the museum. Very nice spa and pool. Our room was directly opposite so bars and a night club which was a bit concerning, however, we didn’t hear a thing, room widows very well insulated. Parking expensive at £32.50 in the NCP directly opposite the hotel for 24 hours, but you do get a 25% reduction from reception.
jason, 1-night trip

6/10 Good

Good facilities slow checkin and looking tired

Great facilities but 40 mins to check in at 3pm as rooms not available. Asked to wait in seats. Was informed after 20 minutes would be 5 minutes and then chased after a further 20. Room generally clean but stains on carpet and surfaces in the bathroom. Pool good and Hume well equipped and clean. Staff nice but need to fix check in, delays and get the carpets cleaned.
Stains in the marble surfaces
Bed clean
Carpet stain
More stains
Jonathan, 1-night trip

10/10 Exceptional

Exceptional on every level
louise, 1-night trip

10/10 Exceptional

Hotel lovely staff amazing location great other lovely weekend
Ceri, 1-night trip