Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Cardiff, Wales, United Kingdom
1 room, 2 adults

Park Plaza Cardiff

4-starThis property has received its official star rating from Visit Wales.
Grey friars Road, Cardiff, Wales, CF10 3 AL, United Kingdom

4-star hotel with spa, near Cardiff Castle
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Great pool
Fantastic service
Great location
Fairly good value for money

Park Plaza Cardiff

  • Superior Room
  • Executive Room
  • Superior Room (City Hall Facing)
  • Superior Room (City Hall Facing)

What’s around Park Plaza Cardiff


  • In Cardiff City Centre
  • Cardiff Castle - 6-minute walk
  • Cardiff Motorpoint Arena - 9-minute walk
  • Principality Stadium - 9-minute walk
  • Cardiff Bay - 18-minute walk
  • Wales Millennium Centre - 32-minute walk
  • St. David's Hall - 6-minute walk
  • Cardiff University - 9-minute walk

Getting around

  • Cardiff (CWL-Cardiff Intl.) 39-min drive
  • Bristol (BRS-Bristol Intl.) 69-min drive
  • Cardiff Queen Street Station 6-min walk
  • Cathays Station 9-min walk
  • Cardiff Central Station 15-min walk

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
For more details, please contact the property using the information on the booking confirmation. Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Health club
  • Steam room
Working away
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built – 2005
  • Lift
  • Terrace
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Laguna Health and Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily.


Laguna Kitchen and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Park Plaza Cardiff’s small print

Also known as

  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff
  • Park Plaza Hotel
  • Park Plaza Cardiff
  • Park Plaza Cardiff Wales
  • Park Plaza Cardiff Hotel Cardiff
  • Cardiff Park Plaza
  • Park Plaza Cardiff Hotel
  • Park Plaza Cardiff Cardiff
  • Park Plaza Cardiff Hotel Cardiff


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitiser.

Personal protective equipment, including masks and gloves, will be available to guests.

For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

Optional extras

Buffet breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Plaza Cardiff

  • Is there a pool at Park Plaza Cardiff?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Plaza Cardiff?
    Sorry, pets aren't allowed.
  • Is parking offered at Park Plaza Cardiff?
    Sorry, there's no parking at Park Plaza Cardiff.
  • What are the check-in and check-out times at Park Plaza Cardiff?
    You can check in starting at 2 PM. Check-out time is noon.
  • Are there restaurants at or near Park Plaza Cardiff?
    Yes, there's an on-site restaurant that serves local cuisine. Nearby restaurants include Glam (1-min walk), Fat Cats (1-min walk) and Varsity (1-min walk).

Recent reviews

Fabulous 8.8 From 653 reviews

Very good 8.0
Chilly - but otherwise excellent!
Lovely hotel, stylish and central. For some reason, we didn't have any heating in our room which didn't lead to a very comfy night, but the staff were helpful and breakfast was excellent.
gb1 night family trip
Exceptional 10.0
Thank you for a fantastic stay on our new year eve eve celebration.
Jennifer, gb1 night trip
Exceptional 10.0
Great hotel in the centre of Cardiff, nice clean and very quiet on the inside of the hotel. Breakfast and spa were really nice.
Michelle, gb1 night trip
Very good 8.0
steven, gb1 night trip
Very good 8.0
Decent hotel. Good location. Great restaurant
we had a large superior room on floor 4. Nice enough room. Bathroom in need of updating and mirror was in need of replacing Food was excellent in main restaurant and really good attentive service
Julie, gb1 night family trip
Exceptional 10.0
Had a fantastic stay
Thomas, gb10 night business trip
Exceptional 10.0
Stayed with friends ,really enjoyed our stay Friendly staff and food excellent also bar staff friendly With excellent service
Lee, gb1 night trip with friends
Good 6.0
Breakfast was very disappointing. Food was like rubber When we checked in it was very chaotic with very drunk people falling around. This was midday and quite off putting
sarah, gb1 night trip
Poor 2.0
Very inattentive staff, poor check in and check out. Dirtly towel in bathroom. Bathroom needs a refurb, restaurant ok, bar area dirty and unkempt.
Sioned, gb1 night business trip
Fair 4.0
Don’t stay here is you don’t intend to go clubbing
Trip was for our anniversary - we made this clear when I requested a quiet room on booking, they acknowledged this and assured me they had made a note of it. On arrival it was dark hotel was clean and tidy and bed was comfy and after a busy hard week at work we went out for a meal and came back and chilled and all we could hear was the bass from the nearby night club It wasn’t so bad as we were both so tired once asleep we were ok however on the sat night it really interfereed with us being able to stay asleep at 3am I was so annoyed I wanted to ring down to reception but my husband said what would be the point as there isn’t anything they can do at this time of the morning We then checked out the next day and mentioned it as she shrugged her shoulders It ruined a special occasion and for the money we paid I would have expected much much more
Rebecca, gb2 night trip

Park Plaza Cardiff

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